Reported breakdown to Green Flag. Egertons contacted me within 5minutes after reporting the breakdown giving me an estimated time of arrival which he met. I explained what had happened he checked the... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Poor driver awareness. As I was approaching to cross a road in Gorton on Fri 16th Oct the driver pulled forward right in front of me, cutting me off and forcing me to stop and walk around the back of... Voir plus
L'entreprise a répondu
Had a brilliant experience with Egertons last week! It's never nice to breakdown but everything was very efficient and smooth from booking the collection to dropping my car (and me!) back home. Tony... Voir plus
L'entreprise a répondu
Excellent roadside help from Matt Matt from Egerton Garage came out to assist me with a coolant leak and was absolutely brilliant. My Porsche was leaking coolant near Macclesfield Forest. He really... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Our 24/7 Nationwide Repair and Recovery operation is dedicated to providing prompt, reliable services to individuals and businesses across the country. Whether it's emergency repairs or vehicle recovery our highly trained team is always ready to respond to your needs, ensuring minimal downtime and maximum efficiency. We pride ourselves on our commitment to customer satisfaction and service delivery. Trust us to be your go-to resource for all your repair and recovery needs, anytime, anywhere.
Coordonnées de contact
Royaume-Uni
- egertonsrecovery.com
4,2
Bien
211 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Excellent service
Excellent service , the service was fast and very professional . Both the staff I spoke to were very friendly and got us home in no time
13 octobre 2024
Avis spontané
Réponse de Egertons Recovery Group
Thanks for your review, Darren. We appreciate the feedback.
Big thanks to Adam
Great service from Egertons. Great communication throughout. Adam recovery driver was so helpful, professional and efficient. Brilliant service all round. Big thanks 😊
12 octobre 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi Bernadette,
Very pleased to hear about the service you received, and the comments relating to the driver. Thankyou!
Brillant service provided by Kelvin
Brillant service provided by Kelvin, when my car wouldn’t start. Would definitely recommend.
12 septembre 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi Kelvin, we will pass on your comments to the driver, Thankyou for the feedback.
Came within the time quoted
Came within the time quoted! Fantastic service from a really friendly helpful person. Even took me to a cash machine! Perfect service - thank you!
16 août 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi Valerie, we appreciate your comments and glad to hear our service met your expectations.
Breakdown recovery
Driver came within time stated. Very helpful and polite, put us at ease. Very efficient.
18 août 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi Kian, thankyou for your review !
Recovery time not as advised
Wheel changed promptly on arrival, although had to wait an hour for recovery despite receiving a phone call from your office telling me to expect someone within 30 minutes
12 août 2024
Avis spontané
Réponse de Egertons Recovery Group
Hello, Thankyou for your feedback and we apologise for any misinformation. All time to arrivals are based on an estimated time. Unfortunately there are occasions where traffic or other incidents can extend that estimated time. Waiting 1 hour for a resource is well within the industry standard time to attend.
Quick to respond
Quick to respond, friendly and informative service and got me back on the road before I knew it, would highly recommend
12 août 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi Lesley, thanks for the feedback, great to see we were able to have your vehicle back up and running so you could continue with your day. Thanks
Arrived on time and sorted problem…
Arrived on time and sorted problem quickly. Great experience 👍
12 août 2024
Avis spontané
Réponse de Egertons Recovery Group
We are glad we were able to help you, thanks.
Réponse de Egertons Recovery Group
Hi Gerald, thankyou for taking time to leave us a review. We appreciate the feedback.
Outstanding service
Lois recovered my car in amazing time, excellent service, cannot recommend enough. Fantastic service.
28 juillet 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi Tony, thanks for the great review!
I was really stuck Ste Hill was really…
I was really stuck Ste Hill was really friendly and very helpful. Nice one.would recommend.
25 juillet 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi Philip, We will pass on your kind words, thanks for the review.
Breakdown
The recovery driver was very helpful, knowledgeable and did a great job.
Very impressed.
18 juillet 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi, thanks for taking time to leave us your review. We are glad to hear you had a positive experience.
Excellent very good
18 juillet 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi Amir, Thanks for the review!
Best Person
I am writing this email to thank you for some great service I received yesterday.
I was due to have my motorcycle transported yesterday but my time slot kept getting put back because you guys were very busy, my slot went from 8.30am to 1.30pm but I explained to the lady on the phone that i had to go to work and the lady on the phone (I think her name was jenny) pulled out all the stops to get the driver to me as quick as possible and kept calling me back to keep me updated.
I have to say the level of service she gave me was Fantastic and top draw, i can imagine the nature of this company means these ladies jobs are quite difficult, so for her to go above and beyond was what saved my day, so thank you again jenny.
Many Thanks
Lloyd Lapierre
16 juillet 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi Lloyd,
We really appreciate the positive feedback. We are glad you're happy with the service received.
Thanks
First class service
First class service. Arrived quicker than expected, very polite & professional.
Got me up & running again in no time.
Thank you.
15 juillet 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi Richard, thanks for the great review.
Definitely recommend
Recovered by Ste after breaking down on motorway. He arrived within 20 mins of putting the call in and got me sorted in no time. Definitely recommend
14 juillet 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi Daniel, great to hear we had you back up and running quickly!
Very rude service from the Manchester…
Very rude service from the Manchester depot earlier this week. I would not recommend them. Not at all considerate.
11 juillet 2024
Avis spontané
Réponse de Egertons Recovery Group
Hello,
We are sorry that you had a bad experience, you are welcome to contact our Customer Services Team to discuss the matter.
Battery flat yesterday in the town
Battery flat yesterday in the town, didn’t wait long for someone to arrive. Sorted it in minutes, enabled me to get home. Quick efficient service, friendly young man, a credit to the company.
10 juillet 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi Nicola, thankyou for your kind words, we appreciate the feedback.
Happy with the service
Driver came quite quickly and successfully resolved the issue. Happy with the service.
10 juillet 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi Sue, thanks for leaving us a review, we are pleased the issue was resolved quickly.
Didn’t wait long the young man that…
Didn’t wait long the young man that came was so good told me everything I need to know about the recovery very kind
8 juillet 2024
Avis spontané
Réponse de Egertons Recovery Group
Hi, we are glad to hear you had a good experience with our driver and didn't have to wait too long to be attended to. Thankyou for taking time to leave a review.
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