Happy Houseplants Avis 

284
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve recently ordered 4 plants from HH. I cannot speak highly enough of their attention to detail regarding both packaging & also customer service, as I’ve messaged a couple of times regarding plant... Voir plus

Noté 4 sur 5 étoiles

I bought an aspidistra from you earlier this year. He arrived in perfect condition and Albert now lives in my conservatory in a large 'ugly chic' pot which a friend gave me because she thought I'd hat... Voir plus

Noté 5 sur 5 étoiles

I’m so happy with my purchases from happy houseplants. I’ve bought from this company before and will happily continue doing so. My plants arrived quickly and beautifully packaged, and they are looking... Voir plus

Noté 5 sur 5 étoiles

Such beautiful plants, even fresh out the packaging. Usually care tip cards are useless but if I was a beginner and followed the tips on THESE cards, my plants would have been thriving from the start.... Voir plus

À propos de l'entreprise

  1. Jardinerie
  2. Service de plantes d'intérieur
  3. Vendeur de plantes d'exposition
  4. Pépinière

Écrit par l'entreprise

Beautiful large and small plants delivered to your door. Let's Grow Together....


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

284 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(284)

45 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Incredibly well packed!

I just moved back to the UK and needed houseplants! I had a huge collection before, but sadly unable to bring them with me. So searching the Interwebs I went :) Ordered from HH and I am SO happy with my new babies - they have a great selection, the prices are more than reasonable, and their packaging is incredible!

25 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fabulous!

Hi there

Just a quick thank you for my wonderful alocasia frydek which arrived today in perfect condition.
Great packaging as well, completely plastic free, something I really appreciate.
I will be back for more!
All the best

Adam Cook

23 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Happy Houseplants and Happy Customer!

I went for a Ficus Belize. It’s absolute beautiful. So happy. Happy Houseplants are super helpful, knowledgable and can’t do enough with lots of helpful tips and advice. Fantastic customer service. I would 100% recommend!

18 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

My araucaria arrived one day after…

My araucaria arrived one day after ordering, so well packed that the plant hadn't suffered in any way. A beautiful plant in really good condition, with careful instructions on how to maintain its quality. Thank you , the thoughtfulness is much appreciated.

26 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Irrefutably Brilliant.

Happy Houseplants, happy customers, happy world! This is one of the best companies I have ever had the pleasure of dealing with. Kind, courteous and attentive, it's rare finding a business which treats customers with care and respect. Made three orders already and don't plan on stopping yet! Such vibrant and beautiful additions which truly make my house a home. Huge thanks to Emily and the gang for spreading the joy. Can't recommend them enough!

5 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

The plants are so amazing

The plants are so amazing, very healthy and really good sizes with loads of new growth. They are packaged very carefully and the customer service is next level, every question answered very quickly and loads of advice and after care given. I've ordered plants twice now and all five plants have been the same quality. Would highly recommend buying plants from here you won't be disappointed!

27 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Incredibly helpful - great service

I was a bit of a muppet and put the wrong postcode in for delivery, causing the couriers to return the order to Happy Houseplants. The courier told me to speak to HH and the lovely Emily explained the issue and had it sorted very quickly. Excellent service! Thank you so much - highly recommended. 💚

19 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding company First class…

Outstanding company First class Customer service received from Emily, empathetic to my needs and dealt with my enqury promptly. My plant arrived within two days of ordering, super fast delivery, well packaged considering the size of my Euphorbia Ingens. I will absolutely recommend this company and will be purchasing future plants from them. The plant looks healthy and well looked after before sending to me. Thank you Happy Houseplants from a Happy Customer.

5 juin 2025
Avis spontané
Noté 4 sur 5 étoiles

The mermaid vine and purple heart…

The mermaid vine and purple heart plants were well packaged, and the size and health were of a high quality.
The only let down was that the delivery person chose to leave the package some 100 metres away from the delivery address

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

amazing customer service wonderful plant

My Auntie was very pleased with plant the plant looked lush in excellent health .
I was completely at fault in making a bo bo with address and initial the plant went to wrong address after contacting happy houseplants the very kind compassionate lady replaced the plant and rederived to right address this was above and beyond my expectation what fab customer service will recommend and use again thank you

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

The perfect plant shop!

I make a lot of online orders for plans and having placed my first order with Happy Houseplants I was so happy with my delivery. Everything was carefully and beautifully packaged, the plants ate stunning and really well priced! You can tell a lot of care is taken with them.
Will be my go to place from now on!

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Wonderful customer service and very happy healthy plants

We received the wrong plant in error yesterday however when I called up to let them know, it was quickly put right with a replacement order being organised right away which we received today. The plants are gorgeous, well packaged and we were told we could keep the plant we received by mistake which was so kind of them. I am really impressed with their amazing customer service and will definitely be back to shop more soon as the plants look really healthy and happy! Thank you!

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding customer service

I made a mistake with my order. Not only did Emily reply quickly, she solved the problem beautifully. The recipient just received his delivery, which was on time and exactly as ordered. Highly reommended

15 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Happy Houseplants - Very Happy Customer

Happy Houseplants is a great name for this business, not just because their products are beautiful, but because their attention to detail cannot do anything other than leave their customers feeling utterly delighted. Nothing is too much trouble - I phoned at teatime with a mistake that I had made on my order and the owner was kind enough to put things right for me despite having her hands full at home. Given that they are posting fragile items, everything was so intelligently wrapped that it all arrived as if I had collected my order in person. It must have taken them an age to package everything and that demonstrates just how much care the owners take. The plants themselves were wonderful and every bit as good as they appear on the website. I placed my order late on Monday and had received it by Thursday. All in all, I couldn't recommend this company highly enough. I have already placed a second order and am sure that you will be very happy indeed if you decide to place one too

8 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Company & Products

The plant arrived, well packaged and is now in situ. I just wanted you to know that I am over the moon with everything – the size of the plant, it is healthy, fresh and vibrant, arrived without damage and looks glorious.

24 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Cannot fault this company

Cannot fault this company. Excellent knowledge of plants and great selection to chose from. Plants supplied make our living room so pretty, thank you for your speedy service, will definitely be buying from you again! 😍

17 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Unhealthy plant, refuses to take responsibility

Plant started shedding leaves within days. Tried placing it in different areas of our flat in case an issue with light. The plant continued to die. Sent multiple emails - company always replied but the emails were occasionally defensive and in every case major gaslighting was happening. They said I overwatered with no evidence. Took their scant advice and cut back plant in an attempt to save it. The plant continued to die. There is no way this plant was healthy upon arrival. I have other plants that I bought at the same time and they are thriving. My good friend who is a professional gardener agreed with me after taking a closer look. Whatever the selection or how good they seem initially, bad manners, lack of responsibility and a serious case of gaslighting means I will never order from them again. Be warned.

The reply below is a complete lie. I bought the plant FOUR months ago and I first contacted them TWO months after receiving the plant. The plant started to DIE WITHIN WEEKS of receiving.

It’s actually helpful to see their reply below as it’s as rude, dismissive and full of falsehoods as their emails to me.

Wow, they are worse than I thought. Angry, silly people.

21 avril 2025
Avis spontané
Logo de Happy Houseplants

Réponse de Happy Houseplants

Hi Grainne, You had the plant for almost six months, and unfortunately, we’re not able to offer replacements after that time.

Your plant had been growing happily and healthily for several years before being sent to you. We replied to all all your many messages and tried our very best to help.

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