We recently took our Motorhome in to Marquis Devon for its annual habitation check and have nothing but praise for the service we received. It was completed quickly and the few things required were a... Voir plus
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Lisez les avis des autres
Thanks to Shaun and his team at the Plymouth branch. They where very helpful and informative. Nothing was to much trouble. Total opposite from the negative response from the Exeter branch. Where we w... Voir plus
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So disappointed that we purchased from Marquis Tewksbury as the whole experience leaves a bad taste!. Their after sales care might as well be none existent with the lack of empathy or interes... Voir plus
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This is the first time that I have used Marquis Service for my caravan and what a refreshing change. Booking in was easy, and you don’t have to wait months for a service. The staff are very friendly... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Marquis is the UK’s largest motorhome & caravan dealer network with 12 branches nationwide, offering a wide range of new and quality used leisure vehicles. At Marquis we are dedicated to providing exceptional service and creating positive experiences for all our customers. If for any reason you are unhappy with your purchase or something is missing or damaged, or anything else, please do not leave negative feedback without contacting us first to resolve the matter. We are a proud company & aim to satisfy our customers, so please let us have the chance to rectify any of your issues. Our team works hard to ensure that every interaction is seamless, reliable, and tailored to your needs. We value your feedback and strive to continuously improve.
Coordonnées de contact
Royaume-Uni
- 0800 026 7777
- marquisleisure.co.uk
4,3
Excellent
696 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great service
I had a new Air Conditioning install arranged but they were aware I was keen to have it installed sooner if possible. When an unexpected opportunity arose to install sooner they called me immediately and I had the AC installed that same day.
Could not fault the service. The staff, as always , were friendly and helpfull.
23 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your wonderful review. We're delighted to hear that we were able to bring your air conditioning installation forward and get it completed on the same day when the opportunity arose.
It's great to know you were pleased with the service and that our team was, as always, friendly and helpful. We'll be sure to share your kind words with everyone involved.
Thank you for your continued support. We look forward to welcoming you again.
Marquis Dorset servicing
Marquis Dorset have sorted any issues with our van quickly. Plastic moulding around wheel arch was damaged and we found it easy to get a slot to repair. Becky and Harriet were very helpful .
Habitation checks are always really thorough. Have been very pleased with the services provided.
1 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your kind review. We're delighted to hear that our Dorset team has been able to resolve any issues with your van quickly and that arranging the wheel arch repair was straightforward.
It's wonderful to know that Becky and Harriet were so helpful and that you've been pleased with the thoroughness of your habitation checks. We'll be sure to pass your kind words on to the team.
Thank you for your continued support. We look forward to welcoming you again.
Marquis Dorset for the BEST service
Marquis Dorset never fails to provide the best service and I would not trust anyone else to service our home from home. The team are friendly, knowledgable, helpful and efficient. Always prompt replies and a “can do” attitude . Keep on giving excellent service !!
18 juin 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your wonderful review. We're delighted to hear that our Dorset team continues to provide the level of service you've come to expect.
It's fantastic to know you find the team friendly, knowledgeable, helpful and efficient, and that their prompt responses and positive attitude have made such a difference. We'll be sure to share your kind words with everyone at the branch.
Thank you for your continued trust and support. We look forward to welcoming you again.
Have used Marquis Poole for 3 years now…
Have used Marquis Poole for 3 years now , and they are a very professional outfit from Martin in sales , too Rebecca and Harriet in service.
Amazing team thank you guys.
9 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your kind review and for your continued support over the past three years. We're delighted to hear you've had such positive experiences with our Poole branch.
It's wonderful to know that Martin, Rebecca and Harriet have all provided you with professional service. We'll be sure to pass your kind words on to the team.
We really appreciate your support and look forward to welcoming you again.
I had a great experience with Marquis…
I had a great experience with Marquis Dorset. We had an issue with our Benimar while visiting Poole, and the service department was incredibly helpful and professional.
They diagnosed and resolved the problem quickly, which meant my wife and I could get back to enjoying our holiday with minimal disruption.
A huge thank you to the whole team for their excellent customer service, efficiency, and support. I wouldn't hesitate to recommend Marquis Dorset.
21 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your wonderful review. We're delighted to hear that our Dorset service team was able to diagnose and resolve the issue with your Benimar quickly, helping you and your wife get back to enjoying your holiday with minimal disruption.
Your kind words about the team's professionalism, efficiency and customer service are greatly appreciated, and we'll be sure to share your feedback with everyone involved.
Thank you for your recommendation, and we hope to welcome you again in the future.
Excellent habitation check and service
Excellent service they remember our names
And caravan
The only place I trust implicitly.
Great value for money there's a reason we return year after year.
