Ogi Avis 

Excellent service from ogi today Ade and Ben arrived when said they would. We're very helpful with any questions I asked. and made the switch over easy and completely hassle free. Thank you Ade and Ben.. Also great service from Simon who set the ball rolling again very professional and very helpful service thanks team ogi ☺️ from Ronnie and Ian 👍

Megan Davies provided a smooth and friendly customer service experience. Always dubious with phone calls but she was lovely and very patient as I thought about our contract options. Thanks a lot.

I had a phone call yesterday from Ogi about renewing my contract and spoke with Megan who was helpful and polite I am very satisfied with the custom I have received from the company so have no reason to switch to another

Reasonable price, easy renewal process. The staff member (Rory) was friendly, polite and professional, answered all of my questions, and explained everything patiently. Thank you again!

Do NOT join ogi. They will yell you they will pay your cancellation fee from your current provider then you will get a bill like I did for £799 for early termination fee. When you contact them they will then tell you our agents would never say that because it's not something we offer. I only found out because i joined online banking and I have a judgement on my credit report that will now be on there until 2030.

Just had our internet set up by Jake, Ben & Simon and they were absolutely brilliant. Lovely bunch of guys who went above and beyond to make sure we wasn't without internet and could have Ogi installed even when it wasn’t a straightforward installation. Thank you so much, we really appreciate it ☺️

Engineer visit today, Liam Evans.
Solved the problem and also got me back on the app that I was having trouble with.
Got quite a few accounts with Ogi and I have found them to be the best network provider by far

Your engineers Huw and Colin arrived today, on time. Were polite and courteous, respectful of our property and careful in our garden. The whole set up was seamless and we were left feeling really impressed and confident.
Thankyou OGI.

I was contemplating leaving Ogi if it wasn’t for a very helpful call from Megan Davies, very well spoken and extremely helpful.
Customer service matters a lot to me and she was fantastic

I had a lovely phone call off Megan Davies this morning. She was helpful and polite despite needing to repeat things due to a bad line.
I can't express how wonderful it is to have a company voluntarily ring to decrease your bills! Delighted with the company and the customer service

Installers (Simon Davies and Will Hughes) were very accommodating over the job and walked me through the switch

Ashley Dean & Josh Rees both come out today to install my Wifi, both went above and beyond to help me by installing the wifi in a awkward place in the house but they both got it sorted without any hassle. Josh showed me everything on the app and how to use it and had a good chat and made me feel like a valued customer. Shout out must go to Jake as-well as he come out the first time with Josh to my house and was very helpful with some questions I needed to know, and what the process was and how they were going to install the router without causing any damage in the house, one last mention to Kaz for the late night phone to get me installed for 2days later - first class service from all the boys and Kaz - Cheers Jack

Just renewed my broadband package after speaking with Megan Davies from the Customer Loyalty team. She was very professional and couldn't have been more helpful. After discussing my options with her I renewed for a further two years at a very competitive price.

Two lovely young men - Ieuan & Rhys carried out the installation.
Polite & respectful. Everywhere left clean & tidy.
An excellent job.

Sally

Seamless transition, much faster broadband speeds and a lot cheaper!
Ade D and Ben C were my local installers who were professional, knowledgeable, efficient, friendly and respectful of me and my property. OGI needs to retain these 2 as they represent the organisation perfectly.

Very simple, clear and helpful customer service from Megan Davies today - highly recommend this company!

Iv been with an appalling broadband supplier for longer than i needed to be just for convenience, and iv heard good things about ogi in my area, i called up and in no time was given all the information on the best package suitable for my home & needs, was simple set up, no hidden installation fees like i have previously experienced with vodafone. I cant currently give a review on how the internet runs just yet as it needs to be installed, but Joe was brilliant at handling my call.
I get overstimulated by dragged out calls and long set ups over the phone but Joe, & ogi just keep it straight forward and simple.
Vodafone broadband being the nightmare they are, took me 40 minutes to deal with a Simple request of not renewing, whereas ogi took about 15 mins to arrange setup and complete everything that was needed. Record timing, fairplay! Im looking forward to see how it runs, and hopefully works out better than the faecal storm company i was previously with.
Thankyou Joe, you're a diamond

Very friendly, great customer service.

Efficient and speedy Ogi sales person
Christian made the switch easy

My contract was up for renewal so I phoned Ogi and spoke to Rory . He was polite and explained options which were available to me in my area ,taking the time to answer my questions in a language I could understand ( techno phobe !) spoke to his manager and negotiated a renewal amount which I found acceptable. Have rarely had any problems with broadband dropping out or with the equipment would happily recommend and suggest negotiating a renewal !?