Newton are a reliable and responsive factor. They replied to my requests for property maintenance quotes and work promptly, and the work has been done very quickly. I’m relieved that I can rely on the... Voir plus
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Lisez les avis des autres
First class customer service during our conversation this afternoon with James Breckenridge. My dad was needing help getting his account changed to DD and James made the whole thing easy. Many thank... Voir plus
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Credit Controller, James Breckenridge was extremely helpful and answered my questions. Made the the interview easy and didn’t mind going over any questions I was unsure about. The other staff on the... Voir plus
L'entreprise a répondu
Justyna in the Aberdeen office has been the most efficient person we have dealt with so far, in the 3 years we have been living here. She has dealt with all our queries promptly over the last few wee... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Award winning common property managers, motivated to offer the very best customer service at all times. We provide management services to blocks of flats (of all shapes and sizes) and grounds only management solutions throughout Scotland. We have fully manned offices in Glasgow, Aberdeen, Inverness and Inverclyde, we are never far away when our customers need us!
Coordonnées de contact
87 Port Dundas Road, G4 0HF, Glasgow, Royaume-Uni
- 0141 353 9700
- support@newtonproperty.co.uk
- newtonproperty.co.uk
4,3
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Leigh was very helpful in assisting…
Leigh was very helpful in assisting with setting up my two accounts on the portal, and proactive in sending missing invoices.
24 septembre 2026
Avis spontané
Réponse de Newton Property Management
Good morning David,
Thank you for taking the time to leave this review. We're delighted to hear that Leigh was able to assist you with setting up your portal accounts and proactively provide the missing invoices. Delivering helpful, efficient service and ensuring our customers have access to the information they need is very important to us, and it's great to know Leigh's support made the process straightforward for you.
We appreciate your feedback and will be sure to pass on your kind comments to Leigh.
Kind regards,
The Team @ Newton
Excellent response to problem
Problem attended to promptly and efficiently by Newton management team member Maz. ADS electrician charming and knowledgeable in providing solution to problem.
18 septembre 2026
Avis spontané
Réponse de Newton Property Management
Good morning Mrs Campbell,
Thank you for taking the time to share your feedback. We're delighted to hear that Maz was able to assist promptly and efficiently, and that the issue was resolved to your satisfaction. It's also wonderful to hear your positive comments about ADS Electrician and their knowledgeable, professional approach.
We appreciate your kind words and will be sure to pass your feedback on to everyone involved.
Kind regards,
The Team @ Newton
We had been having a difficult period…
We had been having a difficult period with Newton and their continual change of management, until Kayleigh took over. During the period we have had Kayleigh the progress on outstanding issues has been diligently dealt with.
15 septembre 2026
Avis spontané
Réponse de Newton Property Management
Good morning Keith,
Thank you for taking the time to share your feedback. We appreciate your patience during a challenging period and are pleased to hear that Kayleigh's management has made a positive difference. It's great to know that outstanding matters have been progressed diligently and that you have seen improvements in communication and issue resolution. We will ensure your comments are passed on to Kayleigh and the wider team.
Kind regards,
The Team @ Newton
I spoke to Ryan early yesterday morning…
I spoke to Ryan early yesterday morning and the repair was completed by the evening.
I felt it was a very efficient service.
16 septembre 2026
Avis spontané
Réponse de Newton Property Management
Good morning Mary,
Thank you for taking the time to share your experience. We're delighted to hear that Ryan was able to assist you promptly and that the repair was completed so quickly. Providing an efficient and responsive service is something we strive for, and it's great to know this was reflected in your experience.
Kind regards,
The Team @ Newton
Ruth McGowan answered promptly
Ruth McGowan answered promptly, explained the set up regarding direct debit monthly payments and even explained that I would receive legitimate third party correspondence in connection with the payments which I should dismiss as a scam. System now set up to allow me to manage my account more efficiently. Excellent service.
17 septembre 2026
Avis spontané
Réponse de Newton Property Management
Good morning,
Thank you for your wonderful feedback. We're pleased to hear that Ruth was able to assist you promptly and clearly explain the direct debit process, including the third-party correspondence you could expect to receive. It's great to know that everything has now been set up to help you manage your account more efficiently.
We appreciate your kind comments regarding the service provided and will ensure your feedback is passed on to Ruth.
