LIV residential Avis 

After a long time Liv residential helped me personally and gave me a fair chance to rent a studio! Thanks a lot for your help! I am living for two months here and so far so good. So that’s why I wanted to write a new review about my experience with liv residential.
Kind regards,
Lin

I've been seeing a lot of living spaces from LIV Residential on different platforms and it looks great online. However, it's so difficult to grasp the status of the residences I've applied to. I tried sending them an e-mail but it says on their website that they don't take any clients by mail or by phone. So I have no clue what's going on... This is pretty frustrating because I have responded to more than 10 studios already and I still haven't got a reply.

I also noticed that whatever I respond to, stays on the website for quite a while so it has me wondering whether or not it's up to date.

At first I was a bit shy to reach out but a friend of mine told me she had to put it some extra effort as well to get in touch. She eventually finally got to move in to one of their studios. This friend told me that their systems don't work very well and that they are still improving on it.

I am ready to move out any time and it would be nice to at least get noticed after applying so often. I'm born and raised in The Hague and I really want to live closer to my friends and work. I'm a starter, I've managed to maintain a good job for over 2 years already. I just hope to find a nice place to settle in for a while. I also hope LIV residential improves on informing people like me, because I've been filling in the same forms for such a long time now... I would at least like to be more informed about the chances of me getting a viewing.

Snotdumme menneske som ikke tager deres telefon selvom man hat kontaktet dem i 2 uger !!!!

Only one person always answering the phone, she tells me she is the only one working at the company and does not know the answer to any of my questions. Also can not provide me with access to a place I have already paid for.

We were very excited when we had the chance to go to a viewing on the 7th of may. The realtor was friendly and she stated that, of all candidates, she preferred us. We would hear in about a week. We waited patiently but to this day we still haven’t heard anything. No response to mailing whatsoever.
Me and my husband both get weekly payments. This was also a problem for applying.

There is 0 communication and I think that’s really unfair to all the people who are in desperate need of a home. Getting their hopes up for nothing.
We have 2 children under 2 and we were hoping this would finally be the home where we could build our future.

Please consider improving your services.

Not helpfull when you have a problem with uploading of your files, that's why I missed my application for a house. They are not realistic, they ask for standard forms like whats your salary over the last 3 months. I have weekly payments, so in my case I have to upload about 12 times. That can not be aranged and that apparently means I'm not qualified for any house. If you are a standard you can rent, if you are not they do nothing for you, really poor. They do not reply on your emails, even though everything has to be digital, they have no time to reply. I strongly suggest to not use this poor business.

Happy to see you take time to answer my review, I still got no reply to all of my emails. Your reputation seems more important than your clients. Your answer speeks for it self, thank you.

Ik ben sinds 2022 aan het reageren op woningen.
Geen mailtje gehad voor een bezichtiging of überhaupt een melding dat ik het niet ben geworden.
Dit is toch wel de slechtste woningbouw ervaring die ik heb meegemaakt. Ik heb zelfs een mail gestuurd om aan te geven dat ik sinds 2022 al op woningen reageer die blijkbaar beschikbaar zouden moeten zijn maar tevergeefs. Het is niet eerlijk hoe ze met potentiële klanten omgaan door hun machtpositie.

After contacting L-R for an apartment viewing, I was contacted by one of their employees to help with the viewing. I was offered in the first email to come look at the apartment during working hours.
I kindly rejected it and asked if we could make a viewing outside of working hours. The reply then came a day later that I could come during working hours on another day. I kindly rejected it and asked if someone else could show me the apartment as long as I was outside of working hours.
I then waited 8 days, where I called L-R and was told that the apartment was now reserved.. I have not replied back to the employee and stated that she does not need to make any follow ups on the apartment as it is now reserved. In the meantime, I will go look somewhere else to pay a monthly rent of roughly 2.5 thousands euros, hoping I will get some kind of a service.

Vage club. Niet klant vriendelijk, hebben telefonisch geen zin om vragen te beantwoorden. Iedere vraag wordt beantwoord met de vraag of dit je vraag was, maar er volgt geen antwoord. Tijdens de inschrijf periode is de woning al vergeven. Tsja, je zal de verhuur van je woning uitbesteden aan dit bedrijf.

Heel onprofessioneel, wij hebben ons aangemeld voor een woning. Al onze gegevens toegestuurd, na 2 weken blijkt de woning verhuurd te zijn, zonder ons op de hoogte te stellen? Zelf vind ik het onprofessioneel, daarnaast zijn zij niet telefonisch bereikbaar. Voor ons was dit een onaangename ervaring, zij zijn niet transparant.

LIV Residential offers exceptional service. Their friendly, professional staff helped me find the perfect home, while their focus on community-building and responsive maintenance sets them apart. Highly recommended!

LIV residential helpt me find the perfect house that i was looking for! The process went smooth and fast which is rare these days with the house market ( mega thanks to Olivia!!!). I would highly recommend and will probably work with them in the future, thanks for all the help:)

My thanks to Liv Residential especially to Bagan Nasrullah who assisted me with a very caring and fast approach which is very rare in these days in that very busy real estate sector. Everything went quick and smoothly.