HelloFresh Australia Avis 

19 366
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Some great varieties so far. Meals are typically nice and flavour full, though not necessarily filling for two people. Quality of meat was good, some vegetables like tomato's or cucumber were squashed... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Supposed to get 2 capsicum for a meal got one supposed to get green beans for a meal got a zucchini🙄 no attention to detail I thought I would give them another try as when I used them previously t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We love the fresh quality recipes with variety so everyone in the house is happy as we have a few fussy eaters. It’s always easy to follow instructions, value for money and delicious.

Noté 5 sur 5 étoiles

The recipe choices are endless, the convenience; takes the stress out of having to go to the supermarket and having it delivered to your door packaged ready to cook. And the price is reasonable for g... Voir plus

À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. aussi dans
  3. Fournisseur de produits alimentaires

Écrit par l'entreprise

Whether you're cooking for two or feeding a whole hungry horde, HelloFresh has the right meal plan for you! Choose from classic, vegetarian or family-friendly recipes, then select how many meals you need and for how many people. With meal planning and grocery shopping out of the way, you're left with the fun part of cooking! Learn new skills as you take on cuisines from all over the world. Say goodbye to the stress of deciding what's for dinner and hello to healthy variety! Our flexible subscription plans mean you can pause or cancel deliveries before our order cut-off deadline each week. And our friendly customer care team are here to help with any questions or feedback you have. Thanks for choosing HelloFresh!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

19 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,1

Tous les avis

(19 366)

970 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Convenient Meals delivered to your door

We have been receiving deliveries for tge last 6 months. I love that everything comes in the bag ready to go and the recipes are easy to follow so even my kids can help get the meals ready. It also saves having to think about what to cook each week

21 août 2026
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Réponse de HelloFresh Australia

We are so happy to hear you're enjoying the convenience of our deliveries and that our easy-to-follow recipes make mealtime a fun family activity. We appreciate you sharing how much time and thought our service saves you each week!

- Daren

Noté 5 sur 5 étoiles

HelloFresh is Fantastic

HelloFresh is Fantastic! I would recommend to everyone.
It makes meal time so easy and the meals have all been really delicious.

26 août 2026
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Réponse de HelloFresh Australia

We're so thrilled to hear that HelloFresh has made mealtime easy and delicious for you! It's wonderful to know you'd recommend us to everyone. Thank you for your fantastic feedback!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Ricka 💚

Noté 5 sur 5 étoiles

Good service and variety of meal choices.

Delivery is always when advised and communication on the delivery is good. There is a wide choice of meals available to select from. We order for two people and the quantity is always sufficient. The quality of the products including the various meats provided is high.

26 août 2026
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Réponse de HelloFresh Australia

We're so happy to hear that our delivery service and communication meet your expectations! We're also delighted that you appreciate the variety of meals and the generous portion sizes for two. It's wonderful to know that the quality of our ingredients, especially the meats, is consistently high. Thank you for your kind words!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬

Happy cooking! 😊

- Ricka 💚

Noté 5 sur 5 étoiles

Convenient

Convenient
Tasty
Different ideas

14 janvier 2026
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Réponse de HelloFresh Australia

We're so happy to hear you found our offerings convenient, tasty, and innovative! We appreciate your wonderful feedback.

Noté 4 sur 5 étoiles

Got me back into cooking again.

Got me back into cooking again.

14 juillet 2026
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Réponse de HelloFresh Australia

We're so happy to hear that we've helped rekindle your love for cooking! That's wonderful to know. Thank you for sharing your positive experience with us!

Noté 5 sur 5 étoiles

Tasty and convenient

Tasty, delicious meals and the added bonus of meal kits individually bagged.

30 avril 2026
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Réponse de HelloFresh Australia

We're so happy to hear you're enjoying our delicious meals and the convenience of our individually bagged meal kits! Thank you for your wonderful feedback.

Noté 5 sur 5 étoiles

always fresh delivery always on time…

always fresh delivery always on time great value for money

31 mars 2026
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Réponse de HelloFresh Australia

We're so glad to hear you consistently receive fresh deliveries on time and find our value great! Thank you for your wonderful feedback.

Noté 5 sur 5 étoiles

I didn't have to think

I didn't have to think to make an interesting meal. All the ingredients were in the correct portions

25 août 2026
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Réponse de HelloFresh Australia

We're so glad to hear that our perfectly portioned ingredients made preparing an interesting meal effortless for you! It's wonderful to know you had such a positive cooking experience.

Noté 5 sur 5 étoiles

I love hello fresh for my small family

I love hello fresh for my small family. I find getting the meals in the pre portioned sizes means I waste less food as there is only 2 of us. I also love the range of meals, and find I cook things I would never have normally cooked, bringing lots of variety to the dinner table.

21 avril 2026
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Réponse de HelloFresh Australia

We are so thrilled to hear that HelloFresh is a perfect fit for your small family! It's wonderful to know that our pre-portioned meals help reduce food waste and bring exciting variety to your dinner table.

Noté 5 sur 5 étoiles

A short term solution ended up becoming ongoing because it’s brilliant!

I would highly recommend HelloFresh. We decided to sign up when I was about to have my second baby, so my husband could cook meals I had chosen without worrying what to cook me or how to cook it. A year later we are still signed up. As a mother, decision fatigue is wild so I love that the choice is made for me. I’m vegetarian so there’s often only a few meals to choose from but that’s okay. However I would love if there was a feature where I could choose past favourite meals as some meals don’t come back around very often and I miss them. I also really enjoy that there’s very little food waste as we are given only the ingredients needed for each meal. I’ve told all my family and friends how great it is, I would recommend!

