Bought two pairs of earrings, one item was wrong size - paid for large hooped earrings, they sent small instead. This is a genuine review- items bought under a different email address. Tried to emai... Voir plus
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I purchased a 3mm chain earlier this year and it was lovely, really happy with it so decided to order a thinner version to replace an existing chain I had that had broken, expecting the same quality.... Voir plus
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Hi there, I ordered twice gold rosary (because Ive lost first one or maybe somebody steal it from me because was looks very expensive) Definitelly 5 stars product and 5 stars seller next one onl... Voir plus
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I have ordered from Halo's London before because the quality is 10/10 I literally wear the earrings everyday and they still look brand new. Definitely my go-to when I need gold jewelry that actually l... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Halos london is an online jewellery retailer that specialises in Earrings, Necklaces and Bracelets for both men and woman. We have warehouses located in London, France and China and deliver to the whole of Europe. Discover our range of jewellery and enjoy everyday low prices!
Coordonnées de contact
SE24 0BP, London , Royaume-Uni
- Info@haloslondon.com
- haloslondon.com
4,1
Bien
221 avis
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A répondu à 100 % de ses avis négatifs
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I purchased a lovely pair of silver…
I purchased a lovely pair of silver earrings for my granddaughter Christmas they came in a box with a small cleaning cloth, quick delivery I am very pleased with the purchase and quality Mrs L Hutchison
16 décembre 2024
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Really impressed by this company, highly recommend
Really impressed by this company. They dispatched my item fast, and delivery was quick and in time for Christmas. The quality of the product is also brilliant, I will definitely be visiting Halo again!
22 décembre 2024
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Beautiful Bracelet 😍
I bought a bracelet from Halos London. It arrived promptly and beautifully packaged. The bracelet is such good quality and looks even better in reality, so much so I purchased 2 more! One for my mum and one for my sister for Christmas. Thank you Halos London, I will definitely be ordering again!!!
6 décembre 2024
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Excellent choice of products
Excellent choice of products at very affordable prices. Great service- really pleased with my purchases.
18 décembre 2024
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
I love love Halo’s London jewelry
I love love Halo’s London jewelry. It has become a favorite in my box, I love the quality and design. And the service was top notch. I would recommend this site to anyone looking g to have some fine jewelries at affordable prices .
24 août 2024
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Bought a jewellery set for my mum for…
Bought a jewellery set for my mum for Christmas, she loves it. Came on time, as described. Would recommend
16 décembre 2024
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Great products
Great retailer. Website was easy to navigate and jewellery looks exactly like it does online! Bought some earrings for my daughter. Really good quality. They arrived sooner than expected. They even sent a follow up email to make sure I was happy with the quality. 2 thumbs up!
14 décembre 2024
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Really shady company
Update: as I continually pointed out at the time, I wouldn't go to the trouble of sending back a bracelet that cost £13! Lol Notice they don't refute the idea they drop ship cheap items from China though. Garbage items and garbage customer service. They try to have any negative reviews removed, but thankfully Trustpilot did the right thing and kept it on :)
Really shady company. Accused me of lying about a bracelet I purchased - they actually had the audacity to claim I sent back a different item that "doesn't weigh the same" when in fact the item I returned was the very one they'd sent! Bad company selling cheap Jewellry drop shipped from China. The only thing worse than the items they sell is the way they deal with complaints, as you can see from the other reviews!
1 janvier 2024
Avis spontané
Réponse de Halo’s London
Thank you for taking the time to share your thoughts! We always appreciate it when customers go the extra mile to write such colorful and entertaining reviews, especially over a £13 bracelet. It’s truly admirable that you’re so passionate about our business practices, even if the information is, well, entirely incorrect.
We’re flattered by your creativity—claims of drop-shipping from China and shady dealings are always a nice touch. For clarification, all our products are sourced through reputable suppliers and thoroughly checked before shipping. But hey, why let facts get in the way of a good story?
As for your accusation about the return process, our team did notice some “minor discrepancies” in the item sent back, such as the obvious signs of wear and tear along with the difference in size and weight, but we’re sure that was just a simple mix-up and not, you know, intentional!!
Lastly, we’re thrilled you’ve noticed our commitment to maintaining a genuine review space on Trustpilot. Contrary to your implication, we only challenge reviews when they’re blatantly false, but we respect Trustpilot’s decision to keep your feedback live.