Kind regards,
The Team @ Newton
Newton are a reliable and responsive…
Newton are a reliable and responsive factor. They replied to my requests for property maintenance quotes and work promptly, and the work has been done very quickly. I’m relieved that I can rely on them to look after the communal building and grounds so well. Their communication is always professional and friendly, too.
15 septembre 2026
Réponse de Newton Property Management
Good morning Simone,
Thank you for taking the time to leave such positive feedback. We're delighted to hear that you find Newton to be a reliable and responsive factor. Providing prompt assistance with maintenance requests, obtaining quotations, and ensuring works are completed efficiently are all key priorities for our team.
It's especially rewarding to know that our service gives you confidence that your communal building and grounds are being well looked after. We also greatly appreciate your kind comments regarding our professional and friendly communication.
Thank you again for your support.
Kind regards,
The Team @ Newton
Rhea was extremely helpful throughout…
Rhea was extremely helpful throughout this matter. She was diligent, attentive and supportive throughout, as she has been on every occasion I’ve been in touch with Newton. Her assistance was greatly appreciated.
16 septembre 2026
Avis spontané
Réponse de Newton Property Management
Good morning Ross,
Thank you for taking the time to share your feedback. We are delighted to hear that Rhea was extremely helpful throughout this matter and that her diligence, attentiveness, and support made a positive difference to your experience. It is particularly rewarding to know that she has consistently provided such a high standard of service on every occasion you have been in touch with Newton. We greatly appreciate your kind comments and will ensure they are passed on to Rhea.
Kind regards,
The Team @ Newton
Newton Property Management
Abbey Sutherland is always polite, professional and extremely helpful whenever I’ve had reason to call Newton property management.
16 septembre 2026
Avis spontané
Réponse de Newton Property Management
Good morning Anne,
Thank you for taking the time to share your feedback. We are delighted to hear that Abbey has consistently provided you with a polite, professional, and helpful service whenever you have contacted Newton Property Management. We pride ourselves on delivering excellent customer service, and it is wonderful to know that Abbey's commitment and dedication have made such a positive impression. I will ensure your kind comments are passed on to her. Thank you for your valued support.
Kind regards,
The Team @ Newton
Great customer service
First class customer service during our conversation this afternoon with James Breckenridge. My dad was needing help getting his account changed to DD and James made the whole thing easy. Many thanks
15 septembre 2026
Avis spontané
Réponse de Newton Property Management
Good morning Karen,
Thank you for taking the time to leave such a positive review. We are delighted to hear that James provided first-class customer service and was able to assist your dad with setting up his Direct Debit. We understand that managing account changes can sometimes seem complicated, so it is great to know that James made the process straightforward and easy. Your kind comments will be passed on to him. Thank you again for your feedback and for choosing Newton Property Management.
Kind regards,
The Team @ Newton
Residents Experience of Newton 25/26
Extremely difficult to get in contact with the agents either in the Aberdeen office or other offices, trying to get any work on the property even relatively minor fixes takes a long time to resolve, once you do get a hold of an agent.
Fees are high compared to other competitors in this market.
11 septembre 2026
Avis spontané
Réponse de Newton Property Management
God morning Arnab,
Thank you for your kind review. We are delighted to hear that you found our team helpful and that Claire McDonald was able to assist you. We will be sure to pass your feedback on to Claire. Thank you for taking the time to share your experience.
Kind regards,
The Team @ Newton
Credit Controller
Credit Controller, James Breckenridge was extremely helpful and answered my questions.
Made the the interview easy and didn’t mind going over any questions I was unsure about.
The other staff on the phones also very helpful
10 septembre 2026
Avis spontané
Réponse de Newton Property Management
Good morning Jean,
Thank you for taking the time to leave this review. We're delighted to hear that James Breckenridge was able to assist you effectively, answer your questions, and make the process straightforward and comfortable. It's also great to know that our wider team provided helpful support and a positive experience when you contacted us.
We really appreciate your feedback and will be sure to share your kind comments with James and the rest of the team.
Kind regards,
The Team @ Newton
I had a problem with a tree being taken…
I had a problem with a tree being taken away and it was there for privacy into my back garden. Bruce arrived on my doorstep and after explaining the problem to him he assured me that it would be sorted. Very polite and very professional throughout the process from phoning to being assured it would be sorted
8 septembre 2026
Avis spontané
Réponse de Newton Property Management
Good morning Daniel,
Thank you for taking the time to leave your review. We are delighted to hear that Bruce from Higher Ground contractors was able to assist with your concerns regarding the tree and provide reassurance throughout the process. It's great to know that you found him polite, professional, and committed to helping resolve the issue. We appreciate your feedback and will be sure to share your kind comments with Bruce.
