So we were looking for a place to deposit our Tennis Club funds, where they would get a better rate than that offered by our bank, who was offering next to nothing. Application was much easier than ex... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very easy to open my Instant Access account.Had a little difficulty funding it initially only because I expected it to be a similar process to Ford Money and RCI Bank. Basically you send the funds to... Voir plus
L'entreprise a répondu
HTB has been understanding and accommodating when we had issues dealing with our nominated bank.It was a normal human interaction as opposed a cold approach of NatWest bank.So many thanks to HTB,
L'entreprise a répondu
The initial opening process was very good, quick and easy. It was very annoying that we were asked for accounts, minutes of meeting and listening of committed members after a few days. This delayed th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions. Our dedicated bridging finance, development finance, specialist mortgages and wholesale finance teams ensure that businesses receive the outstanding service, lasting relationships, integrity and expertise they need to prosper. We also provide savings accounts to individuals and businesses and since we lend to SMEs, our savers can be sure their money will help boost the British economy. The bank is authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority.
Coordonnées de contact
80 Fenchurch Street, EC3M 4BY, London, Royaume-Uni
- htb.co.uk
4,3
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de Hampshire Trust Bank (HTB)
Hi Ellen, thank you for taking the time to leave feedback.
We're pleased that that you found the application process easy and you're happy with the product.
Hampshire Trust Bank
I found getting in contact by phone…
I found getting in contact by phone very difficult- long waits of an hour and then only to get cut off and have to repeat again. On finally speaking to someone they weren't really interested and quite sloppy in their approach. Then found the account was still locked meaning needing to call again. Also, you keep needing to call them as they lower their interest rates and when they put them back up they don't let you know- meaning you stay on a low rate unless you continually check and call them up (and struggle to get through) Overall, not a great experience.
6 juillet 2026
Avis spontané
Réponse de Hampshire Trust Bank (HTB)
Hi Matt, thank you for taking the time to leave feedback.
We're sorry to hear that you're unhappy with your experience so far.
We're always keen to improve and value your feedback which has now been passed onto the relevant team.
Hampshire Trust Bank
Speed of processing our application.
1 juin 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Jacky, thank you for taking the time to leave feedback.
We're pleased that you found the application process quick.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you're happy with the service received.
Hampshire Trust Bank
Easy to open and set up online account
19 juin 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
It was easy enough to set up the…
It was easy enough to set up the account, the actual account meets our needs at the moment
17 juin 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the application process easy and you're happy with the product.
Hampshire Trust Bank
Excellent bank!
Excellent bank! Speedy setup of a business savings account, exactly what we'd expect as a small business. HTB were far more efficient and faster than the high street competitors, where the identity verification process and hand-signature process can go on for weeks, and take up unnecessary admin time for a small business
22 juin 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the application process easy and it suits the needs of your business.
Hampshire Trust Bank
Process to open account simple &…
Process to open account simple & straight forward.
Thank you.
1 juin 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the application process straightforward.
Hampshire Trust Bank
Nice and easy to get myself organised
Nice and easy to get myself organised, easily navigated site.
28 mai 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Mark, thank you for taking the time to leave feedback.
We're pleased that you found the application process and the website easy to navigate.
Hampshire Trust Bank
Efficient and prompt service
Efficient and prompt service. Easy to open, and add to existing account
22 juin 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Barbara, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy and you're happy with the service.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that everything has worked well so far.
Hampshire Trust Bank
Trying to open an easy access…
I am trying to open an easy access savings a/c. Firstly, after completing all the application requirements and setting up the id and password, when I used it and it didn't work, I was told I had to do another id number. This I did but although I've tried 4 or 5 times, can't find any "pay-in" buttons. I have sent secure messages (2) but so far no reply or help. The contacts I have managed to get so far have been good and helpful. HTB have been helpful to me and it's all sorted and the investment completed. I still think that the application form is not clear for folk like me who haven't been brought up with the internet. For instance, on the NS&I forms there are "transfer", "withdraw" and "pay-in" buttons, which is easy to follow .
22 juin 2026
Avis spontané
Réponse de Hampshire Trust Bank (HTB)
Hi Graeme, thank you for taking the time to leave feedback.
We're sorry that the login process wasn't straightforward for you, we have passed this onto the relevant team.
Please kindly call us and one of our agents would be more than happy to help.
Hampshire Trust Bank
Very good service
The opening of the account and rates were good and transfers went smoothly with good communication. The whole procedure felt secure and informative. Pity about the limits on amounts for transfer - but that's not HTB's problem!
15 mai 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the application process straightforward and you're happy with the product and service.
Hampshire Trust Bank
Easy to open the account.
20 mai 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Steve, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
Time and patience spent with many thank'sme being…
Time and patience spent with me being an oap so bit slow on the uptake
2 juin 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you're happy with the service received and will be sure to pass on your comments.
Hampshire Trust Bank
Open the online account was very easy…
Open the online account was very easy and quick to complete.
22 juin 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
Easy to set up and clear messaging from…
Easy to set up and clear messaging from yourselves
1 juin 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Ian, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy and you're happy with the service.
Hampshire Trust Bank
website easy to navigate
22 juin 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Cynthia, thank you for taking the time to leave feedback.
We're pleased that you've found our website easy to navigate.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi Sally, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the application process easy and you're happy with the product.
Hampshire Trust Bank
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