Meals are delicious, although the protein content (in this case meat) is extremely small. I love the convenience, but am sure that if I purchased all the ingredients, it would cost so much less. Als... Voir plus
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We have had 5 boxes from Green chef, and there has been a problem with every single one. There have been multiple missing ingredients leading to shopping trips midway through cooking, and our latest s... Voir plus
L'entreprise a répondu
The menus are comprehensive however the premium and the most attractive dishes require additional costs. Dishes involving mince, beef, lamb ,pork are ready quicjly but mince is cooked for a short ti... Voir plus
L'entreprise a répondu
Really lovely fresh produce and delicious, creative vegan recipes! Deliveries always arrive on time, everything is well packed, and nothing is ever missing. I also love being able to skip weeks whenev... Voir plus
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3,0
Moyen
5 k avis
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Ordering was easy.
Ordering was easy.
My order was packed carefully. The receipes are easy to follow and very nutritious and flavoursome.
Looking forward to more lovely food.
26 septembre 2026
Réponse de Green Chef UK
Hi Mrs Ann Kelly,
Thank you for the fantastic review!
If you have any queries, feel free to get in touch with us at https://www.greenchef.co.uk/contact
Kind regards,
Alvin
Green Chef Team
Unprecedentedly bad…
I’d usually wait for a reply from customer service before posting a bad review, but this is an exception.
I had my first box delivered today and found the prawns in the ambient section of the box. I used my digital thermometer and they were sitting at 13 degrees. Having managed 2 online food retail businesses which means I’ve held my level 3 HACCP means I thankfully didn’t chance eating them. I dread to think what would have happened if someone else had received this box.
Thankfully (I thought) I already had some prawns so went ahead with prepping the sauce. However, the instructions suggested I put the raw, sliced leeks, tomatoes and the prawns all in at the same time. Followed by the next few steps. A total of 9 minutes cooking time. Not enough to cook the leeks or the tomatoes, but far too much to cook to prawns. Suffice to say I used my instinct and cooked the veg first then added the sauce ingredients. Then the dried rosemary, which when I tasted the sauce, stuck to the back of my throat and made me gag.
I have no idea who created this recipe but if I’d stuck to the instructions it would have been even more inedible than my final result. I didn’t bother adding the prawns I already had as the sauce really was not nice. There is no way if you cooked this according to the instructions you would have a nice meal!!!! It would be 50/50 under/over cooked.
This was intended for myself and my other half to eat when he got in from work at 9pm, suffice to say we’ve ordered a takeaway.
Unbelievably disappointed!! What a waste of money!!!
The only plus is that you don’t have to sign up to a subscription so I won’t have to bother about getting another box.
Such a shame because we’ve had similar box subscriptions before which were good, and this has been a massive let down, whilst also potentially making us very poorly!
4 octobre 2026
Avis spontané
Réponse de Green Chef UK
Hi Jenny,
We're very sorry to hear about your first experience with us, and we sincerely apologize for the disappointment and concern this has caused.
Food safety is our highest priority, so we're especially sorry to hear about your concerns regarding the condition of the prawns on arrival. We also understand how frustrating it must have been to then encounter issues with the recipe instructions and end up unable to enjoy the meal you had planned.
We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details.
Kind regards,
Renzo
The Green Chef Team
the recipe are good and i like the size…
the recipe are good and i like the size of the cards especially for the sightly challenged,however at times i am sligtly disappointed in the quality of the fresh ingredients as some are not too fresh... also it would be beneficial if the best before came at the end of the order and not in the middle ....also latest box had no spinach but double kale ...
4 octobre 2026
Réponse de Green Chef UK
Hi Kevin,
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review.
We'd really like the chance to make things right. We noticed you haven't been in touch with our customer care team yet, so we'll be reaching out to you directly to learn more and help resolve the issue.
Kind regards,
Renzo
Green Chef Team
Réponse de Green Chef UK
Hi,
Thank you for your kind review.
