East Durham Funeral Service ltd Avis 

307
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We could not have asked for better service from Ellen and her team, they looked after us so well during such an awful time. Will be forever grateful.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tom, Ellen and all at East Durham Funeral Services were so helpful, respectful and professional from our first contact with them, right through to the day of the funeral itself. Nothing was too much... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

At one of the most difficult times the empathy shown by Tom & his staff was heartwarming. Special thank you to Ellen & Tracey who I believe went over & beyond with some requests regarding music & fl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole process of organising my uncles funeral was made much easier due to the support we were given. Ellen guided us through everything and the service, flowers and car were beautiful. We don’t li... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de pompes funèbres
  2. Directeur funéraire

Écrit par l'entreprise

East Durham Funeral Service is a long-establised family-run Funeral Directors providing a complete range of funeral services to in Peterlee, Easington, Horden, Blackhall, Wingate, Wheatley Hill, Trimdon Grange, Castle Eden.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

307 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(307)

41 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional and respectful

Great prompt service from start to finish. Listened to us and helped tailor the funeral to our wishes. They were always available to answer any queries we had. Would highly recommend them.

17 avril 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you Diane xx

Noté 5 sur 5 étoiles

Respectful and caring funeral service

Respectful and caring funeral service, looked after all our family very well and always made sure they were doing their very best for us.

9 avril 2025
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Réponse de East Durham Funeral Service ltd

Thank you for taking the time to leave such kind feedback, we really appreciate it

Noté 5 sur 5 étoiles

Very understanding

Very understanding, respectful and thoughtful at a time when you really need that from others. They arranged a beautiful, sensitive and very dignified funeral to give my husband the very best possible send-off

16 février 2025
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Réponse de East Durham Funeral Service ltd

Thank you we really appreciate the time taken to leave such a kind review

Noté 5 sur 5 étoiles

Everything about this company is…

Everything about this company is excellent. They took care of everything exceptionally well. Just what you need at a difficult time.

13 mars 2025
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Réponse de East Durham Funeral Service ltd

Thank you Pauline, that's really kind of you. We really appreciate it

Noté 5 sur 5 étoiles

Attention to detail

Attention to detail. Nothing too much trouble. Personal service. A quality service from a quality company with quality people.

14 mars 2025
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Réponse de East Durham Funeral Service ltd

Thank you George, that's very kind of you to say

Noté 5 sur 5 étoiles

Our experience with East Durham…

Our experience with East Durham Funeral service was absolutely outstanding from start to finish. Throughout a very difficult time, they were patient, kind, very helpful, understanding and there was absolutely nothing they couldn’t help with. Our lovely mum was laid to rest in the most dignified and respectful way. Their communication and customer service throughout the whole process was fantastic. We cant thank them enough.

24 février 2025
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Réponse de East Durham Funeral Service ltd

Thank you for taking the time to leave such kind feedback, we really appreciate it

Noté 5 sur 5 étoiles

Can't thank East Durham Funeral…

Can't thank East Durham Funeral services enough for giving my dad the best send off From the first meeting with Tom you knew you were in good hands He covered everything without being pushy.
We were kept updated via email from Ellen and on the day everything was perfect. They organised beautiful flowers and an amazing catering for the wake. The procession to the crem was timely and tastefull,the cars were pristine! The undertaker was immaculate very professional and very helpful.She did an amazing job at leading us through the day. Would recommend this service as they are so helpful when you are feeling a little lost Thank You

12 février 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you Jackie, we really appreciate your kind review

Noté 5 sur 5 étoiles

Very friendly & professional

Very friendly & professional, Ellen was always reassuring myself and my brother that my mam would be well looked after and made sure everything ran smoothly for us she was very caring and helped put our minds at ease a little with everything we have going on we were well looked after & carnt thank them all enough for all the help and care from start to finish.

13 janvier 2025
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Réponse de East Durham Funeral Service ltd

Thank you Hayley, that's really kind of you. We really appreciate it

Noté 5 sur 5 étoiles

Very happy to recommend East Durham…

Very happy to recommend East Durham Funeral Services. At a very difficult time, when it’s hard to know what to do, and how to do it, I was guided through everything. Managed to sort out all arrangements by phone & messaging .
Dealt solely with Ellen. Whole process smooth, and happy with outcome, and cost.

29 janvier 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you very much, really really do appreciate your feedback

Noté 5 sur 5 étoiles

Funeral of the late Joan Noble

East Durham Funeral Services helped us arrange my late mother’s funeral. I can’t praise them enough for the care and compassion shown to mam, my family and I. Ellen, Charlotte, Tracey and the rest of the staff were so professional and everything was carried out with a great deal of dignity. Everything mam wished for they arranged and planned perfectly. We Couldn’t have asked for a better service and would highly recommend East Durham Funeral Services to take care of your loved ones. Thank you again

23 janvier 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you for the recommendation and lovely review, we all really appreciate it

Noté 5 sur 5 étoiles

Exceptional professionalism and compassionate care

We couldn't of picked a better company.
Tom and Ellen couldnt have looked after our son Craig any better whilst in their care.
Your kindness and attention to detail made a challenging time more bearable and brought us comfort when we needed it most

16 décembre 2024
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you Marilyn xx

Noté 5 sur 5 étoiles

East Durham funeral service did a…

East Durham funeral service did a wonderful job in taking care of our mother , nothing was a problem . Ellen was very professional and attended to our needs, nothing we asked was a problem. And on the funeral day Charlotte looked after us very well , all in all a very professional service and would not hesitate to use them again . Thank you to all involved . Xx

19 décembre 2024
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you, we really appreciate the feedback xx

Noté 5 sur 5 étoiles

From the first point of contact to…

From the first point of contact to completion the staff, especially Ellen at East Durham Funeral Service were so supportive and helpful in guiding me through the process. They were efficient, empathetic and totally professional throughout. I would not hesitate to recommend East Durham Funeral Services to anyone.

9 décembre 2024
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thanks for taking the time to leave this review, we really appreciate it!

Noté 5 sur 5 étoiles

At such a heartbreaking time when we…

At such a heartbreaking time when we lost our beloved husband/Dad. East Durham took all the stress away and took care of everything and offered a first glass service. We were kept informed every step of the way. Ellen, Tom and all the staff have been amazing. My dad had such an amazing sent off and he was looked after in a very dignified way. I don’t know how we have coped without all the help and respect we received from all the staff. We can certainly recommend East Durham to look after your love ones who have passed away. Once again thank to all the staff ❤️

3 janvier 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you we really appreciate the time taken to leave such a kind review

Noté 5 sur 5 étoiles

East Durham funeraldirectorsand…

East Durham funeraldirectorsand staff,we're very helpful for my mams funeral ,the late shirley Armstrong, went out of there way to take the stress away did everything for us ,most grateful would have been lost without them ,thanks From ,Alan,susan,and Dot,xx

3 janvier 2025
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you for taking the time to leave this review, we really appreciate it

Noté 5 sur 5 étoiles

Excellent professional service the…

Excellent professional service the whole team guided me through the whole process, no pressure and done everything I asked for to provide my brother a lovely send off. Highly recommended using this family run buisness

12 décembre 2024
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you for taking the time to leave such lovely feedback, We really appreciate it xx

Noté 5 sur 5 étoiles

At a heartbreaking time for our family…

At a heartbreaking time for our family losing my lovely dad, East Durham did everything. We never had to stress about anything they took care of it all. Everyone at the funeral home were so caring. Ellen especially was brilliant.

12 novembre 2024
Avis spontané
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Réponse de East Durham Funeral Service ltd

Thank you for the kind words. We really appreciate the feedback xx

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