monkhouse.com Avis 

1 817
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sue at the Crosby store was incredibly helpful and friendly when helping us find the right uniform for my child starting Reception. She helped us choose the correct sizes and explained how the uniform... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the Tunbridge store this summer and was greeted at the door by Jess who was incredibly helpful. She knew what we needed and didn't need, great with sizes and was so patient with us at a busy p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My Son who was nervous about getting his uniform was soon reassured by a young man, who had recently finished his schooling at MGS. His knowledge, calmness and friendly professionalism made the exper... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Top customer service in the Brighton and Hove store! We came in today and were looked after by a very lovely shop assistant, Poppy. Poppy was kind and very understanding to my son’s feelings and q... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour enfants
  2. Magasin d'uniformes
  3. Magasin de fournitures scolaires
  4. Magasin de vêtements

Écrit par l'entreprise

At Monkhouse, we believe every child deserves the chance to shine. As a family-run business with over 80 years of experience, we've provided top-quality schoolwear to communities since our founding by Frank Monkhouse in Cheadle Hulme. From a single store, we've grown to 24 high-street locations and 13 campus stores across England and Wales, with further capability to partner with schools across the 4 corners of the UK & NI. We pride ourselves on offering affordable, high-quality products, including eco-friendly garments made from recycled plastic bottles. With our 24/7 online service, getting the schoolwear you need is always easy and convenient.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(1 817)

322 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My first time shopping at Monkhouse…

My first time shopping at Monkhouse Cheadle. I was so impressed.
Ali the young gentleman who helped us was absolutely amazing.
Picked out everything we needed & was so accurate with the sizes.
Highly recommend.

25 août 2026
Avis spontané
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Réponse de monkhouse.com

Good afternoon,

Thank you for your wonderful feedback and for recommending Monkhouse Cheadle. We’re delighted to hear that you had such a positive first experience with us.

It’s fantastic to hear that Ali provided such excellent service and was able to help you find everything you needed, including getting the sizes just right.

Kind regards,
Monkhouse Team

Noté 5 sur 5 étoiles

Very fast and professional service by…

Very fast and professional service by Jill

26 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you for your 5-star rating and kind feedback. We’re delighted to hear that Jill provided you with such fast and professional service. We’ll be sure to share your lovely comments with her.

Kind Regards,
Monkhouse Team

Noté 5 sur 5 étoiles

Stockport store

I went to the Stockport store today with my daughter , Alex helped us immediately she was kind and patient with my daughter while helping her find the correct sizes. I will definitely be returning next time and recommending Alex and the Stockport store to my friends and family.

25 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you so much for your wonderful feedback. We're delighted to hear that you and your daughter had such a positive experience at our Stockport store.

It's lovely to hear that Alex was kind and patient while helping your daughter find the correct sizes. We'll be sure to share your kind words with Alex and the rest of the team.

Thank you also for recommending Alex and the Stockport store to your friends and family. We look forward to welcoming you back again soon.

Kindest regards,

The Monkhouse Team

Noté 5 sur 5 étoiles

Simran helped us and was so patient and…

Simran helped us and was so patient and very thorough!

25 août 2026
Avis spontané
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Réponse de monkhouse.com

Good morning,

Thank you so much for your lovely feedback. We're delighted to hear that Simran provided such a positive experience.

Kindest regards,
The Monkhouse Team

Noté 5 sur 5 étoiles

Alice was super patient and very…

Alice was super patient and very helpful. Great customer service.

7 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you so much for your lovely feedback. We’re delighted to hear that Alice was patient, helpful, and provided you with great customer service. We’ll be sure to share your kind words with her.

Kindest regards,
The Monkhouse Team

Noté 5 sur 5 étoiles

The young staff who helped us were so…

The young staff who helped us were so helpful and professional. Great service!

22 août 2026
Avis spontané
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Réponse de monkhouse.com

Good morning,

Thank you for taking the time to leave a 5-star review. We’re grateful for your support and thrilled to hear you had a positive experience.