23 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your wonderful review. We're delighted to hear that our team makes you feel so welcome by remembering you and your caravan, and that you've placed such trust in us.
Your loyalty and continued support year after year mean a great deal to us. We look forward to welcoming you back again soon.
great service
marquis Dorset , have been great and very helpful, the staff are polite too.
23 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your kind review. We're delighted to hear you've had such a positive experience with our Dorset branch and found the team to be so helpful and polite.
We really appreciate your support and look forward to welcoming you again.
Marquis Dorset review. The service desk staff at Marquis…
The service desk staff at Marquis Dorset Harriet and Becky are so approachable and efficient, always able to sort things out, and professional in every aspect. The technicians are equally really helpful even for small enquiries . Nothing is too much trouble.
Would unreservedly recommend Marquis Dorset, we have always been very happy with the service provided.
23 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your wonderful review. We're delighted to hear you've been so pleased with the service from our Dorset branch.
It's great to know that Harriet and Becky have provided such approachable, efficient and professional support, and that our technicians have also been so helpful with every enquiry. We'll be sure to pass your kind words on to the team.
Thank you for your continued recommendation and support. We look forward to welcoming you again.
Great service
Fantastic experience buying our lovely caravan from Marquis Exeter. Martin in sales was great and Leah did a brilliant job of the handover on a ridiculously hot day. We phoned up with a minor issue a few days after and it was sorted with no hassle thanks to Tina and Bailey and a great technician whose name I didnt get, sorry. Everyone we came into contact with at Marquis has been helpful, knowledgeable and switched on. We can't imagine that we will ever use anyone else for sales or service, in fact for any planned work we will be travelling back to Exeter. Definitely wholeheartedly recommend Exeter Marquis. Thankyou all.
9 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your fantastic review. We're delighted to hear you had such a positive experience purchasing your caravan from our Exeter branch.
It's wonderful to know that Martin, Leah, Tina, Bailey and the technician all helped make your experience a great one, from the initial sale and handover through to resolving your minor issue quickly and without hassle. We'll be sure to pass on your kind words to the team.
Your recommendation and your decision to travel back to Exeter for future servicing and planned work mean a great deal to us. We wish you many happy adventures in your new caravan and look forward to welcoming you again.
Adil is a great representative for marquis
Adil is a great representative of the company. He goes the extra mile, always helps. Whenever we come on branch or see him at a show, he always makes an effort to say hello and have a chat. Every department should have a Adil, and learn from his customer service skills.
18 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your wonderful review. We're delighted to hear about the positive experience you've had with Adil. It's fantastic to know he consistently goes the extra mile, whether you're visiting the branch or meeting us at a show. We'll be sure to pass on your kind words to him—they'll mean a great deal.
Thank you for your continued support, and we look forward to seeing you again.
Habitation due on are 175
Habitation due on are 175, staff very friendly and professional. Habitation carried out exactly as described and within the times given, all paperwork given to me on completion for my records.
Very happy with the service.
Paul from Hull.
22 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your kind review, Paul. We're pleased to hear that your habitation service was completed as promised, on time, and that our team provided a friendly and professional experience. It's great to know you were happy with the service, and we appreciate you taking the time to share your feedback.
5* service from these guys
5* service from these guys, excellent customer service, always go that extra mile to ensure that your experience is first class. Highly recommend, very helpful and friendly staff, well done Exeter branch M5
21 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your fantastic review. We're delighted to hear you received such excellent customer service from our Exeter team and that they went the extra mile to make your experience a positive one. Your recommendation means a great deal to us, and we'll be sure to share your kind comments with the team.
We recently purchased a campervan from…
We recently purchased a campervan from Marquis Exeter branch. Shaun was very welcoming and showed us the areas to look at different motorhomes /campervans then left us to look around at our leisure. He came back to check how we were getting on, we needed a bit more time and he was happy to leave us to it. No hard sell whatsoever which was perfect for us. Shaun kept in touch by phone and email throughout the process.
On handover day Leah talked us through everything in the van and answered all our questions. From day 1 to driving away we cannot express how pleased we are with the service from Shaun, Yeah and the rest of the Exeter team.
Thankyou
16 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your wonderful review. We're delighted to hear that Shaun gave you the time and space to find the right campervan without any pressure, and that Leah made your handover clear and informative. It's great to know the whole Exeter team helped make your experience such a positive one from your first visit through to driving away.
We really appreciate your kind words and hope you enjoy many happy adventures in your new campervan.
Just had my 5th year habitation service…
Just had my 5th year habitation service at Marquis Surrey. I dropped my motorhome off a few days early. I had a good welcome from the service staff. Habitation service was done a day early and passed with flying colours and it was returned clean and tidy.
