East Durham Funeral Service ltd Avis 

On behalf of our family, we would like to thank East Durham Funeral Service for the care, dignity and empathy shown in organising and delivering our dad’s funeral. When you are going through such a sad and painful time, you want to have the confidence that all the arrangements will be taken care of professionally, respectfully and with compassion and kindness, and EDFS did exactly that. They took away all the stress and worry, keeping us informed at every stage of the process – nothing was too much trouble. The day of the funeral went very smoothly - it was a lovely and dignified tribute for our dad, Les. The staff at EDFS were courteous, discreet and professional throughout the day – many, many thanks.

Great company and very professional
Communication, well organised, excellent from the start
5 *

Thankyou

Everyone at East Durham Funeral Service has been so helpful and friendly. The have offered advice and support throughout planning Mams funeral. They have made the whole process so much easier and the day was perfect

They absolutely amazing at their job! From ringing to get prices they where brilliant soo helpful and they have beautiful sites we went to trimdon and peterlee and both are beautiful and so welcoming and homely, the staff is always so polite and helpful they made everything alot easier for us im so grateful to them for everything

Faultless service.
The staff were absolutely wonderful and nothing was a problem, going above and beyond to help and support.
I can't thank the team enough for the service they provided when my father passed away.

East Durham Funeral Service has made the world of difference to us all following the loss of my dad. We didn’t have to think, the whole team took care of everything for us with professionalism, empathy and care. From the initial phonecall when dad passed away, to the days after the funeral when we still had lots of queries, nothing was ever too much trouble. We were able to see dad when we wanted to and we were looked after appropriately as was dad.
Special thanks to Ellen, Tom and everyone involved in taking care of dad and us as a family.

Absolute professionalism throughout.
Difficult times require the right people in the right place at the right time and I can wholeheartedly recommend East Durham Funeral Service.
From the first phone call to make an enquiry following my dad’s passing to post funeral arrangements, the care, compassion, ease of access and services provided to our family by Phil, Tom, Ellen and the whole team was delivered with the utmost respect and professionalism.

Excellent from the start Ellen and the team are amazing , dads final journey was all we wished for him and Charlotte and the team did everything to help us through the day , Ellen went over and above and nothing was too much bother for her well recommended

Friendly compassionate and efficient service

I can’t say enough good things about East Durham Funeral Service. All of our family were so pleased with everything they did for us, and we know my Mam would have been over the moon with the funeral she was given. There wasn’t one glitch or any thing we weren’t happy with and they made a very sad time far less stressful then we could have imagined. They were able to accommodate all of our requests without any concerns & were so competent and very professional

Special thanks to Tom and Ellen, who were so lovely, respectful and accommodating!

East Durham funeral service were excellent, they took care of all of our requests and the day was seamless and very respectful, nothing was too much. Thank you and I would highly recommend this company

All the staff at East Durham Funeral Service provided an exceptional service to our family. The initial contact was with compassion and sensitivity to our family needs.

We were so impressed by the diligence in which they dealt with ensuring my late husband was taken care off. Nothing was to much trouble in their organisation of viewing, at a lovely chapel of rest.

In what was a very distressing time, everything was arranged that enabled a wonderful service and tribute. I can’t thank the staff enough for their professionalism, support and help.

Our kindest regards

Patricia, Ian and family

Cannot thank East Durham Funeral Services enough for the way they handled the Funeral of my Mam Vera Brown.

From the initial contact, to Tom coming to my home to take details with myself and my Family, to the day of the Funeral itself…absolutely superb.

The Communication from the day my Mam passed away to the day I collected my Mams ashes was faultless.

Thanks Tom, Ellen and Tracey ( the staff who I had dealings with)…to the drivers and the staff that carried my Mam into the Funeral. We, as a Family will not forget this.

Darrell Brown and Family.

From the beginning till the end every member of staff were amazing, they met each of my wishes, my mam was looked after and treated with care and respect. I wanted to bring my mam home the night before the funeral and they arranged this, day of the funeral we went past Tommy at seaham one of her favourite places, nothing was a bother, they advised me and told me if the thought there was something I didn’t need gave genuine advice. Ellen was amazing and replied to me day or night. Loosing my mam was one of the worst experiences I have gone through but they were there each step of the way can’t recommend enough.

East Durham Funeral Service have handled the arrangements for both of my parents' funerals, most recently my father's in January. Everything has gone smoothly on both occasions and I would have no hesitation in recommending them.

Phillip and his team at East Durham Funeral Service were very professional and showed the family great kindness and consideration at a very difficult time. We felt we could contact them at any time and they always replied promptly. Everything went smoothly on the day and it was very dignified and we as a family would definitely recommend this company

The standard of care, guidance and reassurance delivered at every stage from the initial call and throughout was excellent. The cars were immaculate, and the flowers beautiful. The team help you navigate a difficult process as smoothly as possible.

I just want to thank you all at East Durham Funeral service for looking after our dad Gordon. Tom and Ellen have been amazing, always so kind, thoughtful, caring and professional throughout
I can truly say ‘thank you from the bottom of our hearts’ for caring about our dad the way you did, It makes so much difference when a family is grieving and you were there to guide and help us.
On the day of dads funeral, Tom and the rest of the staff looked after him and treat us with respect both through the service at church and at the cremation
You are all amazing people with caring, compassionate hearts, never stop doing what you’re doing because it does make a difference to families lives and helps ease the pain of losing someone so dear
Thanks again to your amazing team from
Jill , Clare and Gordon

Would highly recommend east Durham funeral service Phil and his team were highly professional and helpful making a difficult time easier for us ensuring all arrangements were taken care of smoothly and efficiently
A big thankyou to Ellen to as nothing was too much trouble