With thanks,
The Monkhouse Team

Noté 5 sur 5 étoiles

Helpful, friendly, knowledgeable staff.

My Son who was nervous about getting his uniform was soon reassured by a young man, who had recently finished his schooling at MGS. His knowledge, calmness and friendly professionalism made the experience a very positive one. Speaking with a senior member of staff, we were told he was seasonal staff, but unfortunately I didn't get his name.
Easy parking, great service and plenty of stock. The shop is laid out so that it doesn't feel cramped, sweaty and dark for trying uniform on in the hest of summer. Easy returns within store after I had originally bought the incorrect sized items online.

10 juillet 2026
Avis spontané
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Réponse de monkhouse.com

Good morning,

Thank you for taking the time to share such detailed and thoughtful feedback. We’re delighted to hear that your son felt reassured and comfortable throughout his uniform fitting. It’s wonderful to know that our team member’s knowledge, calm approach and friendly professionalism helped make the experience a positive one.

We’re also pleased that you found our store easy to navigate, well-stocked and comfortable, and that our in-store returns service was helpful after your online purchase.

We’ll certainly share your kind comments with the team, and we hope your son enjoys his new uniform.

Kind regards,
Monkhouse Team

Noté 5 sur 5 étoiles

Superb experience- fantastic service by…

Superb experience- fantastic service by Simran - really polite, helpful and excellent advice

22 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you for your fantastic 5-star feedback. We’re delighted to hear that you had such a positive experience and that Simran provided you with friendly, professional and helpful service. We’ll be sure to share your kind comments with her.

Kind regards,
Monkhouse Team

Noté 5 sur 5 étoiles

Great personal service

Kiera in Cheadle did a great job of sorting my son with a whole new uniform and PE kit. She was so kind and patient, and made the experience enjoyable for us.

21 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you for your wonderful feedback and kind words. It’s lovely to hear that Kiera in our Cheadle store was so helpful, kind and patient, and made the experience of getting your son’s new uniform and PE kit enjoyable.

We’ll be sure to pass your lovely comments on to Kiera.

Noté 5 sur 5 étoiles

Simran was very helpful and patient

Simran was very helpful and patient! Made school shopping easy. She is in the Chatham branch. Very pleased

20 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you so much for your lovely feedback. We’re delighted to hear that Simran provided such helpful and patient service at our Chatham store.

We’re especially pleased that she made your school shopping experience so easy and enjoyable. We’ll be sure to pass your kind words on to Simran.

Best wishes,
The Monkhouse Team

Noté 5 sur 5 étoiles

very good service

very good service, Leah served us and she was amazing!!!!! big praise to leah - solihull store

20 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you for your fantastic review. We’re so pleased to hear that you received such excellent service at our Solihull store.

It’s wonderful to hear that Leah made such a great impression and went above and beyond to help you.

Best wishes,
The Monkhouse Team

Noté 5 sur 5 étoiles

I have been to Monkhouse Crosby for all…

I have been to Monkhouse Crosby for all 3 children and on several occasions been helped by the lovely Naomi. So helpful and patient and a credit to the store. Thank you Naomi!

20 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you so much for your lovely 5-star review. We’re delighted to hear that you’ve had such positive experiences at our Crosby store over the years.

We’ll be sure to pass your kind words on to Naomi, it’s wonderful to hear how helpful and patient she has been. She truly is a credit to the store.

Thank you again for your continued support.

Best wishes,
The Monkhouse Team

Noté 5 sur 5 étoiles

Fantastic experience

I had such a fantastic experience at Monkhouse Schoolwear in Maidstone, and I especially want to thank Matthew for his outstanding customer service.

He was incredibly helpful, friendly, patient and knowledgeable whilst I was buying school uniform for my son. Nothing felt like too much trouble, and he took the time to make sure we found everything we needed and that everything was right.

