Sue at the Crosby store was incredibly helpful and friendly when helping us find the right uniform for my child starting Reception. She helped us choose the correct sizes and explained how the uniform... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Visited the Tunbridge store this summer and was greeted at the door by Jess who was incredibly helpful. She knew what we needed and didn't need, great with sizes and was so patient with us at a busy p... Voir plus
L'entreprise a répondu
My Son who was nervous about getting his uniform was soon reassured by a young man, who had recently finished his schooling at MGS. His knowledge, calmness and friendly professionalism made the exper... Voir plus
L'entreprise a répondu
Top customer service in the Brighton and Hove store! We came in today and were looked after by a very lovely shop assistant, Poppy. Poppy was kind and very understanding to my son’s feelings and q... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements pour enfants
- aussi dans
- Magasin d'uniformes
- Magasin de fournitures scolaires
- Magasin de vêtements
Écrit par l'entreprise
At Monkhouse, we believe every child deserves the chance to shine. As a family-run business with over 80 years of experience, we've provided top-quality schoolwear to communities since our founding by Frank Monkhouse in Cheadle Hulme. From a single store, we've grown to 24 high-street locations and 13 campus stores across England and Wales, with further capability to partner with schools across the 4 corners of the UK & NI. We pride ourselves on offering affordable, high-quality products, including eco-friendly garments made from recycled plastic bottles. With our 24/7 online service, getting the schoolwear you need is always easy and convenient.
Coordonnées de contact
Royaume-Uni
- 0161 476 7216
- web@monkhouse.com
- monkhouse.com
4,7
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Suzanne was great from start to finish
Suzanne was great from start to finish. Friendly, knowledgeable and very helpful. Our daughter thought she was amazing! Thank you for all your help.
14 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your 5-star rating and for taking the time to share such wonderful feedback. We’re delighted to hear that Suzanne provided such a friendly, knowledgeable and helpful service from start to finish. It’s especially lovely to know that your daughter thought she was amazing.
Kind regards,
Monkhouse Team
Sydney at the Chatham branch
Sydney at the Chatham branch was extremely helpful, making the whole process smooth.
14 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your 5-star rating and for sharing your lovely feedback. It’s wonderful to hear that Sydney at our Chatham branch was extremely helpful and made the whole process smooth and enjoyable.
Kind regards,
Monkhouse Team
Simran (Chatham store) was brilliant
Simran (Chatham store) was brilliant. She knew exactly what we needed, remembered all the details and was great at guessing the right size. Made the whole shopping experience low- stress- thank you, Simran!
13 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you so much for your lovely feedback. We're thrilled to hear that Simran at our Chatham store made your shopping experience so easy and stress-free. Her attention to detail and knowledge of sizing clearly made a real difference. We'll be sure to share your kind words with her.
Kindest regards,
The Monkhouse Team
Awesome
Awesome
Help from Suzanne. Always get great support and advice on fits. Would recommend
13 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you so much for your wonderful 5-star rating and kind words. We're delighted to hear that Suzanne provided you with such great support and advice on finding the perfect fit. It's fantastic to know that you would recommend us!
Kindest regards,
The Monkhouse Team
Erin was very helpful and provided an…
Erin was very helpful and provided an excellent service. One of the best shopping experiences at the school shop in 15 years!
12 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you so much for your wonderful 5-star rating and kind words. We’re delighted to hear that Erin was so helpful and provided you with excellent service. It’s especially lovely to know that, after 15 years of shopping with us, this was one of your best experiences at the school shop!
We’ll be sure to share your lovely feedback with Erin and the team.
Kindest regards,
The Monkhouse Team
Chatham dockside store
Chatham dockside store, amazing customer service, quick and efficient from Suzanne
12 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your lovely review. We’re so pleased to hear that Suzanne provided such quick, efficient and friendly service. We really appreciate your kind words.
Best wishes,
The Monkhouse Team
Ruby at Cheltenham high street was…
Ruby at Cheltenham high street was fantastic. It was a very hot day and she was so professional and helpful. She went over and above to help my daughter find sizes that worked and she remained supportive even when things were getting frustrating. Thank you Ruby
12 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your lovely review. It’s great to hear that Ruby was so professional, patient and helpful, going above and beyond to support your daughter in finding the right sizes. We’ll be sure to pass on your kind words to her.
Best wishes,
The Monkhouse Team
Amazing Customer Service
Simran in the Monkhouse Chatham Dockside store was fantastic!! Very calming, ultra efficient and we were in and out in no time!! Amazing customer service!!
12 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your fantastic review. It’s wonderful to hear that Simran provided such calm, efficient and friendly service. We really appreciate your kind words and will be sure to pass them on to her.
