Mechanics Cooperative Bank Avis 

113
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

I have been a customer of Mechanics Cooperative Bank for so many years i’ve lost count! Every transaction feels like I’n working with family. My personal account and my business account are handled e... Voir plus

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Noté 5 sur 5 étoiles

Have been a customer of Mechanics Cooperative Bank for a long time, and can’t say enough good things about Donna and Nicole at the Bridgewater branch. They are not only knowledgeable and helpful, but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Somerset branch is the branch I frequent the most, everyone is so nice and courteous especially Filomena. I have never had a bad experience at any branch. The Somerset branch is excellent always g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in to open a certificate of deposit and the staff could not have made it an easier process. I was helped by Helen Oliveira at the Swansea branch, and she took the time to make sure I was well i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Banque
  2. aussi dans
  3. Institution financière

Écrit par l'entreprise

Mechanics Cooperative Bank offers a wide variety of personal and business deposit and loan products. As a Massachusetts co-operative bank, 100% of customers’ deposits are always fully insured. Established in 1877, Mechanics Cooperative Bank is Massachusetts’ second-oldest co-operative bank with nine conveniently located branches in Bridgewater, Taunton, North Dighton, Somerset, Swansea, Fall River, Westport and New Bedford. For more information, call 1-888-MECHANICS (632-4264) or visit Mechanics-Coop.com. Member FDIC. Member DIF. Equal Housing Lender.


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4,9

Excellent

TrustScore 5 sur 5

113 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(113)

28 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

CD issues

Just a note to thank the stay at the Broadway branch in Taunton for their excellent service. A special thanks to Brittany for her assistance in resolving issues. In my opinion she goes above and beyond.

29 août 2023
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Réponse de Mechanics Cooperative Bank

Hi Paul, thank you for your kind words and for taking the time to share your positive experience at our Broadway branch in Taunton. We're delighted to hear that Brittany provided excellent service and went above and beyond to assist you. We appreciate your feedback!

Noté 5 sur 5 étoiles

Whittenton Branch

We had a great experience with Britney. Everything went smooth, nice branch to deal with.

29 août 2023
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Réponse de Mechanics Cooperative Bank

Thank you, Ray, for your kind words! We're thrilled to hear that you had a smooth and enjoyable experience with Britney. We appreciate your feedback and look forward to serving you again in the future. If there is ever anything we can do, please do not hesitate to reach out at 1-888-MECHANICS (632-4264).

Noté 5 sur 5 étoiles

Mechanics Cooperative Bank is…

Mechanics Cooperative Bank is excellent. Staff is very courteous and knowledgeable. I have been with this bank for many year's and has always been a good experience. Recently opened an IRA account and the process went smoothly. Thank you Brittany Whalon!

24 août 2023
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Réponse de Mechanics Cooperative Bank

Hi Jason, thank you for taking the time out of your day to leave us a review. Glad to hear Brittany made your experience over at our Main Office a pleasant one! We'll be sure to share the feedback directly with her and her team. If there is ever anything we can do for you in the future, please do not hesitate to reach out directly - 1-888-MECHANICS (632-4264) Thanks again!

Noté 5 sur 5 étoiles

everyone here is wonderful to work…

everyone here is wonderful to work with.
Donna is tge best

22 août 2023
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Réponse de Mechanics Cooperative Bank

Hi Tanya, thank you for taking the time to leave us a review. We'll be sure to share your kind words with Donna and the Bridgewater team! If there is ever anything we can do for you in the future, please do not hesitate to reach out and we thank you for banking with Mechanics Cooperative Bank.

Noté 3 sur 5 étoiles

Awesome people at the mercy of a very flawed internet!

I have much praise for the personnel at the various branches and they go our of their way to make us feel valued. A "hometown" bank is very important to us. But (the big "but"), there have been so many occurrences of hacking and fraud through the years that this months "Fraud Alert" is just too much to bear. In fairness, every institution is facing these threats, so I really hate to single out MCB. On the other hand, the funds entrusted to the bank are maybe the most important funds we have because they represent our budget and keeping current with our creditors (like the our mortgage holder). Whether or not the money is protected by the FDIC is immaterial. The disruption the loss of access to our accounts, or the potential loss of our money would be devastating in the short term. It appears that I was targeted in this latest rampage by hooligans. Already wary of using my smartphone to do finacial transactions, a week or so ago I was prompted to update my password during a login attempt. The reason given was a recent upgrade to the MCB security system (paraphrased). Tonight, on my computer, the new password was rejected. That sent chills up my spine. When the old password worked, I was sure I'd been hacked. And, just because I do not see tampering today does not mean it will not happen. I changed my credentials, but will not sleep well tonight. I may be on the lookout for some clean coffee cans.