Wishing you all the best in your future jewellery-buying adventures! 😊
For those reading along, we highly recommend checking out the other review Darryl has left for us using his additional Trustpilot account—it’s a great companion piece to this one!
if you have some extra time, we’d encourage you to explore the reviews Darryl generally leaves for other companies on Trustpilot. It’s fascinating to see such consistent enthusiasm for sharing his experiences, and we’re glad to be part of his regular rotation.
As always, we remain available to address genuine inquiries and continue to prioritize excellent service for all our customers.
Ordered second hand T3R thermostat and…
Ordered second hand T3R thermostat and receiver for a decent price. Both came within short number of days. Working well.
18 novembre 2024
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
18ct gold filled heart charm bracelet
Quick delivery, love my gold filled heart bracelet! Soooo pretty! Thank you 🩷
19 novembre 2024
Avis spontané
Réponse de Halo’s London
Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos london customer care team Www.haloslondon.com
Only half of my refund received!
I ordered 2 pairs of sleeper hinged earrings, good price and were nice when they arrived but the fastening was not what I was looking for, I needed easy fastening.
They advised I could return but would need to pay the return postage - no issue with that as was not an error with the earrings, they were just not suitable.
Returned BOTH pairs which were received by them in one parcel but they only refunded one! And are now ignoring me! I have sent multiple emails and messages through their website but no response! Not starting to think they are a dodgy company who have just stolen my money!!!
Order number 12102 if they actually reply to this!
17 novembre 2024
Avis spontané
Ordered green and white emerald topaz…
Ordered green and white emerald topaz tennis sterling silver bracelet. I was kept up to date with the progress through tracking and received the item on time. I am happy with my experience with this company and would happily order again based on my experience.
13 novembre 2024
Avis spontané
Recently bought a pair of earrings…
Recently bought a pair of earrings really good quality and well made at a good price we will be buying from here again.Andy & Yvonne
7 novembre 2024
Avis spontané
Ordered earrings & paid for a gift box
Ordered earrings & paid for a gift box. Earrings came but no gift box. Have tried to contact multiple times but no reply.
5 novembre 2024
Avis spontané
Réponse de Halo’s London
Thank you for bringing this to our attention. We apologize for the oversight with the missing gift box and for any frustration caused by the lack of communication. This certainly isn’t the experience we aim to provide our customers, and we’re committed to resolving this for you as quickly as possible. Please contact our customer service team on the chat or email with your order number so that someone can look into this for you
This company is Terrible
This company is Terrible. Ordered 2 rings only received 1. Not 925 silver is cheap and nasty. Contacted company 4 times and not had a single reply through the contact us submission page on website. All submitted correctly as confirmation received. Shipping takes ages as from China. Avoid.
7 novembre 2024
Avis spontané
Réponse de Halo’s London
Good afternoon, I have just checked the inbox and can’t seem to find any communications from a “Todd”. Could you please contact our customer service team with your order number so that we can investigate your claim. Thank you
Lack of response, impossible earrings
The earrings looked lovely when they arrived, but being sleepers without a hinge I found it impossible to fasten them in my ears! Even not in my ears it was tricky, with quite a bit of force required. I emailed the company but received no reply, so bought a hinged pair somewhere else.
A very quick response from the company to this review - I tried to start a return as they suggested but my order number was not recognised. So frustrating!
7 octobre 2024
Avis spontané
Réponse de Halo’s London
Updated response: your order number is a four digit number that starts with #
Thank you for sharing your experience with us. We’re sorry to hear that the earrings didn’t work out for you and that you had difficulty reaching us. Our goal is to ensure every customer is delighted with their purchase, so we apologize for falling short in this instance.
If you’d like to start a return, you can click on the “Returns” link at the bottom of our homepage. We also have a live chat feature on our website, which typically provides quicker response times, and our team would be happy to assist you directly there.
Thank you again for your feedback. We’re continuously working to improve our products and service and appreciate the opportunity to make it right.
Warm regards,
The Halos London Team
I received my order quite quickly
I received my order quite quickly.
The earrings I bought were much nicer than the picture. Absolutely love them 👍
18 octobre 2024
Avis spontané
Beautiful earrings
Beautiful earrings, better than photos looked, really pleased
27 septembre 2024
Avis spontané
Great seller
Great seller, lovely item as described.Quixk delivery,great communication
15 août 2024
Avis spontané
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