7 juillet 2026
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Réponse de HelloFresh Australia

We are so happy to hear that HelloFresh has been such a wonderful support for your family, especially during such a significant time with the arrival of your second baby. It's truly rewarding to know that we can help alleviate the burden of decision fatigue for busy mothers like you. We appreciate your understanding regarding the vegetarian meal options and are always working to expand our offerings. Your suggestion about a feature to reorder past favorite meals is excellent, and we will certainly pass this valuable feedback along to our team for consideration. We are also delighted that you appreciate our efforts in minimizing food waste. Thank you for recommending us to your friends and family; it means a great deal to us!

Noté 1 sur 5 étoiles

Be very careful with the payments they…

Be very careful with the payments they take out . They have said one of my payments was over due I paid it manually in the app with proof of payment but it still has not updated . They don't reply to emails and try to forward it on to debt collector. They don't reply to online chat and they use a bot or ignore your requests

15 août 2026
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Réponse de HelloFresh Australia

Hi Eleshia,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Noté 5 sur 5 étoiles

Edited:Pros and Cons

Edited: thank you for this. It would be appreciated if like all other deliveries I have it could be placed behind the pillar out of votes from the road and elements. It is east then to open the flyscreen and drag it in. Everyone’s screens open out soo a a little more thought on placements by all drivers would make it more appreciated.

CON: why do the deliverers put the box right at the front door? Why can’tI specify a special place, like to the right of the door. Makes it very difficult to drag the box inside when on crutches. What a ridiculous place to put a box!
PRO: love the new bags and keeps everything much better. Would love to see the reduced plastic packaging for the salad and pre prepared veggies.
Loving the fact that not everything has sweet potato, and are definitely more size appropriate. Loving the meals all over again

24 mars 2026
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Réponse de HelloFresh Australia

We're truly glad to hear you're loving the meals and the new bags! We appreciate your feedback regarding the plastic packaging for salads and pre-prepared veggies; we are always looking for ways to improve. We're very sorry to learn about the difficulty you experienced with the delivery placement, especially while on crutches. We understand how frustrating this must have been and we will share your comments with our delivery team to explore options for more convenient placement in the future.

Noté 5 sur 5 étoiles

Every week we discover new flavour…

Every week we discover new flavour combinations. Our meals are nutritious and so easy to prepare. Delivery is always reliable.

28 juillet 2026
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Réponse de HelloFresh Australia

We're thrilled to hear you're enjoying discovering new flavor combinations and finding our meals nutritious and easy to prepare! We're also glad our reliable delivery service is meeting your expectations. Thank you for your wonderful feedback!

Noté 5 sur 5 étoiles

Great menu choices

Great menu choices, no waste, well packaged. A great experience all round!

15 avril 2026
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Réponse de HelloFresh Australia

Thank you for the five stars! We're so happy to hear you're enjoying the wide variety of choices and that our packaging and portions are working well for you.

Noté 5 sur 5 étoiles

Staying Healthy while becoming Kitchen…

Staying Healthy while becoming Kitchen Savvy
'Hello Fresh' is a fantastic way to ensure you eat really well with a minimum of fuss and bother. For those of us who are older and live alone, it can literally be a life saver. There is an excellent range of recipes to choose from and the ingredients are consistently of high quality. You can decide how many meals you'd like a week or a fortnight and it's all delivered to your door.
25/8/2026

9 décembre 2025
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Réponse de HelloFresh Australia

We are so delighted to hear that you find our service to be a fantastic way to enjoy delicious and healthy meals with ease. It's wonderful to know that our range of recipes and high-quality ingredients are making a positive difference for you.

Noté 1 sur 5 étoiles

SCAM n lies

wrote a review last week and like many other reviews I see a response that they will be in touch to discuss.. lies! noone has contacted me. first meal was worth $6.53 had i bought the ingredients at Coles. 2nd meal is supposed to be lamb with salsa Verde, last I checked salsa Verde is NOT coriander lemon juice n olive oil. all meals absolutely no flavours, lamb, coleslaw with olive oil n lemon juice (on coleslaw?!?) and some concoction passed off as salsa Verde. absolute rip off and tasteless boring meals

25 août 2026
Avis spontané
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Réponse de HelloFresh Australia

Hi Donna,

Thank you for sharing your concerns in your recent review. We appreciate your feedback and the opportunity to resolve it.
I would be more than happy to personally investigate this matter for you and ensure a proper resolution. To proceed, I have requested contact information.

I hope we can turn this around and give you the true HelloFresh experience.

Ricka
Customer Resolution Specialist
HelloFresh

Noté 4 sur 5 étoiles

Big help in the kitchen

Great recipes to choose from there all good size serving and fresh ingredients the card r easy to read off makes life easier at dinner time

25 août 2026
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Réponse de HelloFresh Australia

We're so happy to hear that our recipes are making dinner time easier for you! It's wonderful to know you're enjoying the good serving sizes and fresh ingredients.

Noté 5 sur 5 étoiles

Takes the hassle out of dinners

So convenient. Really great option when you don't want waste product and takes the hassle out of thinking of what to cook next or even go shopping. Always good meals to choose from and great sign up deals.

15 août 2026
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Réponse de HelloFresh Australia

We're so glad to hear that our service makes meal planning and shopping easier for you! It's wonderful that you're enjoying the variety of meals and our sign-up deals.

Noté 5 sur 5 étoiles

Have been using HelloFresh for a few…

Have been using HelloFresh for a few years now and still enjoy the variety and think it's good value for money.

30 décembre 2025
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Réponse de HelloFresh Australia

We're so happy to hear you've been enjoying the variety and value of our meals for several years! Thank you for your wonderful feedback.

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