FramesPlus Avis 

1 star for early despatch / delivery. I received a larger sized frame than ordered so emailed FramesPlus. Waited and waited, and still waiting. They asked me to review the product - I said I might be more inclined when they got back to me about wrong size received. Still no reply. Now asked to review the company - so this is it. Customer services non existent. Pity.

The frames are reasonably priced, made really well and arrived on time

I read previous reviews so was a bit sceptical. But the frame I bought was in great condition and delivered quickly. Great value for frame and postage. I'll use them again.

Ordered a frame 2 weeks ago, haven't received it yet and there is no way I can contact the company. Don't use this company, I think it's a fraud and will report it.

The frame back is too big for the frame. And so the frame has a crack in two places and is not likely to last very long.

Great selection and sizes. I bought the perfect size frame for the poster I had. Very well packaged. I’m sure I’ll use them again

The frames are okay, they do the job, the right size for the pictures ive got. Although I ordered the same frame, 2 slightly different sized frames came. Can't really complain because they were cheap. The paper wrapping is coming off in the corners. As I said, cheap and cheerful, you can't really expect anything more/less for £7.50 each.

Item arrived damaged. Returned it. Emailed 3 timed asking for a refund. No response from company

Nice frame, well packaged, arrived promptly.

Excellent, securely packaged and item just as described.

The frames were advertised as 40cm but are in fact 43cm. I needed them to be exact. I have tried several times to contact Frames plus to return but they don't answer emails etc. So stuck with unwanted frames. 😡 shame as don't like giving negative feedback.

Ordered 3 frames which never arrived. Contacted company twice and was told they were lost in transit. They were never dispatched. Etsy refunded money. Total joke of a company.

Do not get sucked in by their website. It all looked professional and legit. I wish I had read other reviews. I ordered 5 frames and one arrived damaged. They only provide an email for customer care, and they do not reply. I am now out of pocket with a damaged frame. I am reporting them to trading standards as a rogue company. Please don’t buy from them, go elsewhere.

For the price - incredibly happy. Would note that there is a bit of a lead-time on delivery and limited communication during that time (I followed up asking for an update on delivery given the delay and did not receive a response). You can tell production of the mounts was a little sloppy but for our purposes, this was not an issue.

The frame arrived broken in multiple places and of a poor quality. Have sent email after email, which continue to be ignored. No phone number so can’t ring anyone so now I’m stuck with a broken frame and I’m out of pocket as I can’t get a replacement or refund and no one I can claim through as I bought direct through them. Really unhappy and it seems this is a common trend looking at reviews. Very disappointed and gutted.

Do not order from this seller before reading the reviews. I was sent the wrong frame, it was also damaged and poorly made. I tried to contact them several times but had no response. I had to bring up a case with PayPal to get a refund.

Do not use this company!

The frame I bought was such poor quality it arrived broken, you could tell how flimsy the material was and there were massive gaps in the corners. Contacted the company several times to ask for a refund and have not heard back. No telephone number to call customer service. Can only conclude that they are scammers. They sell crap and then give no way of getting a refund.

Never received the frame, I emailed the company and no response. AVOID THIS COMPANY

Real value for money.