We're delighted to hear that you had a positive experience with our communication. We always aim to keep our customers informed and provide the best support possible.
Thank you for choosing Green Chef. We look forward to being part of your mealtimes for many more delicious recipes to come.
Kind regards,
Renzo
Green Chef Team
Réponse de Green Chef UK
Hi Mrs L Bellis,
Thank you for your wonderful review!
We're so pleased to hear that you've been enjoying the recipes and that they've been both tasty and satisfying in portion size. It's great to know we're helping make mealtimes enjoyable.
Thank you for choosing Green Chef, and we look forward to being part of your mealtimes for many more delicious recipes to come.
Kind regards,
Renzo
Green Chef Team
Réponse de Green Chef UK
Hi customer,
Thank you for the fantastic review!
If you have any queries, feel free to get in touch with us at https://www.greenchef.co.uk/contact
Kind regards,
Alvin
Green Chef Team
Remove the ‘what’s for dinner’
I’ve been really pleased with Green Chef overall. Ordering is smooth and seamless, and delivery has been reliable. On the day of delivery, I’m given a time slot and then receive another notification when the box has actually been delivered, which makes the whole process very easy.
There’s generally a good choice of meals, although you do need to be mindful of the order you eat them in. Meals containing leafy greens are best eaten fairly quickly, otherwise the greens can wilt and become soggy.
I do sometimes feel that a meal that could be a really nice dish is bulked out with extra rice rather than having more protein or vegetables. That said, the recipes are generally enjoyable and it’s great having everything portioned out with very little waste.
For me, one of the biggest benefits is simply not having to think about what’s for dinner — or, as often happens, being asked “what’s for dinner?” as though it’s my responsibility! 😂 It takes that decision-making out of the evening, which I really like.
I would say Green Chef is particularly worthwhile when you have a discount or introductory offer. At full price, it’s actually cheaper to buy the ingredients yourself for many of the meals, so personally I would take advantage of the discount and then cancel when the deal runs out.
Overall, I really like the convenience, variety and lack of food waste, but I’d be less inclined to pay full price for it.
1 mai 2026
Réponse de Green Chef UK
Hi Clare Lunn,
We are glad you enjoyed your experience with our smooth ordering process, reliable delivery updates, and the convenience of having your evening meal decisions taken care of. Removing the stress of meal planning and reducing food waste are key aspects of what we aim to provide, so we appreciate you highlighting how these benefits positively impact your routine.
We also value your constructive suggestions regarding our recipes. We appreciate your insights on the freshness timeline for leafy produce, as well as your thoughts on the balance of protein, vegetables, and grains within certain dishes. Your feedback concerning our pricing structure and discount offerings is equally helpful. We take all of these observations seriously as we continually evaluate our menu variety, ingredient portions, and overall value.
Thank you for taking the time to share your detailed review and for giving our service a try. We are grateful for your feedback, as it helps us identify areas where we can refine our service while continuing to deliver convenient, enjoyable meals.
If you have any queries, feel free to get in touch with us at https://www.greenchef.co.uk/contact
Kind regards,
Alvin
Green Chef Team
A curates egg!
The menus are comprehensive however the premium and the most attractive dishes require additional costs. Dishes involving mince, beef, lamb ,pork are ready quicjly but mince is cooked for a short time and the texture is chewy. Prawn dishes are excellent. And tasty.
Beware the substitution!! Eg pork loin for fillet but no alteration to cooking time. Tough pork.
Delivery is reliable, icepacks work and packaging very sturdy
6 septembre 2026
Réponse de Green Chef UK
Hi M Storrie,
We appreciate you taking the time to share your detailed feedback regarding our menu offerings, ingredient substitutions, and meat textures. We are glad to hear that the prawn meals met your expectations and that our packaging and delivery process provided a reliable experience. We take your observations about the tough pork and chewy mince seriously. We are sharing your notes about cooking times and cut substitutions directly with our culinary team so they can review these recipes and improve overall meal quality. Thank you for helping us refine our service.
