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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve been working with Marisabella for a little while now and the support I’ve received has been genuinely life‑changing. She created such a safe, calm space where I felt completely heard and unders... Voir plus

Noté 5 sur 5 étoiles

My experience of CBT with Mirco Magi exceeded anything I could have hoped for. He was tireless in his support, and so incredibly thoughtful. He delivered impactful therapy - a clear scaffold to hold o... Voir plus

Noté 5 sur 5 étoiles

OneBright has been a useful and easy to use service. I worked with Sadia, to help me work through emetaphobia, she was great loads of availability so sessions could be frequent. She was calm, supporti... Voir plus

Noté 5 sur 5 étoiles

Great experience with the CBT therapy provided by OneBright. I had 8 online CBT sessions with Maria O’Brien. The sessions were very helpful and have enabled me to change the way I manage my emotions a... Voir plus

À propos de l'entreprise

  1. Service de santé mentale
  2. Clinique de santé mentale

Écrit par l'entreprise

We help people. As true experts in mental health, we connect individuals with outstanding therapists, providing easy access to personalised, life-changing mental health support. At Onebright we combine evidence-based therapies and world-class clinical network, with cutting edge digital technology. We partner with businesses to build, execute and continually evolve their mental health strategy individually fit for businesses and their people. Through co-ordinating and governing the mental health treatment across all referral pathways, we ensure highest quality of care and provide meaning data and insight. We treat a range of mental health conditions ranging from anxiety to depression, worry to PTSD, workplace stress to trouble sleeping. We support individuals and work with corporate businesses, private insurers, occupational health teams, healthcare professionals and EAP providers. We provide care with respect and compassion and help people develop the skills they need to enjoy a brighter future.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

940 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

My therapist Elisabeth

My therapist, Elisabeth, had helped me enough to gain back my confidence in myself by being able to observe and accept how I feel and think. This helps me how to make informed decisions and not just out of haste or impulsive emotions.

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Therapist

My daughter has found the experience extremely helpful and rewarding. Having been discharged previously from CAMHs and after relapsing, she was pretty desperate for some more support. Maxine has been incredible and my daughter has benefitted hugely from their interactions and seems to be in a much better place. Thank you

2 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Babalwa has been a great help to my…

Babalwa has been a great help to my teenage daughter. The sessions were well structured and my daughter learnt a lot of practical strategies and was expected to experiment and try out her goals. My daughter appreciated the honest, straight forward feedback and felt safe to open up and share difficult thoughts and feelings. Highly recommend.

27 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

CBT sessions

It has been great working with my therapist Diana for the past few months and her help with CBT has been important in helping me feel better. The techniques that I have been taught have been integral in helping me manage my anxiety and depression and understanding myself much better. Diana’s calm, supportive and positive approach has been so important in helping me feel relaxed and comfortable enough to open up. She has been excellent.

1 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Assessment felt pre-decided rather than collaborative

The assessment felt pre-decided rather than collaborative. CBT was recommended despite me explaining it hasn’t helped before, and alternatives weren’t discussed. I was told I’d be called back to discuss my decision, but the follow-up call was instead to book an appointment, and promised email follow-up didn’t happen.

Update: The response from Onebright did not address the specific concerns raised, instead reiterating general guidance around CBT without acknowledging the lack of collaborative discussion, the absence of alternative options, or the missed follow-up communication.

29 janvier 2026
Avis spontané
Logo de Onebright

Réponse de Onebright

Hi Helen,

I am really sorry to read this. Your initial assessment should be a collaborative experience, and I am sorry you didn't feel it was. I know that we always work with NICE guidelines for best practice which may be why CBT is recommended, however, we are always open to your views and experiences. If you are happy to do so, please reach out to us at customersupport@onebright.com or by calling in to the office, we would welcome the opportunity to discuss this further

We look forward to hearing from you,

Tiffany

Noté 5 sur 5 étoiles

Great experience of CBT

I had a course of CBT and ERP with Ian Salmon for OCD. It felt like he understood me from the beginning. I felt I could be honest and listened to without judgement. The course of therapy felt well structured and I feel so much better for it. He's given me my life back and I couldn't be more grateful.

