I regularly charge within Romiley at the BeEV station due to the home charger taking a long time. Plus I have a 21 plate Nissan. BeEV still do the CHAdeMO chargers which can be rare to find especiall... Voir plus
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Lisez les avis des autres
Great charging experience with be.EV. The app is very easy to use, clear and concise, with an excellent UI and overall user experience. Finding a charger, starting a charge and keeping track of ev... Voir plus
L'entreprise a répondu
Locked my cable in the charger and very bad rude customer service took 2 x £25 pre-pay takes 5 days return could be 14 Days before I get my cable back So cable left at machine at my risk despite... Voir plus
L'entreprise a répondu
Be.EV is my default charger. Great value compared to other suppliers. My local charging station in Liverpool always available and reliable and I visited the Manchester Oasis last weekend which is what... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.
Coordonnées de contact
Royaume-Uni
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,0
Bien
227 avis
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BeEV Alex to the rescue.
I regularly charge within Romiley at the BeEV station due to the home charger taking a long time. Plus I have a 21 plate Nissan. BeEV still do the CHAdeMO chargers which can be rare to find especially finding a 50kW charger.
This particular time I was having trouble getting the charger to work, the session kept timing out and I wasn't quite sure what was happening. Luckily a lovely guy helped me it just needed a quick unplug and back on. Even more to my luck he actually works for BeEV. He told me where more CHAdeMO chargers are in the area too! He was called Alex. Just want to give him a huge thank you for his kindness! I didn't know there was freebies and competitions on the app either. Definitely a credit to the company. Thankyou.
9 octobre 2026
Avis spontané
Locked my cable in the charger and …
Locked my cable in the charger and very bad rude customer service took 2 x £25 pre-pay takes 5 days return could be 14 Days before I get my cable back
So cable left at machine at my risk despite me asking them to agree they are liable for damage or theft.
Useless script reading customer service no initiative or escalation just get rid.
3 octobre 2026
Avis spontané
Réponse de Be.EV
Thank you for your feedback, Andrew. We're very sorry to hear about the difficulties you experienced and appreciate you taking the time to share your concerns with us.
We'd really like the opportunity to investigate this properly and find a resolution for you. We've previously requested some additional information, but unfortunately haven't yet received a response. If you'd still like to discuss this issue, please drop us a quick email at feedback@be-ev.co.uk and one of our team will be in touch as soon as possible.
We completely understand how frustrating it must have been to be unable to retrieve your cable. Please be assured that if a cable becomes stuck, we will arrange for an engineer to attend the site and recover it for the customer. In the unlikely event that the cable cannot be recovered, we will replace it with a new one.
We're keen to put things right and would welcome the opportunity to help resolve this for you. We look forward to hearing from you 💚
Good service 💯
15 septembre 2026
Réponse de Be.EV
Morning Solomon, we're delighted to hear you received good service and had a positive experience with us.
Thanks for taking the time to leave a review, and we hope to see you again soon on the Be.EV network ⚡
I love it not far from my flat us…
I love it not far from my flat us member I get cheap price
22 septembre 2026
Réponse de Be.EV
Hi there, thanks so much for your feedback! We're delighted to hear you love the location and that, as a member, you're able to enjoy our discounted charging rates.
It's great to know the site is conveniently located near your flat, as we aim to provide reliable and affordable charging to people who don't have access to home charging.
Thanks for your continued support and for taking the time to leave a review. We look forward to seeing you again soon 💚
Réponse de Be.EV
Hi there Sue! Thanks for your feedback! We're delighted to hear you love the ease of the Be.EV app.
Making EV charging as simple and convenient as possible is exactly what we aim for, so it's fantastic to know the app helped deliver a smooth experience for you. Thanks for taking the time to leave a review, and we look forward to welcoming you back on the Be.EV network soon 😊
These chargers are good but every now…
These chargers are good but every now and again they are way to slow, for someone like me its not good.
15 septembre 2026
Réponse de Be.EV
Good morning Jason, thanks for taking the time to leave us a positive review. We're pleased to hear you've generally had good experiences with our chargers, but we're sorry that you've occasionally experienced slower charging speeds.
We understand it's always frustrating when you don't get the charging speeds you're expecting. There are a variety of factors that can affect charging performance, including your vehicle's maximum charging capability, battery temperature, current state of charge and battery health.
If you'd like us to take a closer look, please email feedback@be-ev.co.uk with the details of your charging session, including the location, date and approximate time. We'll be happy to investigate the specific factors that may have affected your charging experience.
Thank you for taking the time to share your feedback. We look forward to hearing from you 💚⚡
Be.EV quality chargers at a good price. . .
All of the Be.EV locations I have used are well laid out, clean and tidy and more importantly they are all in good working order. Having a Be.EV subscription I always try to plan my journey's around them, especially the fast chargers.
21 septembre 2026
Réponse de Be.EV
Morning Andrew, thanks for your fantastic feedback! We're delighted to hear that you've consistently found our sites well laid out, clean, tidy and, most importantly, reliable.
It's especially rewarding to hear that your Be.EV subscription has become valuable enough that you actively plan your journeys around our network and fast chargers. That's exactly the kind of confidence and convenience we strive to provide for EV drivers.
