The picture frame was perfect, being able to becide plastic thickness and other things was brilliant and money savings. Will come back happily
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Lisez les avis des autres
Don’t waste your money on these cheap tatty looking picture frames. They are basically MDF with oak looking plastic ironed or glued on. As if that isn’t bad enough the cut edges are jagged and ill... Voir plus
Purchased a white, square frame. Dimensions are perfect, frame is good quality and great value. It also arrived quickly and well packaged. Very happy either way purchase and will buy from you again.... Voir plus
I was disappointed with the clips. On opening, two were twisted, which couldn’t be used at all. The remaining clips didn’t seem to fit that well, they were loose and kept falling out! I felt the curv... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Coordonnées de contact
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Royaume-Uni
- info@framesplus.co.uk
- framesplus.co.uk
3,3
Moyen
284 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 45 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Fast delivery
Fast delivery. Good quality frame. Disappointed there was no attachment to hang it on a wall.
15 avril 2024
Awful no customer service at all
2 mai 2024
Avis spontané
Avoid this company
Avoid this company!
I received a totally different frame to what I ordered in the post. Have tried to contact the company three times to ask them to rectify their mistake. ZERO RESPONSE.
It would be a RISK using this company. There is no one dealing with their complaints/refunds/requests. I’ll add that the frame was pretty bad quality. Better off getting the same quality at Poundland which I did in the end.
30 avril 2024
Avis spontané
No refund for broken frame
Frame arrived broken, sent a picture to them via email requesting a refund (as per the website instructions, because they don't have a contact phone number). It also looked like the frame cracks had been painted over to look 'new', which was weird.
Chased up weeks later, as there was still no reply. Again, no response from them.
Ended up requesting a refund via my bank instead.
22 mars 2024
Avis spontané
No customer service.
Wrong frames got delivered. I Tried multiple ways to get in touch with them but I got no form of communication from the company.
3 avril 2024
Julie Ingham
There doesn't appear to be any customer service. emails not replied to. The contact page is not answered. The chat line was unresponsive. Damaged frames and wrong colour frames were sent to me.
4 avril 2024
Avis spontané
Slight defect but great overall
Slight damage to the frame I bought but, for the price and speedy delivery, can’t complain at all. The damage is “hide-able”.
29 janvier 2024
Highly unreliable
I've had orders simply not show up and others that broke immediately
12 février 2024
Avis spontané
Wrong frame delivered
Wrong frame delivered
Tried to contact frames plus via email web chat and contact us page on website with no response to any communication
Very poor customer service
7 janvier 2024
Good quality frame at reasonable price.
Good quality frame at reasonable price.
No issues with the delivery. I’ll definitely use them again.
7 janvier 2024
They ignored all emails about issues…
They ignored all emails about issues with my order. Avoid them. Bad quality product and terrible services
15 décembre 2023
Poor customer service…
Overall the frames I purchased are good value but I wouldn’t use Framesplus again or recommend them. The item turned up damaged and it was not damaged in transit because it was packed well and no marks on the box so they’ve knowingly sent it damaged. They’ve used delaying tactics in responding to me, said they have sent a replacement which hasn’t arrived and now aren’t responding to my messages so buy from this company at own risk and don’t expect any resolution to fault or damaged items.
19 décembre 2023
Avis spontané
Excellent quality and value for money
Excellent quality and value for money. massive range to choose from. I had to contact the business direct for a query and they could not be more helpful. First class
28 novembre 2023
Good stuff!
Good quality at a decent price combined with quick delivery
What`s not to like?
7 novembre 2023
Item received damaged
Item received damaged. No response to email sent. PayPal have opened a case.
8 novembre 2023
Frame arrived damaged, no response from Framesplus
My frame arrived damaged, most likely during transit so it's not necessarily the seller's fault. The frame itself does seem of good quality. I promptly sent pictures of it to FramesPlus just to know they were out of business until Mid January 2023, a 2 month break!
Now I have yet to receive any response from them of any sort...
Moral of the story I'm left with a decent frame which is too bent to be used
Definitely disappointed
6 novembre 2023
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