Motor Range Avis 

Excellent customer service received from Georg. He was most helpful in finding what we needed and we were looked after in a very respectful manner. I would definitely recommend looking out for Georg in the show room

Matthew was brilliant, second time i have bought a car from here with him. Very helpful and got me my perfect car!

Jason has took care of me with amazing customer service experience he is very friendly and a great sales man would 100% recommend going to him.

Purchased my Car in May 2026, This is the 2nd car I’ve purchased from Motor Range and I’ve been extremely impressed with the service and after care that was provided. They refurbished my alloys for me as part of the sale and it’s totally made my car look brand new! Thanks for all your help.

Guy & Laura have been brilliant 🤩

Motor range deal with their customers very well everyone is friendly and efficient, they keep you updated by phone when the car is in for servicing, Ericka and all colleagues were lovely, thanks to everyone for a good experience.

I visited Motor Range for my Audi ‘s annual MOT. I have a ‘Free MOT for Life’ deal as I purchased my car through them. I arrived on time and got a warm welcome. I was able to wait in a comfortable waiting area with drinks whilst my MOT was carried out. Everyone was friendly and the service was professional. Very happy. Thank you!

Spoke to nav who dealt with everything for my car , fast & kept in contact through out with me , sorted the car out & next day collected it . Fantastic place would definitely recommend

The staff are amazing and thank you to Jackie after sales, Muhammed the manager and Bassam the lovely young man who dealt with us. Their patience and understanding has been astounding. My partner signed up to buy a car but unfortunately fell ill and passed away last Friday. When I rang to explain and get things sorted over the 2 weeks prior and yesterday they have been so lovely and caring. This morning I received a beautiful bouquet of flowers from all the team and this made my heart swell and believe in humanity again. It was such a compassionate act they didn't have to do but a massive thank you for thinking of us and I've told everyone.

Nick B made our experience at motor range very fun and exciting after my original car being written off he was able to find the perfect car for me was very helpful and answered any questions I had if you come to motor range make sure Nick b sorts you out.

Nick Olsen went out of his way to help us. He gave us his number to call if we had any questions. Motor range has numerous cars so there is always one that you would love. Definitely would recommend motor range. I wouldn’t use any other car seller.

Great range of cars all placed in a logical order so you can compare models.

Really knowledgeable and friendly staff. Dan was amazing and helped all the way through the sale. Never pushy always polite. He helped me find a dream car. Thank you.

If it wasn’t for how bad the service and aftercare have been, I would have given Motorrage Liverpool a much higher rating. The sales team were fantastic; however, the service and aftercare team have been appalling.

The way they have handled the issues with my car has been absolutely shocking. Aside from the fact that they returned my car with damage to it and an empty fuel tank, this has been the worst experience I have ever had with a dealership.

I would not recommend Motorrage Liverpool to anyone based on my experience.

Great experience. Bought through Adam who was a pleasure to deal with and transaction easy and hassle free.

Nick B was lovely and efficient when I bought my new car

AVOID MOTOR RANGE — MY EXPERIENCE WAS A COMPLETE NIGHTMARE

I genuinely wish I had read more reviews before dealing with Motor Range.

What should have been a straightforward car purchase turned into an extremely frustrating experience involving misleading information, repeated excuses and serious concerns about credit searches being carried out during the process.

I was given assurances about what certain paperwork and processes involved, only to later discover that things were not as I understood them. I was particularly concerned to discover hard searches on my credit file and have been left having to fight to get answers about how and why they were carried out.

What makes this worse is the way my concerns have been handled. Rather than feeling like a company genuinely interested in resolving a customer's problem, I have felt like I have had to constantly chase, challenge and escalate matters just to get basic answers.

There were also multiple occasions where I was given information about the vehicle and the progress of the deal that did not match what I subsequently found out. That completely destroyed my confidence in the company.

Buying a car is not a small purchase. Customers are trusting you with their money, personal information and credit history. That trust should not be treated casually.

My advice to anyone considering Motor Range is simple:

READ EVERYTHING. DO NOT TAKE VERBAL ASSURANCES AT FACE VALUE. ASK EXACTLY WHAT YOU ARE SIGNING. ASK WHETHER A HARD CREDIT SEARCH WILL BE CARRIED OUT. GET EVERYTHING IN WRITING.

I am now taking the matter through the appropriate complaint process because I am not prepared to simply accept what happened.

Motor Range may have their side of the story, but this is mine — and based on my experience, I would not recommend this company.

If you are thinking about buying from them, I strongly suggest doing your homework first. My experience has been stressful, disappointing and completely unacceptable.

Response to Motor range -

From TransUnion
Dear CURTIS

Thank you for your recent dispute about your credit report.

Your dispute has been successful and we are now making arrangements for your credit report to be amended.

^^^^ ^^^^^^

I won my dispute against motor range as they could not prove they had my permission to do multiple hard searches like what they claimed in their response to my review, proof this company lies and tells you made up stories, just be careful guys.

Nav helped us buy our daughters first car.
Excellent customer service, knowledgeable, no pressure & he made the whole experience easy & relaxed.
Thank you very much Nav.
I can highly recommend their Manchester branch.

I went there to buy a car as I bought one from them previously when it was the Car People. Mr. Bas went out of his way to welcome us and help us. He showed me an Audi A1 and then when the automatic was not available, he ordered one from their Liverpool showroom to be driven down to Ashton. However, it was not suitable and obviously there was disappointment on all parties, due to the effort that was executed to make this happen. However, Mr. Bas was professional and polite and accepted our responses with a courteous manner. Following on, we had to claim back the GBP99.00 that was paid up front as part of the relocation of the car from Liverpool to Manchester. When the funds were not received back into my account, I followed up with Sean. He was absolutely fantastic. He was polite, professional, he understood my issues clearly and directly looked into the matter whilst I stayed online. He then liaised with the finance team, checked the systems and ensured that the refund was executed whilst I was on the phone. Everything about the team, Mr. Bas, Sean, was amazing. Although my purchase was not successful on this occasion, my experience with Motor Range Ashton were on point.

Nav, what can I say “ A real gentleman, knowledgeable, professional and installed our confidence in the company.
10 out of 10 from me for both Motor range and Nav.
Guy Hartley

The sales team are great it’s the aftercare warranty is nonsense tbh, bought a car from them after 24 hrs having it the engine light came on, went to there garage for inspection then sent to Crewe, got the vehicle back after 3 weeks, only again the starter motor went, having purchased the warranty from Motorrange, we had to find a garage ourselves who would take the vehicle, had the diagnostic done, Carplane emailed Motorrange for the go ahead to repair the vehicle and there is were it stops. Every time we phone motorrange there manager is either on holiday or dosnt work Fridays or is off sick. They do this as they know you’re fed up paying taxis to work everyday. So you end up paying for the repair yourself. Which I am not, never ever opt into a contract with Motorrange to take out there warranty, it’s a joke, you have to do everything yourself. And it stops at the manager in service who is never there every time you phone. Had this car now 2 months and it’s been in the garage more than once my driveway. Just don’t take out there warrant there’s better out there who look after you .