Mechanics Cooperative Bank Avis 

113
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

I have been a customer of Mechanics Cooperative Bank for so many years i’ve lost count! Every transaction feels like I’n working with family. My personal account and my business account are handled e... Voir plus

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Noté 5 sur 5 étoiles

Have been a customer of Mechanics Cooperative Bank for a long time, and can’t say enough good things about Donna and Nicole at the Bridgewater branch. They are not only knowledgeable and helpful, but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Somerset branch is the branch I frequent the most, everyone is so nice and courteous especially Filomena. I have never had a bad experience at any branch. The Somerset branch is excellent always g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in to open a certificate of deposit and the staff could not have made it an easier process. I was helped by Helen Oliveira at the Swansea branch, and she took the time to make sure I was well i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Banque
  2. aussi dans
  3. Institution financière

Écrit par l'entreprise

Mechanics Cooperative Bank offers a wide variety of personal and business deposit and loan products. As a Massachusetts co-operative bank, 100% of customers’ deposits are always fully insured. Established in 1877, Mechanics Cooperative Bank is Massachusetts’ second-oldest co-operative bank with nine conveniently located branches in Bridgewater, Taunton, North Dighton, Somerset, Swansea, Fall River, Westport and New Bedford. For more information, call 1-888-MECHANICS (632-4264) or visit Mechanics-Coop.com. Member FDIC. Member DIF. Equal Housing Lender.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

113 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(113)

28 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good service, good people.

Courteous and knowledgeable staff, especially Cheryl and Lorrie at the Somerset branch, but central management is a little timid when it comes to offering competitive savings rates—you have to bargain with them.

26 octobre 2022
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Réponse de Mechanics Cooperative Bank

Hello Mr. Conforti, thank you for sharing your kind words about Cheryl and Lorri - we'll be sure to pass this review on to the team over in Somerset. If there is ever anything we can do for you in the future, please do not hesitate to reach out to our customer service team at 1-888-MECHANICS (632-4264)! We look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Very helpful and friendly

Very helpful and friendly, fast and courteous service.

2 septembre 2022
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Réponse de Mechanics Cooperative Bank

So glad you had a great experience, Bryan. We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Opened my first account with this bank…

Opened my first account with this bank for my financial needs. Everyone was friendly, knowledgeable & professional. Brittany helped me alot in getting done what I needed to do. Awesome staff thank you.

1 septembre 2022
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Réponse de Mechanics Cooperative Bank

Really glad you had a positive experience, Donna. Thanks for reviewing. Hope to see you again soon! If there is ever anything we can do, please do not hesitate to give us a call at 1-888-MECHANICS (632-4264) or stop on by!

Noté 5 sur 5 étoiles

I am joining Mechanics after undergoing…

I am joining Mechanics after undergoing indifference , high fees & total lack of service from one of “the big banks” in my area. I have had the pleasure of dealing with Brittany in your Taunton branch. She is an angel! She is knowledgeable, professional and supportive in making my change in banks a smooth transition. She & Mechanics are everything I hoped for in a new bank. Keep up the great work!

12 août 2022
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Réponse de Mechanics Cooperative Bank

Hi Frank, thank you so much for the review. We look forward to seeing you again soon! If there is ever anything we can do for you in the future please do not hesitate to give us a call or stop by!

Noté 5 sur 5 étoiles

I have never written a review on…

I have never written a review on anything in my whole life but dealing with Lawrence Fernandez has been such a pleasure . He always goes beyond his scope of work never once have I called him and My call not been answered , he always goes out of his way for his customers .

23 juillet 2022
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Réponse de Mechanics Cooperative Bank

Hi Debbie, thank you for sharing the kind words about your experience with Lawrence and Mechanics! We are so glad to hear your interactions have been nothing but positive. If there is ever anything we can do for you in the future, please do not hesitate to reach out - 1-888-MECHANICS (632-4264)!

Noté 2 sur 5 étoiles

I am waiting for a debit card that they…

I am waiting for a debit card that they said it would be here in two days

17 juillet 2022
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Réponse de Mechanics Cooperative Bank

Hi Laurrieann, thank you for taking the time to bring this issue to our attention and we are sorry to hear of your frustrations. Typically our cards are mailed out 7-10 business days after ordering, but due to the nationwide chip shortage - our cards are currently taking 14-21 business days. Please know customer service is always at the forefront of what we do at Mechanics and want to help in any way we can. Our customer service team will be trying to reach out to see what we can do to rectify this. We apologize for the inconvenience and thank you for banking with us.

Noté 5 sur 5 étoiles

Always Available

Your staff at the Somerset location have always made me feel welcome and have always been so kind and helpful.it is a pleasure doing my banking here.outstanding associate's.
Stanley m Golembewski

16 juillet 2022
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Réponse de Mechanics Cooperative Bank

Stanley, thank you for taking the time to leave us a review. We are happy to hear your experiences with the Somerset branch have been positive! If there is anything we can do for you in the future please do not hesitate to reach out. Have a great day!

Noté 5 sur 5 étoiles

I was locked out of my account and I…

I was locked out of my account and I needed to open up a savings account I went in and the women that helped me was great she made my experience a good one she answered my questions and was very pilot and I appreciated that. Overall her pleasant attitude towards me and my mother made this a 10/10 experience.

21 juin 2022
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Réponse de Mechanics Cooperative Bank

Keegan, we’re so happy to hear you had a good experience. Hope to see you again soon! If there is ever anything we can do for you in the future, please do not hesitate to reach out.