Thank you for your continued support and for taking the time to share your experience. We look forward to keeping you charged on many more journeys😊
They changed subscription prices last…
They changed subscription prices last month and updated the app. I have been using Be.EV without major issues.
21 septembre 2026
Réponse de Be.EV
Hi Kiko, sorry to hear about this! We have never encountered this issue before, but we will fully investigate this issue and if you have been left out of pocket we will balance any funds. We will contact you once our investigation has been completed. Keep an eye out for us in your emails 💚
UPDATE: Hi Marco, It looks like you have two Be.EV accounts with us which both have subscriptions. It looks like you've logged into your second account and then you've subscribed again. I've made arrangements for the subscription to be cancelled on the original account and also have refunded back your most recent monthly subscription payment. Hope this all helps, if you have any other queries don't hesitate to reach out on Feedback@be-ev.co.uk 😊
Really disappointed with the membership…
Really disappointed with the membership increase!
17 septembre 2026
Réponse de Be.EV
Hi, thank you for this feedback. We appreciate it's always frustrating when prices rise and we work hard to keep public charging as affordable as possible. We do have the longest off-peak period between 7am-7pm in the industry which is available without a subscription at 49p/kWh. Most of our flexi pass users save over £100 a month with our subscriptions, check out our new charge passes to see how much you could save!💚
I was given £5 off my purchase so nice…
I was given £5 off my purchase so nice bonus
24 septembre 2026
Réponse de Be.EV
Hi Samantha, we're so glad to hear you appreciated the bonus on your purchase! Hope you had a lovely discounted charge😊 We hope to see you again soon.
Great charging experience with be.EV
Great charging experience with be.EV. The app is very easy to use, clear and concise, with an excellent UI and overall user experience. Finding a charger, starting a charge and keeping track of everything is straightforward and hassle-free.
The pricing is also very competitive, particularly with the subscription, which makes it excellent value if you charge regularly.
Very impressed so far — simple, reliable and well thought out. Highly recommended.
21 septembre 2026
Réponse de Be.EV
Hi Stacey, we are so happy to hear you're enjoying your charging experience with us! We truly appreciate your kind words about our app's ease of use and competitive pricing ⚡Thank you for your wonderful feedback and recommendation!😊
Very convenient and The Big discount…
Very convenient and The Big discount helps when you subscribe the £13.99 per month
21 septembre 2026
Réponse de Be.EV
Hey there! We're so glad to hear you find our service convenient and appreciate the subscription discount! Thank you for your positive feedback😊
Your chargers on the Isle of Wight are…
Your chargers on the Isle of Wight are forever either not working or randomly stop charging
21 septembre 2026
Réponse de Be.EV
Hi there, we appreciate you bringing the charger issues on the Isle of Wight to our attention. We are actively investigating these reports to improve reliability. We're sorry this has been your experience and hope to improve it for your future charges 💚
The chargers are reliable and easy to…
The chargers are reliable and easy to use. I wish there were more of your chargers around the UK.
17 septembre 2026
Réponse de Be.EV
Hi Stephen, we're so glad you find our chargers reliable and easy to use! We are actively expanding our network across the UK so keep an eye out for us 😊
Réponse de Be.EV
Hi Dean, we're so sorry to hear our product stopped charging after a short period. We are actively investigating this issue to improve our quality. We would really appreciate it if you could drop us a brief email to Feedback@be-ev.co.uk with your charging session details so we can investigate this and make sure it doesn't happen again. Looking forward to hearing from you 💚
😏😏😏😏
Really bad customer service never can solve issue with charging station and from 3 day is use like normal parking for car who don’t charge 😡😡😡
19 septembre 2026
Réponse de Be.EV
Hi Alex, I'm sorry to hear you've had a poor customer service experience up until now. If there's any problems or charging issues you would like to flag for us to investigate and resolve please drop us an email at Feedback@be-ev.co.uk with all the details so we can help you.
We also appreciate you bringing this to our attention in reference to non-charging cars parking in charging bays. We are actively investigating the misuse of the charging spots to help us improve your customer experience💚
Ease of charge and when I had an issue…
Ease of charge and when I had an issue with the app last week, the helpline sorted it out quickly and efficiently
22 septembre 2026
Réponse de Be.EV
Hi Ricky, we're so happy to hear you found the charging process easy and that our helpline promptly resolved your app issue. Thank you for your kind words and we hope to see you charging again with us soon💚
Réponse de Be.EV
Hi Claudio, we're so glad to hear you had a smooth experience and found several chargers available. Thank you for your positive feedback!😊
The site at Cecil road
The site at Cecil road, Hale is regularly having problems and I have had another poor experience charging last weekend. The power cut off mid way through the charge meaning I was extremely inconvenienced and had to wait almost 40 minutes over time to charge the vehicle.
17 septembre 2026
Réponse de Be.EV
Hi Keith, we are very sorry to hear about the issues you experienced with the charging point at Cecil Road, Hale. We understand how frustrating it is when a charge is interrupted, causing significant delays. We are investigating this recurring problem to prevent future occurrences💚
Réponse de Be.EV
Hey Graham, we're so glad you found our process straightforward and efficient. We appreciate your positive feedback and hope to catch you charging with us again soon💚
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