Best wishes,
The Monkhouse Team
Walked in the Cheltenham store to…
Walked in the Cheltenham store to purchase new starter uniform for my son for his secondary school. Harry was really helpful and went above and beyond to help us.
Harry had just recently started at Monkhouse and was extremely knowledgeable.
12 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you so much for your lovely review. We’re delighted to hear that Harry went above and beyond to help you find your daughter’s new school uniform. It’s fantastic to hear that he was so knowledgeable and helpful, especially as a new member of the Monkhouse team.
Best wishes,
The Monkhouse Team
The person who served us was very…
The person who served us was very helpful and had a good knowledge of the items in the shop, helping us find the correct uniform in different sizes. She was friendly and polite.
12 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your lovely review. We’re so pleased to hear that our team member was friendly, helpful and knowledgeable, and helped you find the correct uniform in the right sizes.
Best wishes,
The Monkhouse Team
Lily in the Altrincham store was really helpful
Lily in the Altrincham store was really helpful and knowledgeable with sizes.
12 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your lovely review. We’re delighted to hear that Lily was so helpful and knowledgeable with sizing. We’ll be sure to pass on your kind words.
Best wishes,
The Monkhouse Team
Great service from Alice and the team
Great service from Alice and the team. Incredibly helpful.
12 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your lovely review. We’re so pleased to hear that Alice and the team were incredibly helpful. We really appreciate your kind words and support.
Best wishes,
The Monkhouse Team
Amberly was wonderful!!
We went in the swindon store today, looking for uniform for my daughter. I lovely lady, Amberly approached us and asked if we needed any help. She was fantastic. I am less able and she honestly couldn't have done anymore to help me and my daughter find the right bits. She remembered my daughters name and used it when speaking to me and my daughter, which I found very personable. A complete star and we left feeling very happy!!! Thanks again for all your help Amberly
12 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you so much for your wonderful review. We’re delighted to hear that Amberly went above and beyond to make your visit to our Swindon store such a positive experience. It’s fantastic to know that she was able to make you and your daughter feel so welcome and supported while finding the perfect uniform.
We’ll be sure to share your lovely feedback with Amberly.
Best wishes,
The Monkhouse Team
Susanne and the other ladies were very…
Susanne and the other ladies were very helpful in terms of sizing and getting the perfect fit school uniform
12 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you so much for your lovely review. We’re delighted to hear that Susanne and the team were able to help you find the right sizes and achieve the perfect fit for your school uniform. We really appreciate your kind words and support.
Best wishes,
The Monkhouse Team
Alice at the Stretford branch was most…
Alice at the Stretford branch was most helpful and eased the stress of uniform shopping. Alice was able to communicate efficiently and knew of all stock which made the visit quick and a pleasant experience.
10 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your lovely feedback. We’re pleased to hear that Alice made your uniform shopping experience so smooth and stress-free. Her knowledge of our stock and helpful approach clearly made your visit quick and enjoyable.
We’ll be sure to pass your kind words on to Alice.
Kind regards,
Monkhouse Team
We were served by a young lady called…
We were served by a young lady called Safa. She was very helpful and attentive. Great service!
8 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your kind feedback. We’re pleased to hear that Safa was attentive and provided such great service during your visit. We’ll be sure to pass on your lovely comments.
Kind regards,
Monkhouse Team
Lovely Cheltenham store
Helpful, welcoming staff and made the whole experience easy and exciting
Hayley at the Cheltenham store was great
10 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your kind feedback. We’re pleased to hear that Hayley made your visit to our Cheltenham store enjoyable and straightforward. We’ll be sure to share your lovely comments with her.
Kind regards,
Monkhouse Team
she was so helpful
10 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your lovely feedback. We’re so pleased to hear that our team member was so helpful.
Kind regards,
Monkhouse Team
Hollie at the Cheltenham store was…
Hollie at the Cheltenham store was incredibly welcoming, helpful and knowledgeable. She really went above and beyond to make sure we had everything we needed, and made it the most pleasant experience. Thank you!
10 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your wonderful feedback about Hollie. We’re so pleased to hear that she was welcoming, helpful and knowledgeable, and went above and beyond to make your visit such a pleasant experience.
We’ll be sure to pass your kind words on to Hollie.
Kind regards,
Good quality and staffs are lovely and…
Good quality and staffs are lovely and helpful
10 août 2026
Avis spontané
Réponse de monkhouse.com
Good morning,
Thank you for your lovely feedback. We’re pleased to hear you’re happy with the quality and found our staff friendly and helpful.
Kind regards,
Monkhouse Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.