Kind regards,
The Team @ Newton
E-on's overcharging of electricity
Gavin was much help with contacting the electric company E-on about their odd bills with the buildings electricity and found that their weren't actually reading the meters just take blind guesses at how much electricity was being used.
10 mars 2026
Avis spontané
Réponse de Newton Property Management
Good morning Alex,
Thank you for your review. We're delighted to hear that Gavin was able to assist in resolving the issue with the building's electricity billing. Investigating discrepancies and working with service providers can often be a complex process, so it's great to know his efforts helped uncover the cause of the unusual charges. We appreciate you taking the time to recognise his support and dedication.
Kind regards,
The Team @ Newton
Yvonne was very helpful and helped…
Yvonne was very helpful and helped resolve the roof leak extremely promptly.
2 septembre 2026
Avis spontané
Réponse de Newton Property Management
Good morning Emma,
Thank you for taking the time to leave a review. We are delighted to hear that Yvonne was able to assist you and help resolve the roof leak so promptly. Providing efficient and effective service is very important to us, and it is great to know that Yvonne's support made a positive difference. We will be sure to pass your kind comments on to her.
Kind regards,
The Team @ Newton
Avoid at all costs!!
Newton have managed the development my flat is in since mid-2024 and I have never felt so stressed and disrespected in my life.
Elizabeth has been our PM for the majority of our time with Newton's, and every day has a different answer to the simplest of questions. I've been consistently patronised, misled, and outright lied to as it appears this company exist to take money and play the blame game. Her line manager, Justine, has supported her in every wrongdoing at our development.
Most recently they have claimed Elizabeth has visited our development three times a week whilst repair works were ongoing in our car park. These works had to be organised by our hard working committee - as Newton's had since our AGM in 2025 to book these works in yet a year is not long enough to book in a week-long repair project for Newton's it seems. Whilst allegedly carrying out these visits three times a week, Elizabeth didn't manage to notice various areas of the car park had been missed, has not shared the original scope of works the contractor was working to with owners, and has most recently said "Newton's aren't responsible for for checking/overseeing works at a development. We are only responsible for appointing and paying contractors" which is utter nonsense given they charge additional admin fees for the management of large projects. Avoid at all costs, or hire and end up in the never ending loop that is their complaints process.
2 septembre 2026
Avis spontané
VERY GOOD CUMMNICATION AND VERY HELP…
VERY GOOD CUMMNICATION AND VERY HELP STAFF AND GET THE JOBE DONE IN NO TIME
1 septembre 2026
Réponse de Newton Property Management
Good morning Pritam,
Thank you for your kind review. We are delighted to hear that you were pleased with our communication and found our team helpful and responsive. Providing excellent service and resolving matters quickly for our customers is always our goal, so it's great to know this was reflected in your experience.
Kind regards,
The Team @ Newton
Réponse de Newton Property Management
Good morning Michael,
Thank you for your review. We are pleased to hear that you received great service and appreciate you taking the time to share your feedback. Your support is greatly valued, and we look forward to continuing to assist you in the future.
Kind regards,
The Team @ Newton
June was exceptionally helpful
June was exceptionally helpful, when I contacted Newton in regards to an issue I had regarding the entry release in the property.
Thank you June for your professional support.
2 septembre 2026
Avis spontané
Réponse de Newton Property Management
Good morning Joanne,
Thank you for taking the time to share your feedback. We are delighted to hear that June was able to assist you with your entry release issue and provide the professional support you needed. We will be sure to pass on your kind comments to her, and we're pleased she was able to help resolve your query.
Kind regards,
The Team @ Newton
Dealt with promptly by Cheryl
Dealt with promptly by Cheryl, who was friendly and helpful.
1 septembre 2026
Avis spontané
Réponse de Newton Property Management
Good morning,
Thank you for taking the time to leave us a review. We're delighted to hear that Cheryl was able to assist you promptly and that you found her friendly and helpful. We will be sure to pass on your kind comments to her, as feedback like this is always appreciated.
Kind regards,
The Team @ Newton
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