Motor Range Avis 

4 631
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company e ellent what they do the staff are great what i like your zale tea. Let u look at vehicales there no presure with your loads of csr too choose and very cheap best company i have delt... Voir plus

Noté 5 sur 5 étoiles

Our sales person Tommie and very helpful and patient with us and took his time to show us a range of cars until we found the one that was right for us. He made sure the car was perfect when we picked... Voir plus

Noté 5 sur 5 étoiles

We recently got our new car from Motor Range Aintree and honestly couldn’t fault the whole experience, especially Georg. From the moment we arrived, Georg was friendly, welcoming and really ea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The site was fantastic, the range of vehicles was too. I got the car I wanted with it serviced and a full years mot with zero minors, exactly what I wanted. Also Jamie dealt with me from start to fini... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

The Northwest's No. 1 for used cars with over 2000 cars available across two supersites in Liverpool & Manchester. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team or live chat on our website - visit www.motorrange.co.uk. Find our Liverpool branch on Dunnings Bridge Road opposite Sefton Retail Park at the end of the M57/M58 motorways (Satnav L306YW). Visit our Manchester branch on Alexandria Drive, Lord Sheldon Way, off the M60, OL7 0QN. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm.


Coordonnées de contact


4,5

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(4 631)

723 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Poor after sales service…

I bought a vehicle which after one month I noticed that the rear door seals were hanging off. When I contacted them about this they said can you send some photos. I did this and heard nothing back so I chased them again and they said the car was now outside the 30 day warranty and there was nothing they could do. The extended warranty was also useless as it did not cover cosmetics?(so much for the the 120 point inspection).
What was the point in asking me to send photos if it was outside of the warranty period? Jokers!

13 août 2026
Avis spontané
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Réponse de Motor Range

Hello Glenn, thank you for taking the time to leave this review. Our Service Advisor Emma has been in touch to arrange a convenient time for you to visit and we are awaiting the new door seals from our suppliers. We apologise that this was not sorted as soon as you mentioned, and we look forward to putting things right. If there is anything further we can assist with please don't hestiate to let us know at your appointment.

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

had my MOT done here recently

had my MOT done here recently, Emma was great help with getting my car sorted and customer service was lovely. no complaints at all I would definitely recommend

29 juillet 2026
Avis spontané
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Réponse de Motor Range

Hello Kirsty, thank you for taking the time to leave this great review. Wishing you many happy miles!

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

Great service from Nav

Great service from Nav. Very friendly.

11 août 2026
Avis spontané
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Réponse de Motor Range

Hello Kevin, thank you for the 5 stars! Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

Caitlin is absolutely lovely and…

Caitlin is absolutely lovely and amazing and made the whole buying process amazingly smooth

10 août 2026
Avis spontané
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Réponse de Motor Range

Hello Natasha, thank you for this great feedback! Your lovely comments will be passed on to Caitlin in our Sales Team. Wishing you many happy miles!

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

Absolutely great service by Jason…

Absolutely great service by Jason Williams, the car was showroom condition for pick up, can't fault anything from start to driving out with my new car, great job, thank you.

10 août 2026
Avis spontané
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Réponse de Motor Range

Thank you Alan for the 5 stars! We are delighted to hear you've enjoyed buying your new car from Motor Range and your kind commetns will be passed on to your sales advisor, Jason. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

Really happy with my experience.

Really happy with my experience at Motor Range Car Sales. The staff were all really friendly and there was absolutely no pressure to buy. I was given plenty of time to look around the cars and take my time deciding what I wanted.

Jake looked after me throughout and was brilliant. He was really friendly, knowledgeable and explained everything clearly, which made the whole process really easy.

There was a bit of an issue with the MOT on my part-exchange car, but we quickly came to an agreement that was fair to everyone, so no problems there.

Before I collected my new car, they made sure it had been serviced and that anything I had mentioned was sorted. Jake also noticed that the brakes weren’t great and made sure they were replaced before I picked the car up, which I thought was excellent. The car had also been given a full deep clean and looked great when I collected it.

Overall, a really good experience and I felt like they genuinely wanted to make sure everything was right before I drove away. I’d definitely recommend Motor Range Car Sales and would happily use them again.

3 août 2026
Avis spontané
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Réponse de Motor Range

Hello Maria, thank you kindly for taking the time to leave this 5 star review! Your kind comments will be passed on to Jake in our Sales Team who will be delighted to hear your feedback. Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

Well done Tony & AJ at Manchester

I recently purchased a new car from the Manchester dealership. Tony Hewitt and AJ provided exceptional service.
Their professional advice and in-depth product knowledge enabled me to make an informed decision and choose a vehicle perfectly suited to my requirements.
They are a credit to the company and I would highly recommend them! The company are lucky to have them - 5 ⭐️

3 août 2026
Avis spontané
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Réponse de Motor Range

Hello, thank you for taking the time to leave this 5 star feedback! Your kind comments will be passed on to the team in Manchester. Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Noté 1 sur 5 étoiles

Shocking

Shocking
Left ages when picking up the car
Finance was not cleared for more than 2 months
Car was not sold as seen and further calls and trips had to be made
Overall lack of care for the customer

27 juillet 2026
Avis spontané
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Réponse de Motor Range

Hello Gemma,

We are sorry to hear that your experience did not meet your expectations. Providing excellent customer service is extremely important to us, and we apologise that we fell short on this occasion.

