Integro Medical Cannabis clinics Avis 

I have been a patient for 2 years, I have had a fairly crap experience. I have had everything from lost parcels which took months to be reimbursed. The response from the so called customer services is pointless as they never ever do what they say they will. The final straw has been being promised calls back, without a call. Been waiting on a script for 5 days, promised twice they would put it through but nothing!!
Unprofessional, uncaring and appears to just be a money grabbing company who don’t care about patient care. Appalling service although I’m not sure anyone else is any better!

Intergro ~ brilliant what can I say, it's what I've been looking for for years. Main problem I have is being unable to get on repeat a strain that works. Armed with knowledge of terpenes and the selection available I'm able to choose a medicine that works, unlike the OTC drugs the GP provides that have kept me numb for decades. Bit of a Comms break down between pharmacy and clinic when reordering a prescription, but once complete providing order is before 16.00hrs delivery signed for by 13.00hrs following day. In short thank you Dr ahsan thank you intergro.

This portal is useless and the office can't even answer phones etc just very unprofessional, more professional on the dodgy streets.

Best Clinic off its Kind In The Country. Been working with Integro team now 2 Years. From start to finish there care and guidances is outstanding.
Dr N Singh is 1st and only doctor too ever understand me and my condition to the very extent he brought me to Tears. 1st class service and even better team balancing it from behind scenes. Well done and big Thanks from us all All your patients here at Integro Yous are a pleaaure ALWAYS. Many Thanks with Kind Regards (Paul Maxwell)

I've been with Integro for over 3 years on their GAP scheme as a veteran. In 3 years I so far haven't had any real complaints. The staff are all friendly and helpful, quick to respond to emails. There can be issues when ordering repeats, in that flowers can go out of stock, which isn't the clinics fault. Patients up and down the country from lots of different clinics are also ordering those same flowers. Integro are a top tier clinic with staff that care.

These peeps have been great. Recently they have purchased an app which was clearly made by an amateur, is full of bugs and doesn't work to access their services. Last time I saw development this amateur was with scriptassist. Being at IT consultant I'm shocked. To make matters worse the staff refuse to help their customers access service in any way other than the app. The app also has a DoS vulnerability.

Great clinic

Highly recommend this company!! James was amazing, keep doing what you are doing smashed it! 💕

Had a call with James on Friday and got a paid link same day. Flower was delivered following Tuesday.

Very fast turn around.

If I could do zero I would happily do zero stars.
Where do I start... Decided to transfer from Curaleaf upon recommendation of a friend's experience with Integro.
At the start everything seemed to move along smoothly.
Get to my summary of care records and I couldn't gain access to the medications side so Integro said they can and will get in touch via email with my GP and request my records, my GP responded at 12:06pm on 26th March sending my summary of care records. 2 months ago almost. Rang and confirmed they had been sent to correct email. Integro then asked me to be sure so I confirmed again. Now my emails are being ignored. I've had zero contact in weeks.
The I decided to ring them as any patient would when being left in the dark.
To be told oh we have a new system so we are getting the patient to do it themselves now.
Yeah no that doesn't work that way when you've had them sat in your inbox in your emails months before you transitioned to this new system so therefore that mistake has to be rectified by the clinic not myself as that isn't my issue or responsibility. The lady on the phone was zero help and rude about this situation. I then asked if I could speak to a manager (seems this company has one telephone handler and one fkn manager) to which I was told no she will call you back(like sh*t that'll happen eh)
So for over 2 and a half months Integro have left me in the dark not knowing what's going on and without medication.
Probably the worst clinic I could have chosen and I regret listening to my friend currently I won't lie. Because now I've got to go without for upto another month while I change clinic yet again.
So round of applause for the amazing work by Integro here! Absolute brilliant.

With Integro, you check with staff on availability of a particular medication, they confirm its available but then the pharmacy say the product is out of stock, despite my order being taken. You then have to start the process again and hope what you pick based on the staffs advice is available. Very time consuming. A system should be put in place where the clinic and pharmacy are working off the same information.

Emailed the office for a repeat prescription but also a 6month review was probably due. Office staff advised me promptly and arranged a video consultation with James.
Once again a very positive experience from this very professional clinic.
I certainly wouldn't be enjoying my retirement feeling as well as I do without them.

I really wish I'd used this service a long time ago, I can't be more pleased with how things have gone and I'd recommend anyone struggling with their health to give these a go.

Always excellent Doctors. They know exactly what they're talking about and do their jobs with empathy and understanding. Highly recommended.

James was absolutely fantastic - he instantly eased any anxiety during the consultation with clear and concise communication and was happy to answer any questions I had whilst we organised the best avenues for treatment. Big shout out to Sheryl and Anish who were quick to process my information as well on the run up to my consultation!

Very professional experience. I'm very excited to start my journey with medicinal cannabis. Thankyou very much!

All straight forward an professional from start 2 Finnish.....

Normal people who want to do good in the world with real knowledge.

As a Pilates instructor and Back4Good coach as well as a long time cannabis user (for over 50 years), I first came across Integro through the online seminars on i.a. Back Pain and Fibromyalgia .. I also attended a public awareness-raising event in Brixton recently shared with other MC clinics. That event was when I signed up to Integro.
Integro has shown itself to be a serious and responsible organisation in this field.

All good so far. Pretty simple and straightforward. My only problem is I can never pay with the link that is sent and I need to pay with my card over the phone, but apart from that, 5 out of 5. Thank you 👍🙏

I have been with Integro on the GAP scheme with them since November.
Prompt, Accomodating, Professional.

At a very difficult time in my life, I have enjoyed a seamless and stress free service.

I cannot recommend them and their partner pharmacy enough