I don't have anything negative to say! This is my second lease from loveelectric and on both occasions the process has been smooth and easy to follow. From the ease of choosing and booking you... Voir plus
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I don't have anything negative to say! This is my second lease from loveelectric and on both occasions the process has been smooth and easy to follow. From the ease of choosing and booking you... Voir plus
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really good website, makes choosing a car very easy. good communication with the loveelectric team through out the process. it’s my second time using them, will probably be a third when this contract... Voir plus
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Brilliant service from start to finish and handled by several of the team at different stages. Fast friendly responses and would encourage people to use this service.
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Excellent service! Really happy with LoveElectric. The whole experience was smooth, and the team were friendly, helpful and responsive throughout. Special thanks to Amy, Jack & Oliver for his excel... Voir plus
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Écrit par l'entreprise
loveelectric is on a mission to revolutionise all-electric motoring.
Founded in 2021, we’ve built a fully regulated salary sacrifice platform that empowers employees to lease electric cars using pre-tax income, cutting monthly costs by up to 60%.
We're a B Corp-certified electric vehicle leasing broker specialising in salary sacrifice, enabling businesses and employees to transition toward sustainable mobility. Our inclusive employee benefit allows employees to save up to 60% on new and used electric cars while helping companies lead the way in sustainability - all at zero cost and zero risk to employers.
Every car leased through us comes with fully comprehensive insurance, maintenance, servicing, tyre replacement and breakdown cover - all as standard.
We’ve recently launched the UK’s first salary-sacrifice-compatible virtual Charge Card: a virtual Visa card that turns EV charging into a tax-efficient, fraud-proof, cost-neutral solution for businesses.
#LoveYourJourney
5 South Charlotte Street, EH2 4AN, Edinburgh, Royaume-Uni
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Very easy to use website and the order process was very smooth! All the information was easily accessible and the people were very friendly and helpful when they reached out to contact. Delivery service was great - on time and no issues with the vehicle!

Réponse de loveelectric
I was kept up to date at every step and only had to wait 3 weeks from the order being accepted through to delivery. I requested if it could be delivered sooner, and they tried their best to accommodate this, but is was down to the delivery company. However, the effort was appreciated.

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All of the team were super helpful and supportive through ever step of the journey. Once I found my car, it was delivered in a matter of days. Really easy process from start to finish.

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2nd car I've now taken up after faultless 1st car experience (only minor issue in that I could not extend the contract on that.) BUT managed to change to a new car on a longer lease which reduced my monthly costs. All the selection / changeover was very efficient. highly recommended.

Réponse de loveelectric
Awful experience from Loveelectric! I’m really disappointed with the service I have had with this company! I initially ordered a car last year and was informed it would be arriving around late July/early August, then I was then informed that it was going to be November to which I cancelled and had to buy a second hand vehicle at an inflated price as I needed a 7 seater which was something I shouldn't have had to do if they had kept to the timing initially stated! 2nd time I ordered the vehicle price was falsely advertised claiming to have accidentally added the discount twice and would not honour the deal even though it went through the ordering process and took a week to correct once submitted! Round 3 I got some good news, that the car was due to arrive 2nd of July, would actually arrive much sooner, claiming the 29th May, I was then informed it was going to arrive at the dealership on the 2nd June, I messaged after the 2nd of June to find that it hasn’t arrived yet, and I’m not being provided with a date other than it’s due to arrive and will be released 7-10 days after this. The communication hasn’t been good at all!

Réponse de loveelectric
Great experience with Love Electric. Charger was installed on the day the car was delivered. Great support throughout the decision making process too.

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Great experience. Car arrived within 2 weeks. Really great service throughout and very happy with the car. Very smooth process

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First of all , have to say thank you to loveelectric for a faultless process from looking at the quotes , selecting a vehicle and ordering the required car , whole process I was informed of the status right up until the delivery and also after service with a telephone conversation with your colleagues , Tesla also provided plenty of information before and after , service in a nut shell was impeccable, thank you

Réponse de loveelectric
The care and professionalism from Love Electric was excellent.
Everything was very clear and well commmunicated.

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I was being looked after by Amy, she was so helpful and I felt went the extra mile to assist me.

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Never had an EV before so was bit apprehensive. Concerns were unfounded, It was very easy to use the website to chose a vehicle. A good range available to suit various budgets which enable me to see I could get a higher spec vehicle than I thought. Staff were excellent and quick to respond to questions and you can get them on the phone.
I didn’t give 5 stars purely because the lack on info on what hurdles you might encounter to get a home charger fitted. They said that it’s not for them to say as every household is different, but as they are the provider I would expect them to tell you what could be required. You might need your mains d-looping, a dual pole isolator may need to be installed. As these are different providers don’t be surprised if you get your car before your charger is installed. As I found out after I had ordered the vehicle and the charger, that I needed both to be done. The DP isolator was over £150 but the d-loop was FoC.
The delivery was trouble free although the delivery date kept changing - the LoveElectric team kept you up to date with what was happening. I actually got my car early than expected, which was a good thing but the downside was I have no charger at the moment as it’s still to be installed. 😞
However I love the car.

Réponse de loveelectric
Great experience with Loveelectric from start to finish. Everything was made clear, lots of time to go through all the documents and they very politely followed up with me when I'd neglected to send a form over. Gave lots of updates as to the car's production and delivery and everyone I spoke with gave terrific customer service. Highly recommend!

Réponse de loveelectric
Love Electric have been great. Allowed me to order the car through my dealership of choice. I've had regular updates and really it has been faultless.

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Extremely easy, straight forward and transparent process for selecting and ordering vehicle. Great communication and support from loveelectric team. Fast delivery and seamless handover process.

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Absolutely seamless from start to finish.
A wonderful company to work with.

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Kept in touch with me throughout. Great service

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Professional and helpful from start to finish. Great communication throughout.

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Great customer service, very approachable will answer any and all questions.
They make the whole process very easy and no stress.

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From start to finish the entire experience with loveelectric has been excellent.
The process was simple, straightforward and very well communicated throughout. The team kept me informed at every stage, answered questions quickly and made the whole salary sacrifice and delivery process feel stress-free.
The selection of both new and used vehicles was very good, and the online portal/process was easy to navigate. Everything was transparent and clear from the outset.
Delivery day was smooth, professional and exactly as described, and even the follow-up support afterwards has been impressive.
The Tesla I received is perfect and exactly what I hoped for. Overall, one of the best customer experiences I’ve had.
Highly recommended.

Réponse de loveelectric
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