Jon's response to my query about the need to change my Direct Debit came almost by return email. Octopus provides an immediate and personal answer to individual queries and I find that both professio... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Co-op energy via Octopus has always been good value for us. We are grateful for the options given to us online when the contract ended, and the ability to easily choose the best option, which we have... Voir plus
We have been with Octopus for many years, since they took over Co-Op energy. The prices have always been reasonable, the service fine and the “greenness” pretty good. I have seen interviews with the C... Voir plus
The site was very clear, well laid out and presented, making it so easy to navigate. I had no problems understanding how my accounts were running, or how my bills were calculated. I was informed o... Voir plus
4,8
Excellent
9 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always reliable
Always reliable and I have never had a negative issue having been with coop energy through Octopus for a number of years.
15 mai 2025
Avis spontané
I have always found Octopus energy to…
I have always found Octopus energy to be fair with pricing as quick to lower them when fuels become cheaper. Great options to fix the prices so you can plan ahead.
14 mai 2025
Avis spontané
Options clearly and precisely laid out
Options clearly and precisely laid out. All based on existing tariffs and without the hassle of intermediary, so called energy advisors.
14 mai 2025
Avis spontané
Co-op energy via Octopus gives good green choices when renewing the contract
Co-op energy via Octopus has always been good value for us. We are grateful for the options given to us online when the contract ended, and the ability to easily choose the best option, which we have now done. We are grateful for all the information supplied when making our choice, including details about how the energy is sourced (very green!).
14 mai 2025
Avis spontané
So easy and quick to sort out as well…
So easy and quick to sort out as well as being nice and transparent
14 mai 2025
Avis spontané
Easy, clear web site
I like the monthy update on bills and the clear, easy to use app
12 mai 2025
Avis spontané
Confidence in their products.
As usual Octopus gave me plenty of notice that my tariff was ending. They gave me plenty of options on the new tariffs available. To be honest, I have trusted them for the past 4 years, so didn't look elsewhere. I have confidence in their customer services team, which is more than I could say on their rivals. Keep up the good work.
11 mai 2025
Avis spontané
3 options well explained
3 options well explained - one button to switch. Great experience from a great straightforward company
11 mai 2025
Avis spontané
Great platform to manage account
Great platform to manage account. Easy to use.
9 mai 2025
Avis spontané
would be much happier if my bill was…
would be much happier if my bill was emailed to me within 48 hours of submitting my readings
9 mai 2025
Avis spontané
They always explain things in an…
They always explain things in an understandable way, customer services have always been great.
8 mai 2025
Avis spontané
Good old Octopus!
as always, ease of use on their app is outstanding. Everything is put in a clear and concise way.
5 mai 2025
Avis spontané
I love Octopus
I love Octopus. So efficient and contactable should there be a need.
27 avril 2025
Avis spontané
Very easy to change tariffs
Very easy to change tariffs. Information at hand so easily.
25 avril 2025
Avis spontané
Timely renewal notice with options and…
Timely renewal notice with options and full price details
24 avril 2025
Avis spontané
I feel safe with octopus ive been with…
I feel safe with octopus ive been with them for years and they look after all my needs with decent rates and great website to follow ive even won on spin wheel this month bonus .
22 avril 2025
Avis spontané
I am pleased with the fixed rates and…
I am pleased with the fixed rates and services.
21 avril 2025
Avis spontané
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