Bought two pairs of earrings, one item was wrong size - paid for large hooped earrings, they sent small instead. This is a genuine review- items bought under a different email address. Tried to emai... Voir plus
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I purchased a 3mm chain earlier this year and it was lovely, really happy with it so decided to order a thinner version to replace an existing chain I had that had broken, expecting the same quality.... Voir plus
L'entreprise a répondu
Hi there, I ordered twice gold rosary (because Ive lost first one or maybe somebody steal it from me because was looks very expensive) Definitelly 5 stars product and 5 stars seller next one onl... Voir plus
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I have ordered from Halo's London before because the quality is 10/10 I literally wear the earrings everyday and they still look brand new. Definitely my go-to when I need gold jewelry that actually l... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Halos london is an online jewellery retailer that specialises in Earrings, Necklaces and Bracelets for both men and woman. We have warehouses located in London, France and China and deliver to the whole of Europe. Discover our range of jewellery and enjoy everyday low prices!
Coordonnées de contact
SE24 0BP, London , Royaume-Uni
- Info@haloslondon.com
- haloslondon.com
4,1
Bien
221 avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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I purchased some diamond cut 9ct gold…
I purchased some diamond cut 9ct gold sleepers. They are beautiful and very good quality. I have now placed another order for some studs. 100% would recommend Halo for your jewelry.
11 octobre 2023
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
I get all my jewellery from halo London…
I get all my jewellery from halo London via Etsy and they never fail to disappoint - I get an abundance of compliments on my jewellery game from this company and they are fully responsible so thank you!
16 septembre 2023
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Excellent service
Excellent service. Beautifully presented and very speedy delivery.
12 septembre 2023
Avis spontané
Réponse de Halo’s London
Thank you so much. I’m glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to my store soon :) Hayley.. Www.haloslondon.com
No problems…
Item arrived promptly and seems ok but is a gift so can't add anything else.
18 septembre 2023
Avis spontané
Réponse de Halo’s London
Thank you so much. I’m glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to my store soon :) Hayley.. Www.haloslondon.com
Silver Plate, NOT Silver
I purchased a silver earring from Halo’s, the description says that it’s silver, but after a few months, you can clearly see the base metal (looks to be copper) showing through the sliver plate.
I contacted Halo’s through their chat function and didn’t hear anything back. Very disappointing, and very misleading. IT WAS NOT AS ADVERTISED.
Shame, because I really liked the design.
EDITED FOR UPDATE:
I believe that review sites like this only work if people are fair and honest, so I’m adding an update.
As you can see, Halo’s got in touch with me after receiving this review (but only after receiving it).
After some back & forth communications, they promised to send out a replacement which shouldn’t tarnish, I was told it was coming from a different supplier, although they didn’t mention whether it was solid silver, but the bag it came in has a sticker placed on it which states it is. Short of cutting it in half (which I’m not prepared to do) I have no way of knowing, I guess time will tell.
I’ve upgraded the review from a one-star to a three-star, it would have been four except no action was taken until I turned to trustpilot.
I’m pleased they resolved my problem.
1 juillet 2023
Avis spontané
Réponse de Halo’s London
We're genuinely sorry to hear about your experience with the silver earring you purchased. We appreciate you taking the time to share your feedback, as it helps us improve our products and services. Please provide us with your order number, and we will investigate this matter further to determine what went wrong with both the product quality and our customer support response.
Your satisfaction is of utmost importance to us, and we want to ensure you receive the product you expected. Please reach out to us with your order details, and we will work diligently to resolve this issue to your satisfaction.
Heavenly products sold by angels
Absolutely outstanding customer service all questions answered all links to products provided including links to items that weren’t on sale at the time of purchasing so I felt extra special. Super fast delivery as if superman had flown my items in! Especially when items came from the other side of the world! Items purchased excellent quality and workmanship packed well will definitely be shopping here again great prices compared to other sites selling similar products. 10/10 in my opinion.
23 août 2023
Avis spontané
Absolutely stunning bracelet!
Absolutely stunning bracelet!! Bought 2 for gifts 🎁
Planning to buy a third one too.
Beautiful jewellery and designs on the website.
Will definitely order more.
Thank you.
21 juillet 2023
Avis spontané
Réponse de Halo’s London
Thank you so much. I’m glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to my store soon :) Hayley.. Www.haloslondon.com
Prompt and efficient service
Prompt and efficient service. Good quality earrings
21 juillet 2023
Avis spontané
Réponse de Halo’s London
Thank you so much. I’m glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to my store soon :) Hayley.. Www.haloslondon.com
Good quality earrings
Parcel was damaged by Royal Mail and deliverd with fish bait! Hayley responded promptly to my query. Love my earrings.
19 juillet 2023
Avis spontané
Réponse de Halo’s London
Thank you so much. I’m glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to my store soon :) Hayley.. Www.haloslondon.com
I purchased a couple of items of…
I purchased a couple of items of jewellery and was over the moon, so pretty!! Would Deffor recommend 100% actually will be placing another order for a friend's birthday present! Great work.
23 juin 2023
Avis spontané
Réponse de Halo’s London
Thank you so much. I’m glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to my store soon :) Hayley.. Www.haloslondon.com
Order placed - Tracking Number not Recognised - Poor Customer Service
I placed an order on 11/06, chased on 18/06 and within 5 mins got a shipping notice with a tracking number. This tracking number is not recognised. I have written to customer service on many occasions with no response what so ever.
26 juin 2023
Avis spontané
Réponse de Halo’s London
Good afternoon Ms Dawson, I have checked the inbox and can see you sent us a message on enquiring about delivery on the 24th of June. I apologise that we did not respond to your email on time, we try to answer all emails within 48hrs. During busy periods with low staff numbers the response time can increase slightly. In regards to your order I can see that your package is currently with evri and we are awaiting an update. Delivery is scheduled to be in the next 1-3 days. This order was shipped from our international warehouse. Tracking number usually become live once the package has cleared uk customs. I will contact Evri personally to get an update tomorrow morning and update you on the email address we have for you on file.
Great jewellery
Ordered some earrings from etsy and really happy with my purchase. Quick delivery and the earrings are gorgeous
31 mai 2023
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Not genuine.
The chain I bought has turned completely copper. What a joke.
So you buy a silver item and it turns completely brass/copper. Yeah that sounds like fake and fraud to me.
Order number 7368
Item: sterling silver rope chain
2 juin 2023
Avis spontané
Well the actual ring is lovely and…
Well the actual ring is lovely and fit's perfect, but it took a while to be delivered, and Evri ruined the experience by posting my parcel through the wrong address, so took a day to find out who had it,halo were very helpful in sending pictures of delivery,to help me locate it eventually.
25 mai 2023
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Recently brought a men’s leather…
Recently brought a men’s leather bracelet form halo’s
It was very comfortable and stylish.
I get compliments every time I wear it… the service is extremely good as they were accommodating and answer every querie I had. I’d definitely use this seller again,my purchase arrived before time and was nicely packaged. Thanks halo
1 mai 2023
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Excellent service
Excellent service, daughter very pleased with her earrings.
Thank you.
10 septembre 2022
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Easy to order kept me notified when…
Easy to order kept me notified when oreder being delivered
1 mai 2023
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Ordered a gold layered chain
Ordered a gold layered chain. Good quality and the trinkets on the chain were a good quality (not flimsy).
4 mai 2023
Avis spontané
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