HelloFresh Australia Avis 

19 366
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Some great varieties so far. Meals are typically nice and flavour full, though not necessarily filling for two people. Quality of meat was good, some vegetables like tomato's or cucumber were squashed... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Supposed to get 2 capsicum for a meal got one supposed to get green beans for a meal got a zucchini🙄 no attention to detail I thought I would give them another try as when I used them previously t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We love the fresh quality recipes with variety so everyone in the house is happy as we have a few fussy eaters. It’s always easy to follow instructions, value for money and delicious.

Noté 5 sur 5 étoiles

The recipe choices are endless, the convenience; takes the stress out of having to go to the supermarket and having it delivered to your door packaged ready to cook. And the price is reasonable for g... Voir plus

À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. aussi dans
  3. Fournisseur de produits alimentaires

Écrit par l'entreprise

Whether you're cooking for two or feeding a whole hungry horde, HelloFresh has the right meal plan for you! Choose from classic, vegetarian or family-friendly recipes, then select how many meals you need and for how many people. With meal planning and grocery shopping out of the way, you're left with the fun part of cooking! Learn new skills as you take on cuisines from all over the world. Say goodbye to the stress of deciding what's for dinner and hello to healthy variety! Our flexible subscription plans mean you can pause or cancel deliveries before our order cut-off deadline each week. And our friendly customer care team are here to help with any questions or feedback you have. Thanks for choosing HelloFresh!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

19 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(19 366)

970 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

You could not get things wright from…

You could not get things wright from the start.even the blender we thought it would come automatically.that failed

28 août 2026
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Réponse de HelloFresh Australia

Hi Mark,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Noté 5 sur 5 étoiles

Life saver

Been using hello fresh for a while;
Great menu to choose from
Wide variety and great taste while also providing substitutes depending on my nutritional goals
Quality has always been top notch.
Very easy to follow recipe.
Always on time and 100% reliable.
Very reasonable price for the amount of food
Always new and interesting options with a good shelf life
Deliver at a time and day of my convenience
Very very flexible
Out of the 100+ meals I’ve ordered, missed 1 ingredient 1 time in 1 meal. Everything else has always been absolutely perfect.

25 septembre 2026
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Réponse de HelloFresh Australia

We are so delighted to hear about your consistently positive experience with our meal kits! It truly makes our day to know that our menu variety, quality, and flexible options are meeting your nutritional goals and convenience needs. We're especially pleased that our recipes are easy to follow and that our deliveries have been so reliable for you. Your feedback about the excellent value and interesting new choices is greatly appreciated. We are committed to maintaining this high standard and ensuring your satisfaction with every order.

- Daren

Noté 5 sur 5 étoiles

Very good produce and prompt delivery

Very good produce and prompt delivery

15 septembre 2026
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Réponse de HelloFresh Australia

We're so happy to hear that you're pleased with the quality of our ingredients and the speed of our delivery service! Your positive feedback truly makes our day.

- Daren

Noté 5 sur 5 étoiles

Great and fresh

Great and fresh, loving the meals!

20 septembre 2026
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Réponse de HelloFresh Australia

We're so happy to hear you're enjoying the delicious and fresh meals! Your positive feedback means a lot to us.

- Daren

Noté 5 sur 5 étoiles

Yummy meals

18 septembre 2026
Avis spontané
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Réponse de HelloFresh Australia

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Daren 💚

Noté 5 sur 5 étoiles
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Réponse de HelloFresh Australia

We're so happy to hear everything has been good! We truly appreciate your positive feedback and kind words.

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Daren💚

Noté 5 sur 5 étoiles

Eazy to order

Eazy to order. Meals are great and great serves.

8 septembre 2026
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Réponse de HelloFresh Australia

We're so happy to hear that you found the ordering process easy and that you're enjoying our meals! Thank you for your wonderful feedback.

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Daren 💚

Noté 5 sur 5 étoiles

I found the produce and meat of high…

I found the produce and meat of high quality, amazing value the portions are generous. Taste is great and very easy to prepare and cook. I was in a rut trying to organise meals, coming up with new ideas and now I don't have to worry every meal is ready to go. Stress free cooking!

12 septembre 2026
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Réponse de HelloFresh Australia

We're so happy to hear that our produce and meat quality, generous portions, and delicious taste have made meal preparation stress-free for you! It's wonderful to know we've helped you get out of a meal-planning rut.

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Daren 💚

Noté 4 sur 5 étoiles

Food is beautiful and easy to follow…

Food is beautiful and easy to follow recipes

22 septembre 2026
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Réponse de HelloFresh Australia

We're so happy to hear you're enjoying our delicious food and finding our recipes easy to follow! Thank you for your positive feedback.

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Daren 💚

Noté 4 sur 5 étoiles

Easy and varied meals

The meals are easy to prepare and very tasty. We have never had so much variety before as we only get what we need, so less wastage. Thoroughly enjoy the whole experience?