Over the last 2 years the staff and service has improved
100% to what it was at Gomshall.
20 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for taking the time to leave such a positive review. We're delighted to hear you received a warm welcome from our Surrey service team and that your habitation service was completed ahead of schedule, with your motorhome returned clean and tidy.
It's especially pleasing to hear you've noticed the improvements in our service over the last two years. Your feedback is greatly appreciated, and we look forward to welcoming you again in the future
Massive thanks
A massive thanks to Dave and the team for helping me narrow down and find our ideal campervan.
20 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your kind review. We're delighted that Dave and the team were able to help you find the ideal campervan. We hope you enjoy many wonderful adventures ahead and appreciate you taking the time to share your experience.
Motorhome Habitation Service at Maquis Leisure, Northampton
I recently had a habitation service on my motorhome at Marquis Leisure, Northampton (my unique customer code was ELME0006). The service staff were excellent, being courteous, friendly and very helpful. On arrival I was immediately given a welcome cup of coffee, and on completion of the service the Marquis representive ran through all off the items covered by the service in a very thorough manner. Well done Marquis.
16 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your fantastic five star review. We're delighted to hear you had such a positive experience at our Northampton branch.
It's great to know our service team made you feel welcome and that you appreciated the friendly service, the thorough explanation of your habitation service and the attention you received throughout your visit. Your kind comments will be shared with the team.
Thank you for choosing Marquis Leisure, and we look forward to welcoming you again in the future.
We had to return our motorhome for some…
We had to return our motorhome for some work and as usually the work was carried out efficiently and on time by the service technician.
We had some questions regarding warrenty which the reception staff answered professionally and politely making sure we understood the paperwork.
On completion of the work the service technician came out and showed me what he had done and explain how things worked.
2 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your kind review. We're pleased to hear that your motorhome was serviced efficiently and on time, and that our team was able to answer your warranty questions clearly and professionally. It's also great to know the service technician took the time to explain the work carried out and demonstrate everything before you left.
We really appreciate your feedback and look forward to welcoming you again.
Rang Martin in the service department…
BRAD0401
Rang Martin in the service department at Northampton Monday had a problem with our waterpump on our motorhome straight away Martin said bring it over, so he could have a look at it. We took it over this morning he checked it, luckily it was a simple fix to rectify the problem, he even explained what to do if it happened again. We are going into the 3rd year with our motorhome now and we have always had friendly professional service from Marquis Northampton including today. Great team. Thanks again Martin.
15 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your wonderful review. We’re delighted to hear that Martin was able to quickly identify and resolve the issue with your motorhome's water pump and take the time to explain what to do should it happen again.
It’s especially pleasing to know that you have consistently received friendly, professional service from our Northampton team over the past three years. Your kind comments will be shared with Martin and the team.
Thank you for your continued support, and we wish you many happy travels in your motorhome.
A two day break in the New Forest…
A two day break in the New Forest staying at a local Pub was further rewarded on learning that Marquis Winchester Road was close by. On arrival we were greeted by a young sales exec, Miles Carter. No pressure, introduced himself and pointed us in the right direction to the vehicle's of our choice. He ensured said vehicles were unlocked and added should we require any further assistance he would be at his desk. It has been many years since such courtesy has been afforded to us. A very knowledgeable polite and helpful young man. All of our questions were answered or he sought advice from management.
Our trip to look was rewarded with an order being placed including various other discussed and agreed incentives. Whilst this is still in the early stages and some distance still to go, we would have it known that to date we are very happy with our visit to Marquis Hampshire. As for our dealings with Miles ,you are a credit to your chosen profession.
Thank You!!
14 juillet 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for taking the time to leave such a wonderful review. We're delighted to hear you had such a positive experience at our Hampshire branch and that Miles made you feel welcome with his knowledgeable, courteous and helpful approach. Your kind words will mean a great deal to him, and we'll be sure to pass on your comments to Miles and the wider team.
We're also pleased that your visit resulted in an order being placed, and we look forward to supporting you throughout the rest of the journey. Thank you again for your valued feedback.
Excellent Service at Marquis Northampton
I (SKIV0004) bought a motohome 10 years ago from Marquis Northampton and was so happy with it when it came to get a new one I did not hesitate to go back to Marquis in Northampton. Last month I had my three month service and had to have the ariel replaced (due to a close encounter with a tree). The team were really helpful and the work was completed professionaly, I certainly recomment then.
4 juin 2026
Avis spontané
Réponse de Marquis Leisure
Thank you for your kind review and for your continued loyalty over the past 10 years. We're delighted you chose Marquis Northampton again for your new motorhome and that the team provided helpful, professional service during your recent visit. We really appreciate your recommendation and will be sure to pass on your comments to the team.
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