23 juillet 2023
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Réponse de Mechanics Cooperative Bank

Dear Mr. LeRoyer, thank you for taking the time to share your positive feedback about the staff at our various branches. We are delighted to hear that they have consistently made you feel valued and that our bank has become your trusted hometown bank!

We understand your concerns regarding the occurrences of hacking and fraud that have affected the banking industry and share in your frustrations. We apologize for any inconvenience caused by the recent fraud alert and please be assured that we are committed to safeguarding your money and continuously improving and enhancing our security systems to remain on top of all forms of fraud.

Regarding the prompt to update your password, this was a legitimate security measure taken to further protect your account. A member of our team will be reaching out to assist and answer any questions you have regarding your account and our online banking platform.

We thank you for choosing Mechanics Cooperative Bank as your trusted banking partner. We appreciate your feedback, and we will continue striving to exceed your expectations.

Noté 5 sur 5 étoiles

Westport Branch

Always a pleasure to do my banking at the Westport Branch. The bank tellers are friendly and knowledgeable and greet me by my name. Elizabeth and Naomi always provide friendly banter. Sandra is an excellent branch manager. Why bank anywhere else?

21 juin 2023
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Réponse de Mechanics Cooperative Bank

Hi Paul, glad to learn your experience was a positive one. Hope you have an amazing day! If there is ever anything we can do for you in the future, please do not hesitate to reach out at 1-888-MECHANICS (632-4264)

Noté 5 sur 5 étoiles

Great experience

Helen, the Branch Manager, was friendly, efficient, informative. The experience exceeded my expectations. Received a nice thank you letter too. Great place to bank.

4 mai 2023
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Réponse de Mechanics Cooperative Bank

Thank you for taking the time to leave us a review! So glad to hear you had a great experience and we look forward to serving you again soon! If there is ever anything you need, please do not hesitate to reach out to us at 1-888-MECHANICS (632-4264).

Noté 5 sur 5 étoiles

Mechanics Coop. is the best bank!

Mechanics Cooperative had been the only bank I’ve ever used. My husband switched his personal and business accounts to this bank as well. We have the BEST experiences here. They are always so helpful. Denise Sherman in the Dighton branch is amazingly helpful, friendly, and professional. Thank you!

3 mai 2023
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Réponse de Mechanics Cooperative Bank

Hi April, we appreciate you taking the time out of your day to leave us a review! We'll be sure to share this with management and the staff over at the Dighton Branch. If there is ever anything we can do for you in the future, please do not hesitate to reach out. 1-888-MECHANICS (632-4264). #LetsKeepitLocal!

Noté 5 sur 5 étoiles

Brittany Whalon made my experience with…

Brittany Whalon made my experience with Mechanics Cooperative Bank very pleasurable. I have been with the bank for several years and the main reason is the staff. No matter what I am in the bank to do they are always helpful and friendly.

8 avril 2023
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Réponse de Mechanics Cooperative Bank

Noreen, thank you for taking the time out of your day to leave us a review - we truly appreciate it! We'll be sure to share this with management and Brittany! If there is ever anything we can do for you in the future, please do not hesitate to reach out. 1-888-MECHANICS (632-4264). #LetsKeepitLocal!

Noté 5 sur 5 étoiles

I straight up love this bank

I straight up love this bank. The Swansea tellers are a delight. In the middle of my transaction I sprung a leak and began bleeding. “BLAST!” I exclaimed as ruby red droplets began to cascade down my finger putting me at risk of failing to sign the electronic signature pad. Worried about the sanitary safety of future customers, Maria SPRUNG into action providing tissues and producing a box of bandaids. If BandAid quick draw ever becomes an Olympic sport she is SURE to bring home gold. Unfortunately “Twinkletoes,” my bloodletting nemesis, had stolen the last of the Bandaids. Luckily some quick thinking and tissues had me stopped up and readily prepared to give all of my money away tomorrow for the first of the month. I already look forward to my return once I have more money to sprinkle around like I’m in a Dr. Dre video next month just so I can see the Swansea crew again.
#WHAMAGEDDON4LIFE

31 mars 2023
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Réponse de Mechanics Cooperative Bank

KKB -

We're thrilled to hear that even in the midst of a medical emergency, our Swansea branch was able to come thru with a win for you! Sounds just like Maria.. she IS a real superhero! We're so glad her quick intuition was able to save the day for you.

We can't wait to see you again and hopefully no medical emergencies next time. If you do see Dr. Dre, be sure to tell him we said hi and let him know that dollar for dollar his funds are fully insured when he Keeps it Local with Mechanics! 😉

See you soon!

Noté 5 sur 5 étoiles

The people working there are very…

The people working there are very friendly and helpful!

