Emblemboutique Avis 

303
•
TrustScore 2.5 sur 5

2,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered dress for a wedding based on photos and what I now know as fake positive reviews on website. First issue was a long delay to receive the dress. When dress arrived it was def not the same as wh... Voir plus

Noté 4 sur 5 étoiles

The website experience was good, but it took a very long time to receive my order 3 weeks to be exact. I've never had to wait so long for an order. The clothing is very nice, and I love the material y... Voir plus

Noté 5 sur 5 étoiles

I loved my dress, since I placed the order the company keeps me posted about every steps. When the dress arrives I was very pleased with it. Please, order yours with time because the delivery took 3 w... Voir plus

Noté 1 sur 5 étoiles

Really terrible - close to being a fraud or scam. Two dresses ordered for mother of bride arrived 4 weeks later (after wedding). Quality of dresses was poor - they were clearly ordered from overseas... Voir plus


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

303 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 53 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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2,4

Tous les avis

(303)

303 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good communication

Very friendly customer service with good communication on when my order would arrive. I do think that they could improve on their return policy.

16 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

They are scammers

I live in the US they wanted me to return it to London. Not worth doing. Quality was terrible. Eventually, they gave me back 25% of my money and told me to keep the dress would not refund me in full. Stay away from this company.

21 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Very Pleased

The fit of the items ordered was prefect following the sizing chart. The knit fabric is very heavy and not thin. I was surprised they came with an under slip, considering the low price.

22 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered this dress for a wedding

I ordered this dress for a wedding. It arrived fast and was great. But not a perfect fit for the wedding. I contacted the company and was able to get a refund. They were great to work with!

22 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I think all of us worry that what we…

I think all of us worry that what we order looks great in print but might not be as represented. In preparing to attend a wedding, I’ve ordered several items; everything was sized well, arrived quickly and was exactly what I wanted; nice colors, fitted and sized well.

6 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

Make sure you order early before…

Make sure you order early before you need the dress. I love the dress. To get the full effect as in the picture you must be well endowed at the top. This style dress is found on many websites

20 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

Customer Service

I ordered a dress that ran a little small. When I contacted them they offered a good discount and let me keep the dress😁

22 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible experience in all aspects

It would be zero stars so far.
Took more than 3 weeks for first item ordered to arrive and second still not arrived coming up for 1 month.
Cheap quality dress arrived, no tags, labels or usual washing instructions...screwed up in a plastic bag. Refund is currently being 'delayed' by questions and me sending photos. They seem to be choosing not to understand English as they are offering me a different size and wanting to charge $17 plus dollars for shipping when I told them quality was the issue.
DO NOT USE THIS COMPANY ...they quote: 'If the product doesn’t meet your expectations, you may return it within 30 days of delivery for a refund.' although main website says 60 days!

25 juin 2026
Avis spontané
Logo de Emblemboutique

Réponse de Emblemboutique

Hi Beastie,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Emblem Boutique | Customer Support Team

Noté 5 sur 5 étoiles

Beautiful options

Beautiful options. Very easy to order. I found the perfect dresses for the occasions.

19 juillet 2026
Avis spontané
Logo de Emblemboutique

Réponse de Emblemboutique

Hi Teacher,

We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.

Thank you for taking the time to share your experience, and we hope to assist you again soon.

Sincerely,
Emblem Boutique | Customer Support Team

Noté 1 sur 5 étoiles

Where is my order

I placed an order and for a bit of time I was getting status updates until they stopped. Now the tracking number mysteriously disappeared. No record of my order. Sent email after email about it. Crickets.

17 juillet 2026
Avis spontané
Logo de Emblemboutique

Réponse de Emblemboutique

Hi Denise,

Thank you for taking the time to share your feedback. We’re sorry to know your experience with us was disappointing, and we completely understand why this situation would be upsetting.

We want every customer to feel supported, especially when there is an issue with an order, delivery, refund, or product concern. We’d like to investigate this properly and see what we can do to help.

For your privacy, please contact us through our official support channel with your order details so our team can review your case directly.

Sincerely,
Emblem Boutique | Customer Support Team

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