Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had issues with the reach of my WiFi and got help straight away from Jacob and Liam as I rang technical support first and then - after realising that I had bought and old version of eero - customer... Voir plus

Noté 5 sur 5 étoiles

My partner had moved into her new house in Hull and needed to have broadband connection. I phoned Hull Fibres on her behalf as she is dyspraxic and can find calls like this difficult because they ca... Voir plus

Noté 5 sur 5 étoiles

Best internet around in my opinion ! I’m saving £50 a month for the same package I had with previous provider ! Allways quick to answer the phone so your not sat on hold for an hour like Kcom ! T... Voir plus

Noté 4 sur 5 étoiles

Just spoke to Liam b at hull fibre seemed like a very pleasant guy very polite and focused well on his customer services was a pleasure chatting with him he's a credit to the company.

À propos de l'entreprise

  1. Fournisseur d'accès Internet

Écrit par l'entreprise

Hull Fibre is a new ISP based in Hessle, East Riding of Yorkshire. We are providing Gigafast broadband at low prices to residents and businesses in Hull and the surrounding areas.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

312 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(312)

77 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

8 Months review.

had hull fibre since the start of the year, thought i'd give it a few months to be able to give a fair review.

Much cheaper than Kcom
1000/1000 down and up speeds, more than kcom
reliability has been good. hardly any downtime
happy to have moved from kcom after many years with no issues with kcom.

20 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

We changed to a hull Fibre a few months ago and not only have we saved ten pounds a month we are also very satisfied with the service we get from Hull Fibre. No problems with internet and very fast.
Jill Wood
Eastfield Road

19 août 2023
Avis spontané
Noté 4 sur 5 étoiles

Lisa skerrett

Internet Has slowed down not getting the speed we wanted,supposed to get a month free did not get one billed me a month in advanced x

Lisa skerrett, 8 greek street hu3 6de

18 août 2023
Avis spontané
Logo de Hull Fibre

Réponse de Hull Fibre

Good morning Lisa, I have been told that our support team are currently sorting out this issue with you. Also, our customer service team has let me know that you did receive your 1st month free. Your first month free invoice was issued on 15th June which takes you to 15th July. On the 15th July your first payable invoice was then generated. If you have any questions about our process, please contact our customer service team on 01482 574574.

Noté 5 sur 5 étoiles

Absolutely amazing and fast…

Absolutely amazing and fast Internet.wont go anywhere else. So glad Hull have a choice now rather than the prices KCOM were ripping us of

Many thanks Daniel Johnson a valid Hull Fibre customer

19 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Great customer service!

So far my experience with Hull fibre has been nothing but good. We have been customers for roughly 3 months or so now. The customer service is great, they are so fast as well! The internet service hasn't faulted either. There was only once I've called them and the issue turned out to be the router we were using, not related to their equipment/service as we use our own. Cheaper than kcom too!
Laura Wright

19 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing!!

Had me set up super quickly, the speeds are as promised and super lovely service. Honestly so glad to have gone with them!!

31 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Company

Been 6mths slow internet and buffering. Changed to Hull Fibre no issues we just wish we had changed earlier.

18 août 2023
Avis spontané
Noté 4 sur 5 étoiles

Correct move to go with Hull Fibre

Had a few issues at the start of using Hull Fibre.The customer care was always helpfull and the issues did get fixed.I now have fast speeds with no disconnecting on all devices and saving money compared to previous supplier.I have made the correct move to go with Hull Fibre.
David Rowden.

18 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Great Internet provider they always…

Great Internet provider they always keep us updated when there will be maintenance, notify us of impending monthly payments etc. Therenever seems to be a drop in the speed or goes down so we have continuous service. Really good Internet provider, can highly recommend them.

18 août 2023
Avis spontané
Noté 4 sur 5 étoiles

So far, so good!

Quicker speed for less money than our current supplier. Installation was quick and as planned. Customer service responded promptly to sign in query. In summary a good experience so far 👍

14 août 2023
Avis spontané
Noté 5 sur 5 étoiles

5* Service

Customer service is excellent I was having a connection problem (which turned out to be from my Company's end) but the technician was great he ran a few checks from his end which took no time at all and then gave me some great advice on how to get a better connection at my end would definitely recommend Hull Fibre!

18 août 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus