Mechanics Cooperative Bank Avis 

113
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

I have been a customer of Mechanics Cooperative Bank for so many years i’ve lost count! Every transaction feels like I’n working with family. My personal account and my business account are handled e... Voir plus

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Noté 5 sur 5 étoiles

Have been a customer of Mechanics Cooperative Bank for a long time, and can’t say enough good things about Donna and Nicole at the Bridgewater branch. They are not only knowledgeable and helpful, but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Somerset branch is the branch I frequent the most, everyone is so nice and courteous especially Filomena. I have never had a bad experience at any branch. The Somerset branch is excellent always g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in to open a certificate of deposit and the staff could not have made it an easier process. I was helped by Helen Oliveira at the Swansea branch, and she took the time to make sure I was well i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Banque
  2. aussi dans
  3. Institution financière

Écrit par l'entreprise

Mechanics Cooperative Bank offers a wide variety of personal and business deposit and loan products. As a Massachusetts co-operative bank, 100% of customers’ deposits are always fully insured. Established in 1877, Mechanics Cooperative Bank is Massachusetts’ second-oldest co-operative bank with nine conveniently located branches in Bridgewater, Taunton, North Dighton, Somerset, Swansea, Fall River, Westport and New Bedford. For more information, call 1-888-MECHANICS (632-4264) or visit Mechanics-Coop.com. Member FDIC. Member DIF. Equal Housing Lender.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

113 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(113)

28 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The Kempton Street branch is tops.

The Kempton Street branch is tops.. five stars and then some. I’ve had several interactions with Chad and Nancy and always receive a warm reception and excellent customer service, which is refreshing these days. Very satisfied customer here.

16 mars 2024
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hello! Thank you so much for your glowing review of our Kempton Street branch! We are thrilled to hear that Chad and Nancy consistently have provided you with excellent customer service. We pride ourselves on delivering top-notch service, and we are delighted to know that you were satisfied. We look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Customer service.

My recent interaction with Brittnay Whalon at the main office was terrific. She was very professional, and everything was done quickly and accurately. She is a great representative of the bank. Ed Brennan

12 mars 2024
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hello Mr. Brennan, thank you so much for your kind words about your experience with Brittany over at our Main Office! We are thrilled to hear that she provided you with professional and efficient service. We truly appreciate your feedback and hope to continue exceeding your expectations in the future. If there is ever anything we can do for you in the future, please do not hesitate to give us a call! #LetsKeepitLocal!

Noté 5 sur 5 étoiles

Satisfaction of working with Brittany Whalon

I was working with Brittany Whalon, the Branch Manager @ 316 Broadway in Taunton. She went above and beyond with several meetings on numerous occasions to process and conclude my 401K Account to transition into an IRA with Mechanics Cooperative Bank. Brittany's professionalism and kindness made this process go smoothly. My family has been with Mechanics Bank for over 20 years and we have never been disappointed and will continue our business with Mechanics Cooperative Bank.

9 mars 2024
Avis spontané
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Réponse de Mechanics Cooperative Bank

Deborah, thank you for sharing your positive experience with Brittany at our Main Office! We are thrilled to hear about the exceptional service you received while transitioning your 401K account to an IRA. We appreciate your loyalty to Mechanics Cooperative Bank and look forward to continuing to serve you and your family for many years to come.

Noté 5 sur 5 étoiles

Satisfied customer.

Bret Jardin is always a pleasure to deal with.Bret is a true asset to Mechanics Bank.

15 février 2024
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hi Jean, we can't thank you enough for the kind words and for being a Mechanics Cooperative Bank customer. We'll be sure to pass along the message to Bret and his manager! If there is ever anything we can do for you in the future, please do not hesitate to reach out.

Noté 5 sur 5 étoiles

VERY HAPPY !!

VERY HAPPY !!

Service is top notch! Always quick to review any questions I might have.

My Mom was one of their first or at least went waaay back! customers in Taunton,MA

8 février 2024
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hi Kirk, thank you for the kind words! We are so happy to hear we have been able to consistently provide you with top notch service every visit! We are here if you need anything - don't hesitate to give us a call or stop on by! #LetsKeepitLocal!

Noté 5 sur 5 étoiles

Not just an account here!

The staff is always welcoming, helpful and knowledgeable. I’m treated by name at every visit which makes me feel as though I’m not just another account. I had to make what turned out to be a very complicated wire transfer recently and everyone involved (shout out to Chad, Sonia and Nancy) really worked diligently and patiently with me to accomplish it. New staffer, Aliyah, was great as well and will be a wonderful addition to your team,

8 février 2024
Avis spontané
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Réponse de Mechanics Cooperative Bank

HI Jeanne, we can't thank you enough for taking the time out of your day to leave a detailed review. We are so excited to hear that the branch was not only able to assist, but was able to work together to make the process as painless and efficient as possible. We'll be sure to share your kind words with the team. If there is ever anything we can do for you in the future, please do not hesitate to stop by or give us a call! #LetsKeepitLocal!

Noté 5 sur 5 étoiles

My banking experience has been top…

My banking experience has been top quality over the past years of dealing with Mechanics bank and the workers at the Somerset Branch. I have recommended friends to Mechanics.

28 décembre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hi Cathy! Thank you so much for your kind words and for recommending us to your friends. We're thrilled to know that your banking experience with Mechanics and the Somerset Branch has been top-notch. We appreciate your support and look forward to serving you and your friends in the future.

Noté 5 sur 5 étoiles

From WBZ

Ms. Brittany Whalon, Taunton Branch Manager, was very professional and helpful. We could only say the best about her. She answered all the detailed questions that new customers like us might ask and did that in a friendly manner.

22 décembre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hi Barbara! Thank you so much for your kind words about Ms. Brittany Whalon, our Taunton Branch Manager. We're thrilled to hear that she provided you with a professional and friendly experience, answering all your questions. We'll make sure to pass on your feedback to her. If you have any more questions or need further assistance, please don't hesitate to reach out.

Noté 5 sur 5 étoiles

Excellent customer service as always

23 décembre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hi Michael! Thank you for your kind words about our customer service. We strive to provide excellent service to all our clients. If you need any further assistance, feel free to reach out. We appreciate your support and hope to continue exceeding your expectations.

Noté 5 sur 5 étoiles

Love doing business at the Somerset…

Love doing business at the Somerset branch... the manager is fantastic and all of the employees are friendly. They know me by name and they actually care ...good people make the difference!... 5 🌟

19 décembre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hi Matt! Thank you so much for your kind words about our Somerset branch. We're thrilled to hear that you had such a positive experience with our manager and staff. Providing excellent service and building meaningful relationships with our customers is what we strive for. We truly appreciate your support and look forward to serving you again soon.

Noté 5 sur 5 étoiles

I recently opened an account at the…

I recently opened an account at the Fallriver branch and was blown away at how friendly and helpful the staff was. Katie was a delight in getting me started and made the process so easy and painless. Colleen was so personable, the whole interaction felt as if I was banking with friends. The team there is doing amazing. I'm so happy to be a New mechanics customer!

12 décembre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Jason, thank you so much for your amazing review! We're thrilled to hear about your positive experience at our Fall River branch. Katie and Colleen are truly exceptional, and we're glad they made your banking process easy and enjoyable. We strive to create a friendly and personable environment for our customers. Please let us know if there is ever anything we can do for you in the future!

Noté 5 sur 5 étoiles

The Branch Manager

The Branch Manager,
Karen Capelo, opened a checking account for me on 12/8/23.
She couldn’t have been any nicer and kinder! I can get easily stressed these days, but her positive attitude and professionalism calmed me right down!
I look forward to banking at Mechanics Cooperative’s beautiful branch in Dighton.

