FramesPlus Avis 

Ordered frames mid June for birthday, when not received I went out and bought what I needed from a supermarket, but didn't cancel because I thought I could use them. 7 weeks later not received product. Will go through payment provider to claim a refund.

Ordered a frame in may, still not arrived, no contact from the company.

Ok 2 months after placing my order and after getting a refund from my bank - I received an email saying goods are on the way - they are not as they never arrived! And today they sent me an email asking for me to review them! Not sure what they are playing at - as I found out the company no longer trades since January 2024 - so they are well dodgy DO NOT USE them as a con is happening

Many thanks for fast service

Ordered back on 20th May as it said 5 day delivery times. Waited longer and heard nothing so emailed. No response, tried chat, no response. Just had an email - 2 months after the order, to say it's due to be delivered. I don't even trust returning it for a refund.
Awful company to deal with

Placed two orders in May, neither have been delivered and no contact from the company despite trying several times.
Now reading reviews appears that this is a dodgy company.

Basically a check on companies house reveals the company run by Muhammad Umar Munir was dissolved in January 2024 yet the website is still live and taking peoples money so fraud - police Scotland should investigate the guy....

My experience sounds like a lot of others - placed an order in May 2024, recieved confirmation email and that's about it. No response to email, no phone number to call and no real explanation other than this is scam? Strange to hear from others they used to be a legit company - DEFINITELY DO NOT PLACE ORDER.

No accounts filed since 2020. The company was subject to a compulsory strike-off on 2 January 2024 but it appears Muhammad Umar Muhir is continuing to take money with no intention of supplying goods.

I would suggest anyone who has been robbed by this man reports the matter by Googling "Glasgow Trading Standards".

The company number is SC571718.

Anyone who has been scammed by this website can also leave a review on Etsy where they appear to still be trading. Google "Etsy Frames Plus".

I have used this company for a couple of years with no problem. My last order was placed on 28.5.24, money taken 29.5.24. Email said expect delivery 6.6.24, then nothing. No reply to emails x 3 . No frames. No phone number. Very disappointed.

As with others - paid for frames but then nothing - website should be closed down - basically theft.

As with the reviews below, frames didn't turn up. No response from them by email. There is no phone number to call. I'm trying to get the money back from my credit card provider.

Ordered two frames which never arrived. They do not reply to support messages. Currently seeking refund.

Unfortunately, as with many others, I never received the 4 frames I ordered and paid for. I have reached out through all the available contact methods (email, web chat and contact form) to no avail. Wish I had double checked TrustPilot before ordering. Avoid at all costs!

These people appear to be nothing more than common thieves.
Like others on here recently, I paid for a frame which was never delivered. Four emails later (you can't find a telephone number for them) I have had no response whatsoever. They have my money and I have nothing to show for it. Do Not make the same mistake as others.

AVOID. Took my money for 2 frames nearly a month ago, nothing has been delivered and I’ve had no response to an email or contact via their web form and there is no phone no. to call.
Previously (about 2 yrs ago I think) I had a good experience but not this time….

Ordered a frame on May 5th. Payment taken. No response to messages or emails and no phone number available.

Ordered a frame which was delivered. When removing the film from both side of the perspex ...I noticed a massive scratch in the film and perspex. I've emailed and message and they simply don't respond. Glad I didn't spend much with them as you can't get it resolved if there's a problem

Can't fault FramesPlus. Quick dispatch, brilliant quality and good price

Having received the frame I ordered in damaged condition, I was unable to get any response from framesplus via chat bot, no telephone number, 2 emails and I even left a message on facebook. This company are unreachable if you have a problem. I am not interested in a replacement frame but at the very least the company owes me my money back.