We understand that you were disappointed that the vehicle was not supplied with locking wheel nuts. However, your vehicle does not require them, as the wheel studs are designed to be fitted and removed without the need for locking nuts. We appreciate that this may not have been explained clearly at the point of collection, which understandably led to some frustration.

We can see that you have been in contact with both your Sales Advisor and our Service Team, who have been available to offer further assistance and answer any questions you may have.

We appreciate your feedback, as it helps us identify areas where we can improve. Thank you for bringing your concerns to our attention, and we wish you many happy miles in your new vehicle.

Best wishes
Laura Gilchrist
Customer Care

Noté 1 sur 5 étoiles

Wormwood motors. Avoid

Completely avoid. Should be called wormwood motors. I remember my first time at this place I was talking to the salesman and lucky enough a friend of a friend recognised me and told me dont buy anything from here. Must be 10 years on from then and a friend got a email from motor range saying that any damage to car is not their responsibility. So they messaged me to go take a look and the staff had put a metal sign ontop of the car. Having looked at the forecourt I think they have as many cats for sale as they have broken cars at the back. If you see a car with service history and any of them are in motor range then you know it hasn't been serviced. My friends car has service history from main dealership on his app but motor range supplied service history from them selves completely different milage and dates.

14 mai 2026
Avis spontané
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Réponse de Motor Range

Hello John,

Thank you for taking the time to leave your review. We would be keen to look into the concerns you have raised, however, some of the comments in your review do not reflect our usual processes or practices at Motor Range.

For example, we would never place metal signage on top of a vehicle, and all of our vehicles receive an oil and filter service as standard prior to sale. We would therefore be keen to establish whether the experience described relates to Motor Range and, if so, understand the circumstances surrounding the vehicle in question.

You also mention a friend who has experienced issues with their vehicle’s service history and mileage. We would be more than happy to investigate this further and assist your friend if they require any support.

Please contact me directly at laura.gilchrist@motorrange.co.uk with the vehicle registration or any further details, and I will be happy to look into the matter and assist wherever possible.

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

Georg was great is finding a new car

Georg was great is finding a new car. Staff are very welcoming.

7 août 2026
Avis spontané
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Réponse de Motor Range

Thank you for your 5 star review! Wishing you many happy miles.

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

Jason Williams was fantastic this isy…

Jason Williams was fantastic this isy 5th car from him highly recommended

7 août 2026
Avis spontané
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Réponse de Motor Range

Hi Jojo, thanks so much for leaving this excellent review! We are delighted to hear you have returned for your 5th car! Thanks so much for your continued support. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

Hyundai i20 pick up

Nice service, quick and easy, boss staff (Jason) delt with me and made things super easy and relaxed atmosphere which is what you want when coming to make a big purchase

6 août 2026
Avis spontané
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Réponse de Motor Range

Thank you Keagan for taking the time to leave this great feedback. We are delighted to read your kind comments. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

Great customer service

Great customer service, well looked after by the receptionist 😊

6 août 2026
Avis spontané
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Réponse de Motor Range

Thank you Meg for the 5 stars!

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

Ericka looked after me and was great

Ericka looked after me and was great, knowlegable with my car and everything was done no problem. Very good customer service. Thanks Ericka

5 août 2026
Avis spontané
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Réponse de Motor Range

Hello Terrie Lee, thank you for taking the time to leave this excellent feedback! Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

I would like to thank the service team…

I would like to thank the service team especially Ericka for her top notch assistance, very polite and very professional. She is very knowledgeable with cars and she gave me some tips and advice on how to do proper care with my car. Very satisfied and happy with the service!

4 août 2026
Avis spontané
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Réponse de Motor Range

Hello Lloyd, thank you kindly for leaving this great feedback. Wishing you many happy miles!

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

Was served by Ericka today and I…

Was served by Ericka today and I thought she was great. She was quick, pleasant and helpful. I couldn't ask for better service.

5 août 2026
Avis spontané
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Réponse de Motor Range

Hi Vincent, thank you for leaving this 5 star review! Your kind comments will be passed on to Ericka in the Service Team. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

The staff are very approachable & accomodating

The staff are very approachable & helpful specially erika shes a lovely lady & she explain well after the service.
I ddnt regret i choice motor range to buy my car all the staff are very friendly & very accomodating.

30 juillet 2026
Avis spontané
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Réponse de Motor Range

Hello Ram, thank you kindly for taking the time to leave this great feedback! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

My car has had a few issues since…

My car has had a few issues since purchasing last year but everytime Erika and the service department solve the problem with little hassle

4 août 2026
Avis spontané
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Réponse de Motor Range

Hello Emily, thanks for the 5 star feedback! Wishing you many happy miles.

Best wishes,
Laura Gilchrist
Customer Care

Noté 5 sur 5 étoiles

Nick B is wonderful

Nick B is wonderful. Bought our second vehicle.

4 août 2026
Avis spontané
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Réponse de Motor Range

Thank you Isuri for the 5 star review! We hope you enjoy your second vehilce from Motor Range.

Best wishes,
Laura Gilchrist
Customer Care

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