Ogi Avis 

2 708
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The installation team (ashley, luam,lucy&josh) from ogi were excellent good work clean tidy no mess cleaned up after themselves very polite and knowledgable great team. And ogi broadband working great... Voir plus

Noté 5 sur 5 étoiles

I had to renew my Ogi Broadband contract, I phoned Ogi and spoke to Leo a Loyalty expert, he helped me to choose the right broadband option for my needs. I was very grateful for the help and advice I... Voir plus

Noté 1 sur 5 étoiles

Ridiculous company, they do not extend your contract but push you into rolling contract. Which is very difficult to come off. The best bit is this when you receive your offer it says: "Please read the... Voir plus

Noté 5 sur 5 étoiles

Absolutely brilliant from first meeting, tech visit then installation I have been suffering a very poor experience with BT for too long I kept thinking just persevere How wrong I was If you can... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de télécommunications
  2. Fournisseur d'accès Internet
  3. Fournisseur de connexion internet
  4. Service internet et téléphone

À propos de Ogi

Écrit par l'entreprise

Ogi is Wales’s leading alternative network provider, installing a Gigabit-capable digital network in towns and villages across south Wales. It’s next generation stuff, giving local families and businesses great value ultrafast and ultra-reliable services, from a talented local team.

Bringing a full fibre network to your community takes a lot of planning, digging, cabling and installing – but, don’t worry, if we need to dig in your street, it should only take a few weeks. Once it’s in, your full fibre network is capable of being up-cycled continually, so you won’t be seeing our diggers again for a very long time, unless we need to quickly repair something.

Once it’s installed, full fibre broadband is pretty reliable. But of course things can go wrong from time to time with the network, your equipment or our services. We monitor the network 24/7, dealing with known problems straight away; so even if the Customer Care team isn’t available, our Ogi Engineers will still be busy repairing any issues we spot – hopefully before you even notice.

If you have any issues or questions to raise with Ogi, please call our friendly Care team (contact details below), and we’ll get back to you as soon as we can. We’re here from Monday to Friday, 8:00am - 6:00pm and Saturday, 9:00am - 5:00pm.

Ogi for home Ogi for business Can you get Ogi's full fibre?

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(2 708)

382 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The Ogi Customer Loyalty Executive…

The Ogi Customer Loyalty Executive Megan was excellent (hence the 5-star review) and resolved all of my queries quickly and very helpfully. She went the extra mile to ensure that my contract renewal went smoothly and satisfactorily. It is not overstating matters to say that I would have taken my business elsewhere but for the support I received.

6 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Megan was absolutely brilliant

Megan was absolutely brilliant. she was polite, knowledgeable, very patient and comical which made the experience worth it.

Everything sorted promptly and delivery stupidly quick 😂😂👍👍

She is an asset to the company without a doubt.

10 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Really happy with the service I…

Really happy with the service I received Simon Davies and Jake munkley were very helpful, professional and friendly.
The insulation was quickly and neatly, and took the time to explain everything and make sure the internet was working properly before leaving.

10 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Big Shout out to Ade D and Charlie K

Big Shout out to Ade D and Charlie K
Came to install ogi today at military road. Very friendly, clean & tidy. Set everything up me for me as I dont have a clue 🤣 Thank you both 👍 thank you Ogi

10 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Ieuan and Rhys

Ieuan and Rhys
These engineers were absolutely fantastic.. a credit to your company. They listened and didn’t rush the job. Answered all my questions and made the install very neat. They were polite and hardworking. Thankyou both

10 août 2026
Avis spontané
Noté 5 sur 5 étoiles

OGI WiFi

Great experience with OGI WiFi team with Megan Davies supporting every step to make the new contract such a smooth transition. Thanks Megan.

24 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Simon Davies and Jake munkely came to…

Simon Davies and Jake munkely came to install my new WiFi today they were fabulous quick service and even cleaned up after themselves explained how everything worked and was up and running in a shot thank you

10 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Ashley and Josh were very friendly, professional and down to earth. They installed the broadband with minimum interuption or mess. They were very easy to talk to and answered any questions I had. They are a credit to Ogi

7 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Useless company

Useless company, desperate for business leaving their leaflets everywhere then you can't contact them, stear clear

8 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Customer Service / Installation

We had Ashley Dean and Ben Craig out today to install our Wi-Fi, and their service was phenomenal. They answered every question we had, and their customer service was amazing. They even showed us how to operate and set up the app in detail. Absolutely brilliant experience, thank you both!

4 août 2026
Avis spontané
Logo de Ogi

Réponse de Ogi

Shwmae, Imogen. Thanks for the feedback on the great experience you had with our install teams! We love to hear these, and it has been passed along to their team leader. Welcome to Ogi. Diolch Rob

Noté 5 sur 5 étoiles

Simon and jack came visited my property…

Simon and jack came visited my property very helpful and very respectful of my environment would like to give them a five star review and recommendation. Thanks again.

4 août 2026
Avis spontané
Logo de Ogi

Réponse de Ogi

Shwmae, Alison. Thanks for taking the team to leave feedback. It's great to hear about these interactions with our install teams. This has been passed along to their team leader. Welcome to Ogi. Diolch Rob

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