24 mars 2023
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Réponse de Mechanics Cooperative Bank

Thanks for the kind words, Daniel! If there is ever anything we can do for you, please do not hesitate to reach out: 1-888-MECHANICS (632-4264). Look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Donna was outstanding she only…

Donna was outstanding she only recommended products that met our needs.

22 mars 2023
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Réponse de Mechanics Cooperative Bank

So glad you had a great experience, Rick. We look forward to serving you again soon!

Noté 5 sur 5 étoiles

There is no better bank in the land for…

There is no better bank in the land for individuals and small businesses. The personalized service, attentiveness, and commitment to the success of its customers is second to none. When you bank with them, you truly have a partner in Mechanics Cooperative Bank - beyond mere words.

1 février 2023
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Réponse de Mechanics Cooperative Bank

Thanks so much for the kind words, Zachary. We look forward to serving you again soon! If there is ever anything we can do for you, please do not hesitate to reach out - 1-888-MECHANICS (632-4264)

Noté 5 sur 5 étoiles

So I have been Banking at Mechanics for…

So I have been Banking at Mechanics for almost 40 years !!
Coleen and the rest of Fall River Branch are unbelievable !!
Mechanics has the best Employees . They are always there to assist whether its personal or my place of Employment which has been Banking there for even Longer !!
So i will just say we would not be banking any other Bank !

5 février 2023
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Réponse de Mechanics Cooperative Bank

Deborah, thank you for taking the time to leave us a review. We are so happy to hear your experience at our Fall River has been a pleasant one! We'll be sure to share this with Colleen and her team! If there is ever anything we can do for you, please do not hesitate to stop by or give us a call at 1-888-MECHANICS (632-4264). We look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Very glad the New Bedford branch is…

Very glad the New Bedford branch is open and with qualified help. Very pleasant, knowledgeable and when doubts came up they knew where to get the correct information and make things right. Good experience all around.

1 février 2023
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Réponse de Mechanics Cooperative Bank

Hi Amandio, thank you for taking the time to leave us a review. We are so happy to hear that your experience with our New Bedford office was a pleasant one. If there is ever anything we can do for you in the future, please do not hesitate to reach out at 1-888-MECHANICS (632-4264). We'll be sure to share your review with the team. Have a great day!

Noté 5 sur 5 étoiles

Recent Banking Experience

I recently did some banking business with Mechanics bank in New Bedford. Branch manager Sonia couldn’t have been more professional and helpful with my business.Extremely knowledgeable and went the extra mile for me. Much appreciated and certainly noted.I will continue to make Mechanic’s Bank my choice because of her outstanding efforts.

Brad

10 janvier 2023
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Réponse de Mechanics Cooperative Bank

Hi Brad, that’s wonderful to hear. Thanks so much for leaving us a review - we'll be sure to share this with Sonia and her team. If there is ever anything we can do for you, please do not hesitate to stop by or give us a call at 1-888-MECHANICS (632-4264). We look forward to seeing you again soon!

Noté 5 sur 5 étoiles

I opened a new account with Taylor and…

I opened a new account with Taylor and it went as smooth as expected. She was wonderful! She was so smart and personable and made the whole process enjoyable. Brittany who is always personable, helped and I was out the door in no time. They are the best! Thank you both for being yourselves!

29 décembre 2022
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Réponse de Mechanics Cooperative Bank

Hi Terry, we can't thank you enough for taking the time to leave us a review. We are so happy to hear the account opening process at our Main Office with Taylor and Brittany went smoothly! If there is ever anything we can do for you in the future, please do not hesitate to reach out! 1-888-MECHANICS (632-4264). We'll be sure to share your review with the team. Have a great day!

Noté 5 sur 5 étoiles

Mechanics cooperative Bridgewater not a problem hey…

Ever since I came here you get the down home feel the ladies are very polite and very friendly the best bank I've ever used in Massachusetts

29 décembre 2022
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Réponse de Mechanics Cooperative Bank

Hi Rick, we appreciate you taking the time out of your day to leave us a review. We'll be sure to share your feedback with our Bridgewater staff! Hope you have a great day. If we can ever be of assistance in the future, do not hesitate to reach out at 1-888-MECHANICS (632-4264)!

Noté 5 sur 5 étoiles

A VERY NICE PERSON

Hi
Siobhan was absolutely GREAT!
she knows her job very well and very nice and easy to talk too!
all the Ladies in this branch are very nice!

19 novembre 2022
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Réponse de Mechanics Cooperative Bank

Thank you for taking the time to leave us a review and for sharing your kind words about our Swansea branch team. We'll be sure to pass this review on to them! If there is ever anything we can do for you in the future, please do not hesitate to give us a call at 1-888-MECHANICS (632-4264)! We look forward to seeing you again soon.

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