8 décembre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hello, and thank you so much for taking the time to share your experience with Karen, our Branch Manager. We're delighted to hear that she provided top-notch service and made you feel calm and comfortable. We appreciate your kind words and look forward to serving you again in the near future. If there is ever anything we can do for you, please do not hesitate to reach out!

Noté 5 sur 5 étoiles

New account

My husband and I opened an account, everyone was very friendly, and Sandra answered all our questions, professionally and with courtesy! The atmosphere was very pleasant….look forward to doing business here!

9 novembre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hi Susan, thank you so much for your kind words! We're thrilled to hear that you and your husband had a great experience opening an account with us. Sandra will be delighted to know that she was able to assist you professionally and courteously. We appreciate your support and look forward to serving you again in the future.

Noté 5 sur 5 étoiles

Great customer service

Taylor was very knowledgeable, patient answered all my questions without rushing me through the process. I am legally blind and it is so nice to have a young person like this at my bank.

31 octobre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Donna, thank you for sharing your positive experience with Taylor. We're thrilled to hear that she provided you with excellent service and made you feel comfortable throughout the process. We appreciate your kind words and value your feedback. Please don't hesitate to reach out if you have any further questions or need assistance in the future.

Noté 5 sur 5 étoiles

Brittany Whalon the manager at the…

Brittany Whalon the manager at the Broadway Branch helped me navigate some account changes.
She was so patient, helpful and knowledgeable that it made the experience very pleasant. She is a credit to the banking industry. I look forward toward our next meeting. She is a total professional.

20 octobre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hi Peter! Thank you so much for your kind words about Brittany. We're thrilled to hear that she provided excellent assistance during your account changes. We appreciate your feedback and we'll be sure to pass along your compliments to her. We look forward to serving you again soon. Have a great day!

Noté 5 sur 5 étoiles

Lawrence is as good as they get

Lawrence is as good as they get. It is so refreshing to be able to actually talk with someone and absolutely trust them best customer service around.

3 octobre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hi Paul, thank you for your kind words! We're thrilled to hear that Lawrence provided you with exceptional customer service. We pride ourselves on building trustworthy relationships with our customers. If you need any further assistance, please don't hesitate to reach out. We appreciate your support!

Noté 4 sur 5 étoiles

Donna

Donna, was nice and very helpful setting my account up.
I’m happy with the customer service.
I’m hoping this will be a good bank.

23 septembre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hi Carolyn, thank you for taking the time to leave us a review. So happy to hear you had a great experience at our Bridgewater office. We look forward to seeing you again soon! If there is anything we can do for you, please do not hesitate to give us a call at 1-888-MECHANICS (632-4264).

Noté 5 sur 5 étoiles

I was at Broadway Taunton Branch…

I was at Broadway Taunton Branch earlier, the manager Brittany was so friendly and helpful. Love the staffs and their services!!!

28 septembre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hello! Thank you so much for your kind words and review. If there is ever anything we can do for you in the future, please do not hesitate to reach out. We look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Brittany at the Broadway branch is…

Brittany at the Broadway branch is fantastic! She has a great customer service attitude, and she’s very helpful

25 septembre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hi Richie! Thank you for your kind words about Brittany at our Broadway branch. We're thrilled to hear that she provided you with excellent customer service and was helpful. We'll make sure to pass along your feedback to her. If you have any other questions or need further assistance, feel free to reach out. Have a great day!

Noté 5 sur 5 étoiles

Best area bank

I have been using the North Dighton branch for personal and then business banking since the branch opened and have dealt with many different banks and none are even close to the service I have received. Karen Capelo, the branch manager, always offers professional care whether it's opening an account or day to day activities, without exception. I highly recommend this bank and branch.

10 septembre 2023
Avis spontané
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Réponse de Mechanics Cooperative Bank

Hi Joseph, thank you so much for your amazing review! We're thrilled to hear that you've had such a positive experience with our North Dighton branch. We're here to provide professional and exceptional service every step of the way. Thank you for recommending us - we are here if there is ever anything we can do for you in the future!

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