If you have any queries, feel free to get in touch with us at https://www.greenchef.co.uk/contact
Kind regards,
Alvin
Green Chef Team
Rude sales
I was thinking about trying this service by one of the sales people at an event however they was so rude. They talked bad about hello fresh and said I was wasting their time by wanting to think on it for the rest of the event as I was seriously considering this service. I won’t sign up to this service anymore because of how rude your people are on field.
A customer isn’t wasting anybody’s time especially when I was very close to purchasing the service.
Do better
2 octobre 2026
Avis spontané
Réponse de Green Chef UK
Hi Lewis Bailey,
Thank you for taking the time to share your feedback. We deeply value your interest in our service, and we are concerned to hear about the unprofessional behavior you experienced at the event. Being pressured or spoken to disrespectfully when making a decision is completely unacceptable, and we expect our field team to maintain the highest standards of courtesy. We are taking immediate steps to review this incident with our event coordinators to ensure our representatives interact with potential customers respectfully.
Please reach out to our customer care team via https://www.greenchef.co.uk/contact
Kind regards,
Alvin
The Green Chef Team
Good food, average service.
I gave them a try for about two month, and while the recipe in themselves are nice and tasty, the quality of the service is quite mid.
They will sure use that phone app to remind you that you can recruit your friends and try them to give them a box (very limited offer that is available every week) but they can't send a reminder that you need to select your recipes.
Over the phone, the lady told me I needed to set myself my own calendar reminder? Literally all the competitors are offering the reminder.
Out of the 4/5 boxes I received, there is not a single one I had no problem with. Smashed box or ingredients, leaking water packs, or missing recipe sheet, you name it.
The separation of the fridge/cupboard items into separate bags is great, but some items are placed into the cupboard bag even if it's written on them that they should be placed in the fridge.
It's alright, but not great. I'll cancel after I cashes in my next credit
2 octobre 2026
Avis spontané
Réponse de Green Chef UK
Hi A.,
Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience over the past two months, as it helps us identify areas where we need to make meaningful improvements.
While we are glad that you enjoyed the taste of our recipes, we are deeply concerned by the repeated issues you encountered with the delivery process and the organization of your ingredients. Receiving damaged boxes, leaking ice packs, misplaced items, or missing recipe cards does not reflect the standard of service we aim to provide. We are also taking note of your comments regarding our mobile application notifications and customer support responses. We recognise how helpful recipe selection reminders are for managing your weekly deliveries, and we understand your frustration when comparing this feature to other options on the market.
Your detailed feedback regarding our notification settings, packaging quality, and ingredient sorting has been passed directly to our operations and development teams. We will be reviewing these processes carefully to ensure better reliability and accuracy in the future.
If you’d like us to look into this further, please contact our Green Chef Customer Care team via chat through your account or by phone at +44 2045 381121.
Kind regards,
Alvin
Green Chef Team
Charged to stop receiving spam.
Charged me to 'STOP' receiving promotional txts after I ended my subscription
28 septembre 2026
Avis spontané
Réponse de Green Chef UK
Hi DavidH,
We're sorry to hear about your experience regarding the charge after ending your subscription and opting out of promotional texts. We understand how frustrating this must have been and appreciate you bringing this to our attention.
If you’d like us to look into this further, please contact our Green Chef Customer Care team via chat through your account or by phone at +44 2045 381121.
Thank you for your feedback.
Kind regards,
Alvin
Green Chef Team
Got a meal kit from ny daughter in law…
Got a meal kit from ny daughter in law who forgot to cancel pre holiday.
As someone who normally cooks from scratch i thought the vegetables, mushrooms, kale and broccoli could be better.
The mushrooms were pre sliced but very badly with either huge thick chunks or scrap ends. Surely better to provide a few mushrooms for me to cut up.