Matthew is a real credit to the shop, and the level of service he provided was exceptional.

Thank you so much, Matthew. I really appreciated all your help and would highly recommend Monkhouse Maidstone because of the wonderful service we received.

Marina

19 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Matthew made your visit to our Maidstone store such a positive experience. His friendly, attentive and knowledgeable approach clearly made the process of finding the right school uniform much easier and more enjoyable.

We’ll be sure to pass your kind words on to Matthew, as we know he’ll be delighted to hear how much you appreciated his help. Thank you also for your recommendation and for choosing Monkhouse Schoolwear.

Kind regards,
Monkhouse Team

Noté 5 sur 5 étoiles

Bal welcomed us and was a brilliant…

Bal welcomed us and was a brilliant help getting my daughter ready for school Chatham dockside store

19 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you for your lovely feedback. It’s wonderful to hear that Bal welcomed you and was such a great help in getting your daughter ready for school. We’ll be sure to pass your kind words on to Bal and the team at our Chatham Dockside store.

Kind regards,
Monkhouse Team

Noté 5 sur 5 étoiles

Ashton was absolutely fantastic and…

Ashton was absolutely fantastic and made this experience worthwhile. What a fantastic young man. Brilliant .

19 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you for your 5-star rating and wonderful feedback. It’s lovely to hear that Ashton made your experience so enjoyable and provided such fantastic service. We’ll be sure to pass your kind words on to him.

Kind regards,
Monkhouse Team

Noté 5 sur 5 étoiles

We received 5 star service from Emily…

We received 5 star service from Emily at Cheltenham store:) she made secondary school uniform shopping straightforward and has very good knowledge about the sizes :) thank you so much 😊

18 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you for your fantastic 5-star review. We're so pleased to hear that Emily made your secondary school uniform shopping experience stress-free and was able to help with sizing. We’ll be sure to share your lovely feedback with her.

Kindest regards,
The Monkhouse Team

Noté 5 sur 5 étoiles

Staff were excellent very helpful and…

Staff were excellent very helpful and were able to support me in getting the correct uniform.

18 août 2026
Avis spontané
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Réponse de monkhouse.com

Good morning,

Thank you so much for your lovely feedback. We're delighted to hear that our team were so helpful and able to find the correct uniform for you.

Kindest regards,
The Monkhouse Team

Noté 5 sur 5 étoiles

Sarah and Kia we’re really helpful…

Sarah and Kia we’re really helpful today very kind and friendly

18 août 2026
Avis spontané
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Réponse de monkhouse.com

Good morning,

Thank you so much for your lovely feedback. We're delighted to hear that Sarah and Kia were so helpful, kind and friendly. We’ll be sure to pass on your kind words.

Kindest regards,
The Monkhouse Team

Noté 5 sur 5 étoiles

Today I was served by a lovely girl…

Today I was served by a lovely girl named pebbles,
We had trouble finding certain sizes to fit length and width on both my boys. But the young girl was very helpful and found everything that was needed out the back.
The store has a very good selection of uniforms for all ages and all school accessories all in one store.
Except the trainers we were after I was able to buy everything that was needed all with the help of pebbles.

18 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you so much for your lovely 5-star review and kind words. We're delighted to hear that Pebbles was so helpful in finding the right sizes and everything you needed for both your boys.

It's wonderful to know that you were able to find such a great selection of school uniforms and accessories all under one roof. We'll be sure to pass your kind comments on to Pebbles, as we're sure she'll be delighted to hear them.

Kindest regards,
The Monkhouse Team

Noté 5 sur 5 étoiles

Oliver in a Dockside Chatham shop been…

Oliver in a Dockside Chatham shop been so helpful , and we got everything we needed for new school

17 août 2026
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Réponse de monkhouse.com

Good morning,

Thank you for your lovely feedback. We’re delighted to hear that Oliver was so helpful and made sure you found everything you needed for the new school year.

Kind regards,
The Monkhouse Team

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