Ogi Avis 

Ade D & Charlie K came out to my address to install the OGI line and box, they were friendly and professional, they even cleaned up afterwards

Zero customer service. Completely fictitious and contradictory answers and never call you back, despite promising to do so. 10 days without internet and still no clearer when it will be back up. Simply awful company.
Update after 23 days, still no coherent communication from this bunch of clowns. Utterly useless.
Update after 28 days with no internet or any further coherent communication a 5G router arrived with zero paperwork. Plugged in and worked for approx. One hour - then ran out of data. The incompetent fools at Ogi had not thought about making sure the data plan was up to date. Still no internet or signs of brain function within this terrible company.

Absolutely brilliant from first meeting, tech visit then installation
I have been suffering a very poor experience with BT for too long
I kept thinking just persevere
How wrong I was
If you can get OGI don’t hesitate

The installation team were really helpful and did a really tidy job,as well as taking the time to explain the eero app and how the new router worked.

My Ogi installation was completed by Jake Munkleg and Rhys Murgan. The standard of work was excellent. They both kept me fully informed throughout the installation. Once my Internet was on-line they explained all that I needed to know how to use the Ogi network

Jake Munkley and Liam Evans installed my wifi this morning and explained everything to me so well. I’m so pleased with my experience, both were really professional.

Well We are Back on Line with the best OGI Broadband. 1GB eero 7
The 2 Installers.
1st Charlie K .
2ed ADE. D.
10 out of 10.
Thanks Buds.

I am writing a review to say I was very happy with the service and help I received from Laura Fenning. She was great and made the whole process very easy.

Liam and Jake our engineers were first class.
I instructed them about the cable route and they executed it perfectly. Cleaned all of their mess and have left me with real quality internet.
Very professional engineers and couldn’t recommend them enough.
Doing ogi immensely proud

Very speedy & competent installation.
Laura Fenning, who guided this whole difficult fitting is a credit to this company.
It could have been a nightmare changeover for me but was, in the end, effortless and cheerful
10/10 all round. Da iawn, cariadau ❤️🏴󠁧󠁢󠁷󠁬󠁳󠁿✊

Ashley Dean , Josh Rees and Lucy Greenman were pleasant and most helpful. They were very informative and willing to answer my questions with great knowledge. It was a pleasure to meet them .

Ashley and Josh installed full fibre on 27 August. They were very efficient, polite and helpful. Ashley took time to explain everything and helped with my mobile and TV internet connection. Thank you can truly recommend. Teresa Llantwit Major

Excellent experience switching broadband and phone to Ogi. Ashley and Josh were professional, helpful, and quickly resolved a few issues to ensure everything went smoothly. They even gave the room a hoover afterwards—great service!

Installation of fibre went extremely smoothly despite the awkward nature of the property. Ashley & Josh did a great job. I mainly communicated with Ashley who was both professional and very helpful. Thank you both!

Friendly and efficient broadband installation by Jake Munkley
Ashley Dean and Josh Rees

Just had Ashley, Lucy and josh install my ogi internet, the team were very professional and a pleasure to have around, the Interaction with the team and the communication were 5 stars.

Charlie and team sorted issue out with ease

my original set up router was old type and not very good, signal kept dropping off. ogi said thy would send new type, but i got old type which has same problems, no one was interested when i phoned up.

Great service today from Simon and Jake very polite and friendly would recommend to family and friends