My old NHS crutch broke irreparably. My new replacement, much better than the original as it is lighter but still strong, arrived the next day. the new crutch is colourful and easier to clean.
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Great communication right from ordering through to the delivery. Kept up to date all along the way. Packaging was excellent as well. If I needed further equipment I would deffinately consider using t... Voir plus
L'entreprise a répondu
Everything went well. We were advised by email of the time to expect the delivery and it arrived as scheduled, in good time before our existing supplies ran out. I searched carefully before ordering a... Voir plus
L'entreprise a répondu
The website was fine, but when I went to pay via PayPal, the exact moment I pressed to pay, I noticed my personal details on PalPal were not up to date, including the delivery address. I immediately... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Matériel et équipement d'hôpital
- Fournisseur d'équipement de physiothérapie
- Magasin de fauteuils roulants
Écrit par l'entreprise
Essential Aids has been a UK top provider of disability aids, mobility aids and daily living aids since 2004. We offer a wide range of aids for elderly and disabled people, including crutches, wheelchairs and accessories, bathroom aids, toilet aids, kitchen aids and dressing aids. We supply direct to the public as well as schools, local authorities and the NHS.
Coordonnées de contact
Essential Aids (essentialaids.com) Limited, Unit 2 Bruntcliffe Trading Estate, Howden Way, LS27 0TF, Leeds, Royaume-Uni
- 01273 719 889
- customerservice@essentialaids.com
- essentialaids.com
4,8
Excellent
6 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
easy to navigate website
easy to navigate website, helpful customer service when needed, products good quality, have had no issues this delivery which arrives to good time
24 avril 2026
Réponse : Essential Aids
Hi Miss Laing - thanks for your positive feedback and we hope to hear from you again.
Réponse : Essential Aids
That's great to read, Mr Staines - thanks!
Réponse : Essential Aids
Thanks Clinton!
sturdy well made product
24 avril 2026
Réponse : Essential Aids
We're pleased you're impressed, Mr Lewis - many thanks!
A well made cost effective product…
A well made cost effective product delivered on time. Not too difficult for a disabled person to assemble
24 avril 2026
Réponse : Essential Aids
Thanks for leaving a review, Mr Taylor and we're glad your order worked out well.
The website was fine
The website was fine, but when I went to pay via PayPal, the exact moment I pressed to pay, I noticed my personal details on PalPal were not up to date, including the delivery address. I immediately telephoned Essential Aids, and a very pleasant lady
dealty with the problem instantly and endure that the order was delivered promptly and to the correct address
23 avril 2026
Réponse : Essential Aids
I'm pleased we were able to help, Mr Osborn. Thanks for leaving a review, it's appreciated.
I ordered from Essential aids and it…
I ordered from Essential aids and it was delivered the following day. Very efficient company to deal with.
18 avril 2026
Réponse : Essential Aids
Thanks Karin - please bear us in mind if you need anything else.
Prompt postage..excellent would…
Prompt postage..excellent would recommend a quick service
24 avril 2026
Réponse : Essential Aids
Thanks Alison - we're delighted you're happy and feel able to recommend us!
Great communication
Great communication right from ordering through to the delivery. Kept up to date all along the way. Packaging was excellent as well. If I needed further equipment I would deffinately consider using this company again.
23 avril 2026
Réponse : Essential Aids
Thanks for your review, Lynda. We're pleased everything went well!
Réponse : Essential Aids
Many thanks for leaving a review, Steve.
Spot on this company
Spot on this company, ordered one day delivery the next.
Brilliant, one happy customer
23 avril 2026
Réponse : Essential Aids
Hi Nicola - thank you! That's the kind of feedback we love!
Item as described and arrived quickly
Item as described and arrived quickly. Would use again.
22 avril 2026
Réponse : Essential Aids
Thanks Mr Higginbothan - we appreciate your positive comments.
Réponse : Essential Aids
Thanks for your review, Mr Douglas!
Réponse : Essential Aids
We're glad it arrived quickly, Mr Bruce. Thanks for leaving a review.
Réponse : Essential Aids
Thanks for the your feedback, it's much appreciated!
Would highly recommend Essential Aids
Would highly recommend Essential Aids. We ordered a trolley with brakes to help our mother. The quality is excellent. It is a real help. Delivery was very fast. Will use again.
23 avril 2026
Réponse : Essential Aids
Thanks Karen - that's great to read! We hope the trolley does good service for your mother!
The help[ful delivery driver driver took the…
The delivery driver driver took the large parcel inside for me.
22 avril 2026
Réponse : Essential Aids
Thanks for your feedback, Lauris!
Réponse : Essential Aids
Hi Christine - thank you!
Quick and efficient.
17 avril 2026
Réponse : Essential Aids
Thanks Mr Richardson - we're pleased your order worked out well.
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