Excellent service. Quick efficient,all completed in a few days of order. I will definitely use them again. Didn’t know it could be so easy.
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Prompt and proffessional. Efficient is use of time. Minimum disruption to tenants. Explained changes in the processs since last certified. Possible improvements, their costs and savings. Would reccome... Voir plus
L'entreprise a répondu
They called immediately, booked in for doing EPC the following day. Turned up on time, got on with the job, no nonsense, and sent the completed certificate 1st thing in the morning on the day after su... Voir plus
L'entreprise a répondu
Easy call to book Flexible h booking to fit in with tenants who work night shift Speedy notification of outcome
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À propos de l'entreprise
Coordonnées de contact
5D The Tanneries, PO14 4AR, Titchfield, Royaume-Uni
- 0203 327 2173
- info@nationwideepc.com
- nationwideepc.com
4,6
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Seamless from start to finish
Seamless from start to finish. Easy as pie to book online. The whole process was great and efficient and quick.
5 mai 2026
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear that you found the process seamless from start to finish and that booking online was easy. It’s great to know everything was quick, efficient, and straightforward for you.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear you experienced a quick, efficient and cost-effective service. It’s always our aim to provide a smooth and reliable experience at great value for our customers.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
Very helpful
28 avril 2026
Réponse de Nationwide EPC
Thank you for your feedback!
We’re really pleased to hear you found our service very helpful. It’s always our aim to provide clear, supportive and efficient service for our customers.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
Though the work was done very well
Though the work was done very well, we experienced cancellation of two appointments without any reasons from your company which disturbed the tenant.
27 avril 2026
Réponse de Nationwide EPC
Thank you for taking the time to share your feedback.
We’re really pleased to hear that the work itself was completed very well, however we are very sorry for the inconvenience caused by the cancellation of two appointments and the disruption this caused for your tenant. This is not the level of service we aim to provide, and we understand how frustrating this must have been.
Please accept our sincere apologies for the inconvenience. We will be reviewing what happened to help ensure better communication and reliability moving forward.
Thank you again for your feedback.
Hayley
Customer Service Manager
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear that we were able to talk you through the process and take the time to listen to what you needed. Providing clear guidance and a supportive service is always our priority.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
Prompt and proffessional
Prompt and proffessional. Efficient is use of time. Minimum disruption to tenants. Explained changes in the processs since last certified. Possible improvements, their costs and savings. Would reccomend.Excellent price, easy to book . Fast service.
1 mai 2026
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear that the service was prompt and professional, with efficient use of time and minimal disruption to tenants. It’s also great to know our engineer took the time to explain process changes, potential improvements, and associated costs and savings. We’re glad you found the service easy to book, good value, and fast.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear you found the service very good and efficient. It’s always our aim to provide a smooth and reliable experience for our customers.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
No contact to arrange an appointment…
No contact to arrange an appointment two days after placing the order. Telephone numbers don't work, extremely hard to contact
1 mai 2026
Avis spontané
Ease of booking and quick and efficient…
Ease of booking and quick and efficient service
29 avril 2026
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear you found the booking process easy and the service quick and efficient. It’s always our aim to make things as smooth and straightforward as possible for our customers.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
Pleasant experience
Simple to book, typical price for an EPC, kept informed regarding the appointment, very pleasant and efficient examiner, with certificate issued the same day. Could not really ask for more.
29 avril 2026
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear that you found the process simple to book, were kept informed about your appointment, and received a prompt and efficient service from a very pleasant examiner. It’s also great to know the certificate was issued the same day and that everything met your expectations.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
I ordered Gas Safety Cert + CO Detector…
I ordered Gas Safety Cert + CO Detector + Smoke Alarm, but only the gas check was carried out. The gas check came back failed, I asked for a price to fix it and complained about the smoke detector and CO alarm not being done. Received an email back in the junk folder a week later saying they would ask the engineer for a price and let me know. No mention of missing jobs. I also enquired about CO detector and a smoke alarm only for another property and got an email back about solar power??
21 avril 2026
Réponse de Nationwide EPC
Thank you for your review.
We’re very sorry to hear about your experience and apologise for the lack of clarity and delays in communication regarding your order, as well as the confusion around the additional services you expected to be completed. This is not the level of service we aim to provide.
We also apologise for the incorrect response you received regarding your enquiry, which clearly did not address your request appropriately.
If there is anything we can do to resolve this matter for you, please email info@propcert.co.uk with your order details so we can investigate fully and ensure the correct team responds to you directly.
Kind regards,
Hayley
Customer Service Manager
Réponse de Nationwide EPC
Thank you for your feedback!
We’re really pleased to hear you experienced a professional service. It’s always our aim to deliver a smooth, reliable and high-quality experience for all our customers.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear that you found the service to be exceptional and that our team looked after you so well. It’s always our aim to deliver a high standard of service from start to finish.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear that everything went well and that you received your result the next day. It’s always our aim to provide a smooth, fast and reliable service.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
Good booking experience and great…
Good booking experience and great service from gentleman that delivered the service
22 avril 2026
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear you had a good booking experience and received great service from the engineer who attended. It’s always our aim to provide a smooth and professional service from start to finish.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
Great service,fitted in with the time i…
Great service,fitted in with the time i required .
22 avril 2026
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear you received great service and that we were able to fit in with the time you required. It’s always our aim to be flexible and provide a smooth, convenient experience for our customers.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
booking was ok
booking was ok , but it moved, maybe the tenant, when done at the 11th hour it said on the portal urgent book it! However, office assisted and emailed the GSC to me.
22 avril 2026
Réponse de Nationwide EPC
Thank you for taking the time to share your feedback.
We’re glad to hear that the booking was ultimately handled with assistance from our office team and that your GSC was emailed to you. We’re sorry to hear that the booking process was not as smooth as expected and that changes were required, which caused some confusion.
We appreciate your comments and will review this to help improve the clarity and reliability of the booking process going forward.
Thank you again for choosing PropCert and for your feedback.
Hayley
Customer Service Manager
EPC survey.
The booking process was quick and easy and examiner was polite and helpfull. Once the EPC survey had been completed the certificate arived quickly.
20 avril 2026
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear that the booking process was quick and easy, the examiner was polite and helpful, and that your EPC certificate arrived promptly after the survey was completed. It’s always our aim to provide a smooth and efficient service from start to finish.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
Great service, reasonably priced…
Very easy to book and reasonably priced. EPC was online within 2 days. Great service!…
17 avril 2026
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear you found the service very easy to book and reasonably priced, and that your EPC was available online within 2 days. It’s great to know you were happy with the overall service.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
Simple to book
Simple to book. Auditor turned up following day on time, was friendly and very efficient.
19 avril 2026
Réponse de Nationwide EPC
Thank you for your great feedback!
We’re really pleased to hear you found the booking simple, and that the auditor arrived on time the following day and provided a friendly and very efficient service. It’s always our aim to make the process smooth and reliable from start to finish.
Thank you again for choosing PropCert and for taking the time to share your comments.
Hayley
Customer Service Manager
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