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Noté 1 sur 5 étoiles

Een zeer teleurstellende ervaring met Kenners.nl. Ik heb een nieuwe Instant Pot besteld, maar ontving een verpakking die goor, vettig en door water beschadigd was. Tot mijn verbazing zat er zelfs... Voir plus

Noté 1 sur 5 étoiles

Bought an air fryer and year ago, the draw and separator element need replacing. Problem is, you go to the website for spares and you're told they're having problems with this area. Then tell me they'... Voir plus

Noté 1 sur 5 étoiles

I bought an Instant Pot rice cooker last November and have since stopped using it. The rim of the inner pot is unusually sharp and feels unsafe to handle. The lid also does not close properly u... Voir plus

Noté 2 sur 5 étoiles

Very poor user information. The user manuals on the website don't match our device. You cannot find the user manual using the product code (and the naming convention is not consistent between the si... Voir plus

À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Magasin de matériel de cuisine

Informations provenant de diverses sources externes

Instant Pot is a Canadian brand of kitchen appliances.


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

101 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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(101)

16 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Brilliant!!

This "Air fryer" version is my third Instantpot. All still working I hasten to add, but each an improvement upon the last, with this air fryer version being the best so far. It is so much cheaper to run than our conventional cooker, which these days , unfortunately, is a major consideration. But food cooked in this cooker is amazing, as is the range of food that can be cooked.

A recent problem was handled and solved quickly and efficiently by Harry in Customer Services - he is a hero!! A couple of emails was all it took.
Brilliant. Peace of mind to know that these brilliant cookers are backed up with equally brilliant Customer care.
Would recommend without hesitation.

7 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

Sending this back to Amazon because it…

Sending this back to Amazon because it was impossible wait times to register Insta pot 4 Air Fryer. Cannot be registered on website. Stuiped for a company with product made in China that doesn’t give option for us company choice.

28 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Waste of money

Got instant pot pro with air fryer, however its a pretty crappy and bulky product with no way to clean air fryer lid. Even after 2 uses i can see grease inside air fryer lid and its not dishwasher safe so i am pretty sure after frw months it will be pretty useless.

Waste of money, stay away from it

14 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Sent the wrong item, now really poor customer service

Ordered an air fryer from Instant Pot but they delivered a pressure cooker. It's been over 10 days since my order and I'm still waiting to receive what I ordered. Their customer service appeared to be OK, but they have not fulfilled what they promised and they appear to have stopped replying to my messages. There's no number to call, it's like they've disappeared. Extremely poor.

10 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Very impressed!

Never tried cooking with airfryer before and am very impressed with it! Cooked perfect fries just in a few minutes and with no added oil, amazing!

8 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Wonderful Cooking Gadget

A wonderful addition to my kitchen and very easy to cook almost everything with this Air-fryer! (even a cake). If you are looking for more healthy and fun cooking, this is a good gadget to have at home!

10 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

A must have kitchen gadget!

I am so in love with my Air Fryer. It's changed my life! Love using it to experiment with different foods and love how easy and fast it is to prepare recipes. A must have kitchen gadget!

28 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic addition to my kitchen

Fantastic addition to my kitchen. I was gifted this to test and I love it! So quick & easy to use. I am comparing to my current model and it works better & is easier to clean! Perfect healthier ‘chips’ every time. Highly recommend it.

28 avril 2021
Avis spontané
Noté 4 sur 5 étoiles

Great Air Fryer

I've been using their Air Fryer every day since I received it. It's very useful as it cooks much quicker than a normal oven and it's very easy to clean. I've tried many recipes already and they all worked quite well. I love that I can use much less oil than when I'm baking in the oven or frying. I will definitely keep using it very frequently for a healthier way of cooking.

28 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

I think it's fab!

I've used mine a few times now for various recipes and absolutely love it! I'm a food developer and photographer so using new tech to help elevate my recipes is something I'm always excited by and the Instantpot really exited me. I also love how you can dehydrate as well although I am yet to try this out. So far, I love it and would definitely recommend - especially for ease!

28 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

After several uses my air fryer still…

After several uses my air fryer still emits such a strong odor of hot plastic. I put it in the garage when using it. I like everything about the unit except the taste of burnt plastic on the food.

24 novembre 2020
Avis spontané
Noté 1 sur 5 étoiles

I bought duo evo plus pressure cooker 9…

I bought duo evo plus pressure cooker 9 in 1 for me. It turned out to be defective and their customer service was a nightmare. Not sure why they couldn't just replace it, but they refused. Very disappointed.

22 novembre 2020
Avis spontané
Noté 1 sur 5 étoiles

No attention to the environment

I bought an Instant Pot in December 2019 and last month something happened to the pot and it didn't work anymore. I contacted the service, they were very helpful and sent me a new product. So the problem started because I have another pan (which is not working) and the company did not receive it. I asked the customer service person but Instant Pot is not responsible for the product that stopped working. The suggestion is to put it in the trash. I think that in 2020 it is UNBELIEVABLE that a company behaves like this. Where is your attention for the environment? In addition, you are missing a great point to understand what happened and improve the next products.

17 août 2020
Avis spontané
Noté 1 sur 5 étoiles

bad customer service. Shame great pot…

This does not reflect on the actual pot as it's brilliant. However, the customer care is unhelpful in many ways. I took out a pot for my mum and bought some extra parts. When they arrive the parts did not come with the pot. I was later told that they come separately and that if I did not need them again I can refuse them at the door when royal mail delivers them.

When royal mail delivered them they where a basic padded small little envelope with NO returning address.

The postman said if you do not accept the envelope it will be kept by royal mail because there's no return address.

I was forced upon to receiving the spare parts. Yes I know I ordered them but I am aloud to change my mind. Plus it shouldn't of been so difficult for me to refuse the parcel.

I emailed them and I called them no response.i had to take out a dispute with PayPal to get them to send me a return address. And they stated that they will also reimburse my postal charges.this has as been an inconvenience for me in many ways. I have managed to prepare for postage. I have sent them an email and as per usual I have not heard anything form them. I know this is deliberate as in the beginning the emails flow pretty quick.now they ignore you.

If I can help it I will never purchase directly from them again.not nice people to deal with.i will still get in touch with PayPal as what they have done to force me to take something I no longer wish to keep is crafty and cunning.

28 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

Broke down after 3 months

My instant pot broke down after 3 months. I've been trying to reach their support section and have uploaded several documents the last month but they don't seem to care.
Order: 114-9001341-9769863

24 décembre 2019
Avis spontané

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