My Olympus Trip 35 camera has just arrived, and I'm very disappointed with the leather finish. I chose the brown textured leather option, but instead received a camera with smooth brown leather. Wh... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Finally got a response after 3 weeks for a return address, so I returned the unopened package (as I didnt end up needing it), paid for my own postage, got a delivery proof it's been delivered, and gue... Voir plus
Ordered and everything arrived a day before expected delivery. Nice protective packaging and plenty of bubblewrap around camera. Seems clean and all in working order.
I had an old Olympus OM10 film camera which I wanted to sell. I contacted several companies for quotes and Film Camera Store came back the highest offer. I was a little apprehensive after reading some... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With over 25,000 cameras sold worldwide. Analogue Photography Shop Specialising in 35mm Point and Shoot Cameras, SLR Cameras, Medium Format Cameras, Rangefinder Cameras, Polaroids, 8mm Camcorders, Film and Accessories on our UK Online Store.
Coordonnées de contact
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Beginners beware!
After writing about them in 2020 warning people of high prices and how those without general knowledge of the market are very much ripped off - nothing changed. Their prices are still astronomical. You’re being taken for a ride if you’re buying what they’re selling. I was looking into buying a new camera as I’ve been shooting for a long time now and remembered that people are still there to exploit people without proper knowledge for gain.
Camera Faults
At the time of ordering my camera, the one I originally selected that was in stock at the time of ordering was actually not in stock, but I wasn't told this until I emailed to enquire about my late delivery. It then took a while to decide what was in stock and finally get a camera. I did get a discount for the trouble, but around 1-2 months after I received the camera, it stopped working and didn't take photos. The film and batteries are fine, so I'm unsure what the trouble is, and have emailed to ask but have not received any reply in 5 months.
Fast Delivery and working camera (so far)
Fast Delivery and working camera (so far). However, the camera was clearly not serviced as the lens came dirty on the inside and would've required dismantling to clean. The light seals were also not replaced, which might not be necessary, but would've been signs of a decent service. Dirt was also found all over the camera as though it had come back from a trip to the Grand Canyon.
I will test the camera with a roll of film to confirm how well it actually functions, but I have to say, the price was three times what I saw on eBay and the quality was about as good.
The camera model itself is great and I have so far enjoyed its use. I personally do not want to return it for that reason, but I don't think I would come back due to the aforementioned issues.
Avoid - faulty camera and ignoring my emails
Got sent a faulty camera, I’ve tried contacting them multiple times to rectify and I’ve been ignored every time.
The camera was very expensive, my husband bought it as a gift to me and now the quotes I’ve had to repair are £200-300. On their website they claim ‘All our cameras are thoroughly cleaned, tested and serviced before being listed for sale on our website’ which must be a lie. I will continue contacting to get a resolution but I don’t have much faith as it’s been over 7 months already.
Do not buy from Film Camera Store!
The camera arrived quite dirty
The camera arrived quite dirty with lots of dust and dirt. Although second hand, I would have assumed the camera would 'look as good as new.' Delivery time was reasonable.
I got sent a broken camera
I got sent a broken camera, told I would be sent a new one then followed up and still have no camera, response or refund????
Still waiting for order
Ordered on 7th Feb and expected delivery earlier this week. Cannot get though on fb, text, calling 2 different numbers, have tried online chat and email form and nothing! Very concerned this company is a scam.
My order has still not arrived and I can't talk to anyone
My order has still not arrived. Tried phoning, the number was not recognised. Filled the online form, no response. Went on chat, no one came on, just an automated response. Please can I talk to someone as my order has not arrived.
Poor customer service
Having previously had a good experience, my latest order experience has been awful. The order still hasn’t arrived and today is the last day of the delivery window. But the infuriating thing is: they do not answer emails or messages looking for order updates.
Fault finding…
Ordered a camera which they tested again just before sending out. Turned out to be faulty. So they sourced a new camera to send which with used models of this type would have been a bit a chore i am sure. Works great. (So far)
Fantastics service
Fantastics service. Whilst i did pay for express delivery which i didnt get, i wasnt bothered because the reason for this was that i ordered something they knew wouldnt work with my camera. So instead of just shipping it and not caring, they chose to email me and confirm i had made a mistake and swapped it out with the correct item.
They were very helpful by suggesting…
They were very helpful by suggesting ways to get the product shipped, else I would have canceled it
Camera came as expected.
I still haven’t received my order
I still haven’t received my order, I ordered this within the last week and since then I haven’t received an email that it’s been dispatched and hasn’t been no arrival nowhere near the delivery window it was to arrive in.
Great customer service
I was kept informed about stock levels and my request was fulfilled really quickly. Missed first delivery attempt but it was easy to rebook and rectify.
Received a wrongly advertised product…
Received a wrongly advertised product and been around 3 days and two methods of contact made to request refund and zero response back…

Réponse de Film Camera Store
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