The kale was as bad as it gets. To use it as directed, stir fried, you would have to remove all the thick stem bits. A pain to do and not mentioned in the instructions.
The broccoli was better but again if you followed the instructions you would have burnt broccoli heads and chewy stalks.
If you want a stir fry then peppers green beans and baby sweetcorn
As for being a green chef. What a laugh, umpteen little plastic packs for the bin, landfill and then into our bodies.
Suggest you avoid
1 octobre 2026
Avis spontané
Réponse de Green Chef UK
Hi John,
Thank you for taking the time to share your detailed feedback. We are very sorry to hear that the quality and preparation of the vegetables in your meal kit fell so far short of your expectations. As someone accustomed to cooking from scratch, your insights regarding the produce prep, cooking instructions, and ingredient selection are incredibly valuable, and we apologize for the frustration caused by the prep work required and the resulting textures.
We also take your concerns about our packaging and environmental impact very seriously. We are constantly working to improve our sustainability practices and reduce single-use plastics, so your comments have been passed along to our culinary and packaging teams to help us make necessary improvements.
If you’d like us to look into this further, please contact our Green Chef Customer Care team via chat through your account or by phone at +44 2045 381121.
Kind regards,
Alvin
Green Chef Team
The selections/menus are decent
The selections/menus are decent, and despite looking small upon first starting to gather the ingredients, they do actually make up into decent sized portions. And the portion control helps with managing weight.
I happily went from 13st 12lbs down to 12st 10lbs over the period of 4 months. A cotrolled loss and it's stayed off.
The one annoying thing......when ingredients are missed out of the order. i dont check the indivual bags the day they arrive, I just put them in the fridge until I need them, and at that point it's too late to get the missing ingredient from the supermarket.
I know Green Chef offer a refund for the missing ingredient, but when its a few pence refund, and has ruined the whole taste of the dinner, it is really frustrating. The refund amount is almost an insult.
10 septembre 2026
Réponse de Green Chef UK
Hi Matt Andrews,
We appreciate you taking the time to share your feedback with us. We're happy to hear that you enjoyed our menu selections, found the portion sizes helpful for your health goals, and achieved such fantastic, lasting weight management results over those four months. Celebrating your progress with our meals brings us great joy.
At the same time, we recognize how deeply frustrating it is when a key item is missing from your delivery, especially when you only discover it right before cooking. Having a missing component disrupt your dinner and impact the final flavor of your meal is disappointing, and we recognize that a simple automated credit for a small item does not make up for a spoiled dining experience.
We take accuracy in our meal packing very seriously. To prevent this from happening in the future, we are sharing your comments directly with our packing and quality control teams so they can review our assembly processes and ensure all items are accounted for before orders leave our facility. Thank you again for your valuable review and for helping us improve our service.
If there’s anything you need, please don’t hesitate to contact us at https://www.greenchef.co.uk/contact
Kind regards,
Alvin
Green Chef Team
Great recipes and so convenient
This has taken all the stress out of what to cook for dinner . The recipies are tasty, varied and quick to prepare. We are really enjoying every meal . Very easy to change in the app and deliveries are always on time
20 septembre 2026
Réponse de Green Chef UK
Hi Diana,
Thank you for the fantastic review!
If you have any queries, feel free to get in touch with us at https://www.greenchef.co.uk/contact
Kind regards,
Alvin
Réponse de Green Chef UK
Hi Jackie
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking!
- Ru
The Green Chef Team
Seven boxes in highly recommended
I switched to Green Chef after being a hello fresh customer because I found the meat a better quality with green chef and a wider variety of wholesome meals that I really enjoyed cooking, quick simple and tasty what more can you want. Ive had seven green chef boxes and none have dissapointed me, just the odd missing ingredients quickly refunded by them all in all great! Highly recommend them to anyone and have done to friends and family. Very easy to order via app, prompt quick delivery no issues.
