Ogi Avis 

2 712
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Liam Evans and Lucy Greenman installed my new fibre broadband today and they were both 10/10, so helpful, polite and did a fantastic job. They hid the wiring as best as possible and it was all except... Voir plus

Noté 5 sur 5 étoiles

Great set up by team came to my house very professional efficiant and explained everything from start to finish, tailored it to my needs as i wanted and got job done in fast time, Many thanks to engi... Voir plus

Noté 1 sur 5 étoiles

I have had the ogi broadband for 3 years first year was great introductory price 12 month contract, Welsh internet for Welsh people. I think the slogan needs updating to Ripping off Welsh people left... Voir plus

Noté 5 sur 5 étoiles

The installation team (ashley, luam,lucy&josh) from ogi were excellent good work clean tidy no mess cleaned up after themselves very polite and knowledgable great team. And ogi broadband working great... Voir plus

À propos de l'entreprise

  1. Entreprise de télécommunications
  2. Fournisseur d'accès Internet
  3. Fournisseur de connexion internet
  4. Service internet et téléphone

À propos de Ogi

Écrit par l'entreprise

Ogi is Wales’s leading alternative network provider, installing a Gigabit-capable digital network in towns and villages across south Wales. It’s next generation stuff, giving local families and businesses great value ultrafast and ultra-reliable services, from a talented local team.

Bringing a full fibre network to your community takes a lot of planning, digging, cabling and installing – but, don’t worry, if we need to dig in your street, it should only take a few weeks. Once it’s in, your full fibre network is capable of being up-cycled continually, so you won’t be seeing our diggers again for a very long time, unless we need to quickly repair something.

Once it’s installed, full fibre broadband is pretty reliable. But of course things can go wrong from time to time with the network, your equipment or our services. We monitor the network 24/7, dealing with known problems straight away; so even if the Customer Care team isn’t available, our Ogi Engineers will still be busy repairing any issues we spot – hopefully before you even notice.

If you have any issues or questions to raise with Ogi, please call our friendly Care team (contact details below), and we’ll get back to you as soon as we can. We’re here from Monday to Friday, 8:00am - 6:00pm and Saturday, 9:00am - 5:00pm.

Ogi for home Ogi for business Can you get Ogi's full fibre?

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(2 712)

382 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Friendly and efficient broadband installation

Friendly and efficient broadband installation by Jake Munkley
Ashley Dean and Josh Rees

29 juin 2026
Avis spontané
Logo de Ogi

Réponse de Ogi

Shwmae, Carol. Thank you for taking the time to leave feedback on how well Jake, Ashley and Josh looked after you while you were joining us and getting installed! Welcome to Ogi! Diolch

Noté 5 sur 5 étoiles

Excellent service

Just had Ashley, Lucy and josh install my ogi internet, the team were very professional and a pleasure to have around, the Interaction with the team and the communication were 5 stars.

25 août 2026
Avis spontané
Noté 1 sur 5 étoiles

my original set up router was old type…major problems

my original set up router was old type and not very good, signal kept dropping off. ogi said thy would send new type, but i got old type which has same problems, no one was interested when i phoned up.

1 juin 2026
Avis spontané
Logo de Ogi

Réponse de Ogi

Shwmae, this doesn't sound right. If you could reply to the information request, we will be happy to get this sorted out for you to make sure you're getting the service we expect. Diolch Rob

Noté 5 sur 5 étoiles

Great service today from Simon and…

Great service today from Simon and Jake very polite and friendly would recommend to family and friends

21 août 2026
Avis spontané
Logo de Ogi

Réponse de Ogi

Shwmae, Hayley. Glad to see that Simon and Jake left such a great impression! Welcome to Ogi... don't forget our refer-a-friend scheme ;) Diolch Rob

Noté 5 sur 5 étoiles

Ogi install

The team made up of Ashley, Jesh, Lucy and Huw did a very neat job. They kept us informed at all times as to what they were doing. They ensured we knew what we were doing before they left. Very professional

21 août 2026
Avis spontané
Noté 5 sur 5 étoiles

OGI just installed our WiFi

OGI just installed our WiFi. Both men were extremely helpful, Jake Munkley and Simon Davies helpful and explained everything and made it easy for us understand how to use it. Thank You

21 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast & Professional

Charlie K and Ade D, installed my new service today, they were friendly, professional, clean and tidy and explained the whole set up before they left.
5*

21 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Ashley and josh installed my Internet today and went out of their way to make sure it was positioned in the best place for good signal. This meant running cable a considerable distance through thr house, for which I am truly grateful. Excellent service.

20 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I would 100% recommend OGI to anyone in…

I would 100% recommend OGI to anyone in the future, the service was quick, effective & very professional. The two gentlemen who attended my property were Simon Davies and Jake Munkley they were friendly & very helpful when it came to any questions I had also I would like to add the communication was amazing letting me know what time to be at the property etc. Overall very happy with the experience.

One last thing they made little to no mess & the speeds are amazing 982! Very impressed.

20 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I highly recommend Ogi

New full fibre broadband installed by Ogi - great service. Ashley Dean and Josh Rees were really polite, explained everything clearly, they made no mess and the internet speed is fantastic. I highly recommend Ogi. Thank you.

19 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Ogi WiFi installation service

Just got it set up yesterday, the engineers - Jake Munkley and Simon Davies were very efficient and friendly, I would like to thank them for their professional service.

16 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Huw & Colin did an amazing job setting…

Huw & Colin did an amazing job setting up the WiFi with necessary wiring to our new home. They had to so some considerable work outside, including burying a cable, but they did this quickly and tidily. Huw then talked-through the connection process step by step. Highly recommended, thank you : )

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I had OGI at my house today for an…

I had OGI at my house today for an installation. The two guys Jake and Simon were brilliant. They arrived to find some obstacles with regards to cabling but nothing was too much trouble for them. They even helped me move some items for them to have access to a little used room. It was a pleasure having them here and they made sure everything was 100% before leaving, including explaining everything I needed to know. My only criticism of OGI is, maybe do some homework regarding access before the installation day to make it easier for all. Thanks guys .

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

My internet went down and I phoned OGI and the customer care lady that I spoke to was lovely and she passed my information onto a engineer called Ben Davies and his work ethic was superb, he resolved the issue and got my internet back on within 45 minutes, he communicated very well with me telling me exactly what has happened and what he done to fix it. Very helpful and very happy

13 août 2026
Avis spontané

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