Very unhappy, the support for an 82 year old blind lady is appalling. The system doesn’t work correctly and it’s over priced. When you think you have cancelled your subscription turns out 8 months lat... Voir plus
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Lisez les avis des autres
I rang Life Connect to arrange an upgrade to my mother-in-law’s equipment. I spoke to Prince, who dealt with my request so efficiently. Not only was he knowledgeable, reassuring and helpful, he was al... Voir plus
My 92 y.o. father has had this service over seven years with cost gradually increasing but at very short notice he was advised the next quarter payment will increase by more than 30% to over £90. Cust... Voir plus
Fast, efficient service and very helpful. When we have had to use the emergency service all call handlers have responded in a caring, professional manner. We are very grateful to Andy and everyone a... Voir plus
À propos de l'entreprise
- Service d'aide médicale d'urgence
- aussi dans
- Aide à domicile
- Borne d'appel d'urgence
- Fournisseur d'équipement de mobilité
- Fournisseur d'équpement médical
- Urgences
Écrit par l'entreprise
LifeConnect24 is a national telecare provider supporting our customers to maintain their independence by enabling them to stay safe at home and on the go. A personal alarm from LifeConnect24 provides 24-hour support at the press of a button, giving our customers and their families reassurance that help is at hand should they need it.
Coordonnées de contact
42 Barnard Rd,Bowthorpe Employment Area, NR5 9JB, Norwich, Royaume-Uni
- 0800 999 0400
- info@lifeconnect24.co.uk
- lifeconnect24.co.uk
3,7
Moyen
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 24 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Absolutely abysmal customer service
Absolutely abysmal customer service. Contacted and told we would receive a free upgrade. Called up as nothing received was told no notes to say this. Told it would cost another 200£ odd on top. Said no im not paying this. Then we were contacted to say the battery in my mums pendant is flat and they need to send a replacement. This was last year. With lots of things going on I didnt follow up until I got an email today saying to switch over...... well I called up no notes on the account again. This company are useless. So basically if she had a fall her alarm wouldnt have worked. Absolute joke of a company. Boycott as they only want your money.
23 février 2026
Avis spontané
it is very reassuring to know there is…
it is very reassuring to know there is help at the press of a button if i need it
19 février 2026
It does not connect and have been 50…
It does not connect and have been 50 mins trying to get thro for help
21 février 2026
Superb delivery and customer care
Superb delivery and customer care. Thank you to the team
19 février 2026
Reassurance
Was reassuring to know someone would be available to get help when I fell.
9 février 2026
Excellent service
16 février 2026
Phoned with a problem with the box…
Phoned with a problem with the box (flashing light, not calling when pressed) the lovely lady helped to reset the box and fix the problem. All done and tested very quickly and with reassurance that it was all working again. Many thanks
19 février 2026
Avis spontané
Excellent service
16 février 2026
Terrible customer service
Terrible customer service. On hold for 45 minutes in the same annoying loop. After 45 minutes still being told another ten minutes wait Gave up.
18 février 2026
Avis spontané
Great service peace of mind
16 février 2026
No charge for new wrist band alarm.
16 février 2026
Help setting up new pendant
I received my new pendant not knowing the battery on my old one was running low and had help setting it up.
18 février 2026
A slick replacement of my fall alarm.
I didn’t actually buy anything, you sent me a new fall alarm as you said the battery was failing. I wasn’t sure what was happening as I was advised my purchase from Careline 365 had been dispatched. However everything operated smoothly. When I linked the alarm to my box it was straightforward and then when I called to test the alarm the people I spoke to were very helpful and caring.
17 février 2026
Lifeconnect 24 Home Alarm Dongle Replacement
Lifeconnect 24 advised of need to replace neck worn dongle for my mother’s home alarm system. All the preliminary communications and new dongle delivery were done seamlessly. Dongle arrived quickly and with clear set up instructions that took just a few minutes to complete.
13 février 2026
Low battery
You informed me that my mums battery was running low and sent her a replacement within a few days. Excellent service, thank you.
13 février 2026
I was very pleased with how helpful the…
I was very pleased with how helpful the persons on the phone were , l am so thankful for your support when l have phoned they have always been helpful and friendly thankyou
13 février 2026
Parcel on floor needed litter pickers…
Parcel on floor needed litter pickers to get item off floor the elastic is easier to put on rather than watch style strap
13 février 2026
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