27 juin 2026
Réponse de Green Chef UK
Hi Abby,
We are so happy to hear that you've been enjoying your Green Chef experience and appreciate you sharing your positive feedback! We're delighted that our meal variety and quality have met your expectations, and that you find our recipes quick, simple, and tasty. It's wonderful to know that our app makes ordering easy and that our delivery has been prompt. We also appreciate you mentioning how we handled the occasional missing ingredient. Thank you for recommending us to your friends and family; we truly value your support!
Portia
Green Chef Team
Great meals
Food fresh well packaged excellent choice delicious meals and delivery great
28 septembre 2026
Avis spontané
Réponse de Green Chef UK
Hi Janice,
Thank you so much for taking the time to share your feedback! We're delighted to hear that you’re enjoying the freshness and quality of our ingredients, the packaging, and the variety of delicious meals we offer. 😊
It’s also great to know that your delivery experience has been a positive one. We truly appreciate your support and look forward to continuing to provide you with tasty meals in the future.
Kind regards,
Renzo
Green Chef Team
Plenty of choice
Plenty of choice, all orders were tasty and would re order, sometimes the ice blocks have partially defrosted which begs the question how long has the food been packed before delivery.
Not always quick to cook, but the menu does give you some idea, not always accurate,we are not chefs!!
Not cheap and items can be bought from supermarkets cheaper. But good to taste the meals and gives you ideas going forward.
Disappointingly our first order was delayed and was to be delivered the following day so we refused to accept as the fresh food would have been stored in a warehouse overnight 😱
29 août 2026
Réponse de Green Chef UK
Hi Trish,
Thank you for taking the time to share your detailed feedback with us. We're pleased to hear that you’ve been enjoying the variety of choices, the taste of our meals, and that our recipes have helped provide new ideas for your cooking.
We’re sorry to hear about the concerns with the ice packs, delivery delay, and the overall experience with some of the cooking times. We understand how important it is to receive your box in the best possible condition, and we appreciate you sharing these points as it helps us continue improving our service.
We also appreciate your feedback regarding the recipe timings and pricing. We’ll make sure your comments are shared with the relevant teams for consideration.
Thank you again for giving us the opportunity to be part of your cooking journey.
Kind regards,
Renzo
Green Chef Team
Disaster. Scammed.
Went to check out if they did ready meals. I don’t cook.
Had to put in my bank card to see the menus.
Opened the menus and they confirmed an order.
Tried to cancel the order - impossible.
So cancelled subscription.
5 days later food arrived.
It wasn’t ready meals….i have to cook them.
Disaster. Feel scammed!
27 septembre 2026
Avis spontané
Réponse de Green Chef UK
Hi Stuart,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how disappointing it must have been to receive a box that wasn’t what you were expecting.
We appreciate you sharing your comments with us, as feedback like this helps us continue improving our service and customer experience.
Thank you again for taking the time to provide your feedback.
Kind regards,
Renzo
Green Chef Team
Great! But there is a flaw…
The quality of the ingredients is outstanding, stays fresh for a long long time and tastes always fantastic! Not had a single recipe being dissapointed.
Been a few times where ingredients were missing or the wrong recipe has been given - hence -1 star :)
8 août 2026
Réponse de Green Chef UK
Hi Ruta,
Thank you so much for taking the time to share your feedback! We're delighted to hear that you've been enjoying the quality, freshness, and taste of our ingredients, and that our recipes have consistently met your expectations.
We're sorry to hear that you've occasionally received missing ingredients or the wrong recipe. While we're glad this hasn't taken away from your overall experience, we understand how important it is to receive everything correctly, and we'll continue working to improve our packing process.
If you ever need assistance with an order, please don't hesitate to reach out to our Customer Care team. We're always here to help.
Thank you again for your support, and we look forward to cooking with you again soon! 💚
Kind regards,
Renzo
Green Chef Team
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