Beckie Hardisty is a credit to Lemonaid Motor Legal. She was so helpful and dealt with my claim efficiently and without fuss. After taking details of my claim she transferred me to Autoglass and they... Voir plus
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I found the initial call handler, Lizzie Hewitt, to very polite, friendly and a pleasure to deal with. As well as being sympathetic she was very helpful. Unfortunately the transfer to Highway Insu... Voir plus
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Chloe, helpful, patient and thorough. My only criticism the inevitable phone delay before getting through! I thought afterwards that it would be helpful to have a message whilst waiting to connec... Voir plus
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Kerryanne has just taken details of an accident. She was very helpful in taking me through the process and her manner takes the stress out of an upsetting situation.
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À propos de l'entreprise
À propos de Lemonaid Motor Legal Ltd
Écrit par l'entreprise
Our Mission
We believe in directly energising and impacting an insurer partner proposition to their policyholders through driving a forward-thinking end-to-end motor claims solution. That’s why we trust in harnessing market-leading technologies and applying a human approach to continuously develop and deliver seamless, best-in-class service to drive results, retention, and renewals for our business partners.
Écrit par l'entreprise
- We are committed to delivering the 5* service we believe our clients deserve.
- We understand that being involved in a road traffic accident can be stressful and overwhelming. Our dedicated staff are here to monitor and manage your claim, efficiently and effectively so you don't have to.
Coordonnées de contact
Unit A06 Magna 34 Business Park, S60 1FG, Rotherham, Royaume-Uni
- 02038790727
- info@lemonaid.legal
- lemonaid.legal
Seamless end to end claims management.
4,8
Excellent
1 k avis
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Lizzie Hewitt at Lemonaid Legal
Lizzie Hewitt was honestly an amazing help, literally got everything done over the phone so quickly and was very professional.
8 juillet 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Anonymous,
Thank you so much for this lovely review of Lizzie.
We are so happy to see that she was able to provide you with the excellent service we pride ourselves on.
Many Thanks,
Lemonaid Motor Legal Ltd.
The staff I had dealings with were…
The staff I had dealings with were absolutely marvellous. They were all calm, professional and knowledgeable. Their language was accessible and easy to understand without being patronising. They constantly checked I understood and helped me every step of the way. They were so efficient that the claim was settled in a week. Talking to my friends they were amazed how quickly and efficiently the claim had been resolved and the money was in my account. I can’t thank all involved with my claim enough..without doubt I would thoroughly recommend this company.
26 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Daphne,
Thank you so much for taking the time to leave such a wonderful review.
We're delighted to hear that our team made the claims process clear, straightforward and stress-free for you.
Providing professional, supportive service while keeping our customers informed every step of the way is exactly what we strive for, so it's fantastic to know your claim was resolved so quickly and efficiently.
Your recommendation means a great deal to us, and we'll be sure to share your kind feedback with everyone involved in your claim. Thank you again for choosing Lemonaid Motor Legal, and we wish you all the very best.
Lemonaid Motor Legal Ltd.
Molly was very polite and informed and…
Molly was very polite and informed and explained the procedure to me in a professional manner she's a credit to your company.!
Regards. Mr Aylward
3 juillet 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Mr Aylward,
Thank you for leaving such a lovely review for Mollie.
We understand that making a claim can be daunting and we are so happy to see that Mollie was able to provide you with the 5* service we pride ourselves on.
Many Thanks,
Lemonaid Motor Legal Ltd.
Great experience with Lemonaid
Great experience with Lemonaid, my claim is going through smoothly and Mollie the agent handing the claim was excellent, highly recommend.
2 juillet 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Stuart,
Thank you so much for this lovely review of Mollie.
We are so happy to see that she was able to provide you with the excellent service we pride ourselves on.
Many Thanks,
Lemonaid Motor Legal Ltd.
Kerryanne was very friendly and helpful…
Kerryanne was very friendly and helpful considering I had no idea what I was doing! This is not a bot or a paid for review either, written by an actual person who does not phoning companies but Kerryanne
1 juillet 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Mr Barnes,
Thank you so much for leaving such lovely feedback for Kerryanne.
We are so glad to see she was able to provide you with the 5 star service we pride ourselves on. We know making a claim can often be daunting and stressful and we are so happy that you felt in good hands with Kerryanne.
Many Thanks
Lemonaid Motor Legal Ltd.
Chloe Carr was very professional and…
Chloe Carr was very professional and understanding when it came to my claim. The process was smooth from start to finish.
1 juillet 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Najeeb,
Thank you for leaving us such a lovely review.
Your feedback has been shared with the whole team and we are so pleased to see Chloe was able to make the process easy and straightforward for you.
Many Thanks,
Lemonaid Motor Legal Ltd.
Kerryanne was very friendly and…
Kerryanne was very friendly and attentive. Easy to talk to and helpful. Thankyou
29 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Lauren,
We really appreciate you taking the time to leave us such great feedback for Kerryanne. We are so happy to see that we have been able to make your claim experience easy and straightforward.