22 septembre 2026
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Réponse de HelloFresh Australia

We're thrilled you're enjoying how easy our meals are to prepare and how delicious they are! It's wonderful to know that you appreciate the variety and the reduction in food waste. We're so glad you're having such a positive experience, Judi!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Ricka 💚

Noté 2 sur 5 étoiles

The recipes are fine enough but it is…

The recipes are fine enough but it is too expensive for me. There's loads of plastic and other packaging to throw out or recycle (which is actually throwing out too). Every recipe includes a tablespoon of brown sugar. I don't add this. Many of the packets of sauces don't have the ingredients listed.

12 septembre 2026
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Réponse de HelloFresh Australia

Hi Eleesa,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Noté 4 sur 5 étoiles

Everything is straightforward

Everything is straightforward, easy to follow, organised. You know what you are getting and it suits its purpose well

14 juillet 2026
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Réponse de HelloFresh Australia

We're so glad to hear that you find everything straightforward and well-organized. It's wonderful to know that our service meets your expectations and suits your needs perfectly!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Ricka 💚

Noté 5 sur 5 étoiles

Hello Fresh delivers on its promise to…

Hello Fresh delivers on its promise to be fresh and delicious. The selection is great; across taste styles and nationalities. The combinations suggested are delicious and the range is extensive. It is good value for money, especially when catering for families. Many kid friendly options to add. Love it!

22 septembre 2026
Avis spontané
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Réponse de HelloFresh Australia

We're so thrilled to hear that you're enjoying the freshness and deliciousness of our meals, Neekeh! It's wonderful to know that you appreciate the variety of our selections and the extensive range of combinations. We're especially happy that you find our service to be good value for families and that you're enjoying our kid-friendly options. Thank you for your fantastic feedback!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Ricka 💚

Noté 5 sur 5 étoiles

It helps with not worrying about what…

It helps with not worrying about what I’m having for dinner
It’s tasty.

25 août 2026
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Réponse de HelloFresh Australia

We're so happy to hear that our meals are taking the stress out of dinner planning for you! It's wonderful to know you find them tasty, Karen.

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Ricka 💚

Noté 4 sur 5 étoiles

Delivery service is a bit hit and miss

Delivery service is a bit hit and miss. Food quality is good so far.

4 septembre 2026
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Réponse de HelloFresh Australia

We're happy to hear you're enjoying our food quality, Alan! We are always working to improve our delivery service.

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Ricka 💚

Noté 5 sur 5 étoiles

Feeling great

Absolutely love the simplicity of cooking with Hello Fresh. So healthy not feeling bloated after these meals. Love it!

30 août 2026
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Réponse de HelloFresh Australia

We're so happy to hear you're enjoying the simplicity of cooking with us and feeling great after your meals! Thanks for the five stars! ⭐

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Ricka 💚

Noté 4 sur 5 étoiles

Only received 1 delivery so far

Only received 1 delivery so far - 4 nights worth of meals at this stage and only tried 3. next one due tonight. Plenty of food/ingredients supplied. Thanks

8 septembre 2026
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Réponse de HelloFresh Australia

We are so glad to hear that you are enjoying the meals and that the ingredients supplied are plentiful! We appreciate your positive feedback and look forward to you trying the next one tonight.

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Ricka 💚

Noté 5 sur 5 étoiles

My new boyfriend and I were struggling…

My new boyfriend and I were struggling to find meals and cooking styles that we both agreed on and hello fresh has been a revelation that has us loving cooking together and enjoying shared meals

8 septembre 2026
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Réponse de HelloFresh Australia

We're so happy to hear that our service has brought you and your boyfriend closer in the kitchen! It's wonderful to know that we've helped you both discover a shared love for cooking and enjoying meals together. Thank you for sharing your positive experience with us, Bettina!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Ricka 💚

Noté 5 sur 5 étoiles

Great Meals & Variety – Just Wish the Premium Recipes Were Included

I’ve been using HelloFresh for a while now and I’m really happy with it. The meals are consistently high quality, fresh, and taste great. The variety is excellent — there’s always something new to try, and the recipes are well thought-out and easy to follow. Portions are generous too, and I don’t mind paying a bit extra when I want more servings.My only real complaint is that some of the better or more interesting recipes come with an extra charge on top. I pay a membership and feel like all the recipes should be available to me without those additional fees. Apart from that, the overall price is a little on the expensive side, but the quality and convenience make it worthwhile for me.Would definitely recommend if you’re looking for tasty, varied meals delivered to your door.

1 septembre 2026
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Réponse de HelloFresh Australia

We're so happy to hear you're enjoying the quality, freshness, and variety of our meals! It's wonderful to know our recipes are easy to follow and that the generous portions are appreciated. We understand your feedback regarding the additional charges for some premium recipes and the overall pricing. We are always working to balance offering exciting new options with our subscription model. Your insights are truly valuable as we continuously strive to improve our service for all our members. Thank you for your kind recommendation, Steven!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Ricka 💚

Noté 4 sur 5 étoiles

Mostly delicious meals

Mostly delicious meals
Really convenient having box of food delivered to my front door
Food is very fresh
Recipes are simple to follow

12 septembre 2026
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Réponse de HelloFresh Australia

We're thrilled to hear you're enjoying the convenience of our deliveries and the freshness of the food! It's wonderful that our recipes are simple to follow for delicious meals, Gill.

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Ricka 💚

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