Noté 5 sur 5 étoiles

Brittany Whalon (Broadway branch…

Brittany Whalon (Broadway branch Taunton) made what was an extremely difficult time for us an easy and understandable process. Her patience, respect, and empathy were genuine and very much appreciated. And her professionalism and attention to detail allowed her to answer our questions before we even asked them. A real gem!!

16 juin 2022
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Réponse de Mechanics Cooperative Bank

Hello Susanne, we appreciate you taking the time to leave us a review and providing such positive feedback. We are sorry to hear your family is dealing with a difficult situation but are thankful we were able to make the process an easy one. If there is ever anything we can do for you in the future, please do not hesitate to reach out.

Noté 5 sur 5 étoiles

Incredible Customer Service

Mechanics is customer service is second to none. They truly go above and beyond and care about creating positive outcomes for their clients

24 mai 2022
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Réponse de Mechanics Cooperative Bank

Alexander, we can't thank you enough for taking the time to leave us a review. We are happy to hear your experience with the bank was a positive one. If there is anything else we can do for you in the future please do not hesitate to reach out. Have a great day!

Noté 5 sur 5 étoiles

Customer service

mechanics cooperative Bank offers the full range of financial services, Its core values have remained unchanged. Joseph Baptista and his team puts people first -- acting with responsibility, respect, and teamwork, ensuring there best to each customer. I look forward in moving forward with future transactions with Mechanics Cooperative Bank.

12 avril 2022
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Réponse de Mechanics Cooperative Bank

Kevin, we can't thank you enough for taking the time out of your day to leave such a positive review of the bank and our team of dedicated employees! We truly do appreciate the positive feedback. If there is ever anything we can do for you in the future, please do not hesitate to reach out. #LetsKeepitLocal!

Noté 5 sur 5 étoiles

Chad Looker was incredibly nice…

Chad Looker was incredibly nice efficient friendly and helpful. I was very happy with my visit at this branch. Thank you Chad.

14 mars 2022
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Réponse de Mechanics Cooperative Bank

Hi Emma, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to seeing you again soon!

Noté 5 sur 5 étoiles

Another 5-star experience with Joe and…

Another 5-star experience with Joe and his crew. I've borrowed from many banks and Mechanics stands out on top for making each purchase easy and seamless. Thank you!

2 mars 2022
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Réponse de Mechanics Cooperative Bank

Jay, always great to hear when we are able to make the process as easy and seamless as possible! We are here if you have any questions. Looking forward to working together again in the future! #LetsKeepitLocal!

Noté 5 sur 5 étoiles

Superior service and guidance

Cannot say enough about Joe and his team at Mechanics, they are simply the best.
The depth of their knowledge and customer care constantly makes you feel comfortable.
Each step of the way they are checking in and looking out for you while making it feel so seem-less, even when speed bumps occur, they take them in stride and overcome them all.
Whenever I had a question, someone was always available to speak and put me at ease. It was very refreshing dealing with a company like Mechanics that cares just as much as you do. Which is very hard to find now a days.
Would recommend them 10/10 times and look forward to doing business with Mechanics again.

2 mars 2022
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Réponse de Mechanics Cooperative Bank

Timothy, thank you for taking the time out of your day to leave such a great review - we appreciate the positive feedback! If there is ever anything we can do for you in the future, please do not hesitate to reach out. #LetsKeepitLocal!

Noté 5 sur 5 étoiles

Just closed on another construction w…

Just closed on another construction w Loan originator Jillian Back. We have worked together on several loan projects over the past few years. Exceptional service! True professional! And I highly recommend Jill and the Mechanics Coop Team.

18 février 2022
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Réponse de Mechanics Cooperative Bank

Bob, we are so happy to hear of your recent experience and appreciate you taking the time to leave us a review. We are here if there is anything else we can do for you in the future. Have a great day!

Noté 4 sur 5 étoiles

nice environment

8 février 2022
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Réponse de Mechanics Cooperative Bank

Hi Joe, thank you for taking the time to review us. Please let us know if there is anything we can do for you in the future.

Noté 5 sur 5 étoiles

The most efficient commercial loan…

The most efficient commercial loan process I have experienced in 20 years of business.

1 février 2022
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Réponse de Mechanics Cooperative Bank

Peter, thank you for taking the time to review us. We are so happy to hear your experience was a positive one. If there is anything we can do for you in the future - please do not hesitate to give us a call at 1-888-MECHANICS (632-4264)

Noté 5 sur 5 étoiles

Hometown Banking

We set up two new accounts today. Denise is great to work with. Love our hometown bank!

8 janvier 2022
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Réponse de Mechanics Cooperative Bank

Hi Janice, thank you for taking the time to review us. We appreciate the kind words and will be sure to share this with the team! Hope to see you again soon!

Noté 5 sur 5 étoiles

Went into set up three new accounts

Went into set up three new accounts. Denise was very helpful and informative.

21 décembre 2021
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Réponse de Mechanics Cooperative Bank

Hi Justin, thanks for taking the time out of your day to review us. We are so glad to hear you had a pleasant experience and will share this with Denise and the team over in Dighton!

Noté 5 sur 5 étoiles

GAR Hwy office is awesome!

Helen, Chad, Fatima and Siobhan are absolutely the best! They’re courteous, knowledgeable and so so friendly.. our whole family banks with them, and will continue with our kids.

25 octobre 2021
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Réponse de Mechanics Cooperative Bank

Thank you for the kind review! We’ll be sure to share with our Swansea team. If there is ever anything we can do in the future, please do not hesitate to reach out.

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