Many Thanks,
Lemonaid Motor Legal Ltd.
Hello thank you so much for your help…
Hello thank you so much for your help Kerryanne. Everything was profesional and straight to the point. Once again I appreciate your help. Thank you
29 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Lucian,
Thank you so much for leaving such a lovely review for Kerryanne.
We are so glad to see that she has been able to provide the 5* star service we pride ourselves on from the get go.
Many Thanks,
Lemonaid Motor Legal Ltd.
Fantastic customer service and support…
Fantastic customer service and support from Cienna the call handler.
She explained everything professionally and talked me through every step of the claim.
She is a credit to the company.
29 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Mrs Mcguire,
Thank you so much for leaving such a lovely review for Cienna.
She is new to the business and this is her very first review so this has been shared with everyone at Lemonaid Motor Legal Ltd. We are so glad to see that she has been able to provide the 5* star service we pride ourselves on from the get go.
Many Thanks,
Lemonaid Motor Legal Ltd.
easy to deal with
dealt with kerry on the phone this morning in relation to a incident with one of my trucks .very professional and explained everything that i needed to no..5 stars
29 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Dave,
Thank you so much for this lovely review of Kerry.
We are so happy to see that she was able to provide you with the excellent service we pride ourselves on.
Many Thanks,
Lemonaid Motor Legal Ltd.
Molly was most helpful couldn’t ask for…
Molly was most helpful couldn’t ask for more from her brilliant
29 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Simon,
Thank you for leaving such a lovely review for Mollie.
We understand that making a claim can be daunting and time consuming and we have worked hard to making the process as quick and seamless as we can. So we are delighted to see that this has been your experience.
Many Thanks,
Lemonaid Motor Legal Ltd.
Having had a non fault accident with my…
Having had a non fault accident with my student learner driver, Kerry made the whole experience so less stressful at this time, guiding me through the process very professionally and giving empathy and great attitude.
once again thanks to you Kerry.
26 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Stephen
Thank you for sharing your experience with us, Kerry will be so happy to hear she provided fantastic service and managed your claim professionally and efficiently!
Many Thanks,
Lemonaid Motor Legal Ltd.
Lizzie was very helpful and patient…
Lizzie was very helpful and patient whilst we were filling out all the details of my accident .thank you Lizzie
26 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Mrs P J,
Thank you so much for leaving this glowing review of Lizzie's service.
We know nobody ever wants to be in a position to have to make a claim but we are so glad to see Lizzie was able to make the claims process a good one for you.
Many Thanks,
Lemonaid Motor Legal Ltd.
It was nice talking with Kerry this…
It was nice talking with Kerry this morning . She’s so patient and experienced with customer communication and I wish her so well with her roles ahead
25 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Customer,
Thank you so much for your lovely review. We're pleased to hear you enjoyed speaking with Kerry and that her patience, experience, and friendly approach made such a positive impression. We'll be sure to pass your kind words on to her.
Lemonaid Motor Legal Ltd.
My experience was 5* very helpful and…
My experience was 5* very helpful and really polite
24 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Donna,
Thank you so much for leaving us such great feedback. We are delighted to hear the team provided you with the 5* service you deserve!
Many Thanks
Lemonaid Motor Legal Ltd.
Excellent service and extremely…
Excellent service and extremely helpful staff. You are guided through each step, and onto.the next stage. All very professional. The process was very quick.,and you are kept informed throughout. Would definitely recommend this company.
22 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Donald,
Thank you for this lovely review! We're delighted to hear that you found our team helpful and the process professional, quick, and easy to follow. Keeping our clients informed every step of the way is something we pride ourselves on, so it's great to know this made a positive difference to your experience.
Lemonaid Motor Legal Ltd.
Lizzie was very patient and methodical
22 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Mr Stapley,
Thank you for leaving us such a lovely review.
We have shared this with Lizzie and her team.
Many Thanks,
Lemonaid Motor Legal Ltd.
great customer service
great customer service, sorted with out any bother..... fast too. Thank you ...........
19 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi rmncontracts
Thank you so much for leaving us such great feedback. We are delighted to see we were able to make the claims progress quick and easy for you.
Many Thanks
Lemonaid Motor Legal Ltd.
Great customer service
Great customer service, Lizzie gave me the time I needed to get all of the information she needed together. Very patient and understanding. Thanks for your help!
18 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Kelly
We really appreciate you taking the time to leave us such great feedback for Lizzie. We are so happy to see that we have been able to provide you with quick assistance and have been able to explain the next steps patiently for you and made you feel understood.
Many Thanks,
Lemonaid Motor Legal Ltd.
Motorbike accident
Recently got into an accident on my motorcycle. When I called up Jordan was really helpful and made the process of getting the claim started stress free. Absolutely amazing customer service! Thank you
13 juin 2026
Avis spontané
Réponse de Lemonaid Motor Legal Ltd
Hi Dan
Thank you for taking the time to share this lovely feedback for Jordan, he will be thrilled he was able to support you through reporting the accident to us.
Lemonaid Motor Legal Ltd.
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