26 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

My therapist Abigail W-P was absolutely…

My therapist Abigail W-P was absolutely amazing, she helped me get through things i wouldn’t have been able to get through we went though loads of helpful techniques which helped so much. lovely service and lovely therapist, would 100% recommend! thank you so much!

23 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great therapist - Michaela

I felt like my therapist was very open and easy to talk to . Also very warm and caring and helped me validated my feelings in a calm way

22 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

A big thank you to Olivia

A big thank you to Olivia for being so kind, patient and attentive. Being given the tools to continue the process of managing my anxiety will really help me in the run up to my A Levels and when I start university in the Autumn. My motivation and organisation has greatly improved. I am sure I will use these skills often as I go through life.

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

Very attentive, kind and warm customer support from Sheila Fernandes. Dealt with my requests very efficiently, whilst keeping me updated of the process.

19 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

Shuja has been really helpful

Shuja has been really helpful. He’s helped me remember coping mechanisms from previous therapy sessions but also given me new methods of how to cope. He’s taught me that I am doing enough / I am enough. Also that I am my own best therapist. He’s been a real help

18 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

overall review

i felt really comfortable with my therapist, he showed me some decent techniques to help me and he was patient which helped me feel more comfortable with opening up to him, we've agreed it wasn't there right kind of therapy to begin with since i still haven't been diagnosed for adhd or autism yet but when i am and i need therapy again for that i really hope to get james again

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I would highly recommend Pritesh!

Pritesh creates a safe, non-judgemental environment and has a calm, supportive approach, while also being able to appropriately challenge unhelpful thought patterns. I always felt understood, and his guidance helped me develop a clearer and more balanced perspective, particularly around anxiety and self-criticism.

Since working with Pritesh, my anxiety has reduced significantly, my relationships have improved, and I feel more confident and able to cope with challenges both personally and professionally. The changes have been meaningful and long-lasting.

I have had therapy previously, but the work I did with Pritesh has been by far the most effective. I would strongly recommend him to anyone seeking therapy, particularly if they have struggled to connect with therapists in the past. Working with Pritesh has genuinely changed my life. I would highly recommend!

23 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

My therapist John was superb

My therapist John was superb—I can’t speak highly enough of him. After experiencing a bereavement, I hit rock bottom and was really struggling to cope. John was empathetic, non-judgemental, and genuinely caring throughout. His calm and supportive environment made this healing journey a success. I’ve learned so much about myself and have been given an invaluable toolkit to help me navigate any future challenges that may arise.

15 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Positive CBT experience with Sadia

Have had a great experience going through CBT with Sadia, I have noticed a substantial improvement in my mood and my ability to deal with my anxiety

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Sue my therapist was brilliant

Sue my therapist was brilliant. She was kind and thoughtful in her approach and very skilled at bringing together the many issues i had to deal with. She listened well to what I said. She provided me with the reassurance i needed and gave me just the right number of resources and amount of information such that I did not feel overwhelmed at any point. I have learnt useful new skills and gained the confidence to continue on my journey.

13 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent CBT experience

I completed 10 CBT sessions with Onebright, and my experience from start to finish was extremely positive. From booking appointments through to completing therapy, the staff were consistently kind, polite, and supportive. They patiently explained the process and guided me throughout, which helped me feel comfortable and reassured from the very beginning.

My therapist, Maria O’Brien, was exceptional. She was incredibly patient, calm, and understanding, and created a safe space where I felt comfortable being open and honest. She explained CBT concepts in a clear and practical way, making them easy to understand and apply to real-life situations.

The sessions were well structured, with a clear plan set out across the full 10 sessions. This structure helped me stay focused and accountable, and I could clearly see my progress over time. The tools and exercises Maria gave me were practical and realistic, and I genuinely noticed improvements as a result of using them. I always looked forward to our sessions and to practising the techniques between them.

Importantly, Maria helped me build confidence in myself and in my ability to manage anxiety independently. I now feel more equipped to recognise my thought patterns and respond to triggers using the tools I’ve learned, rather than feeling overwhelmed or fearful.

Overall, this was a very valuable and empowering experience. I’m truly grateful for the support I received and would highly recommend Onebright, and Maria in particular, to anyone considering CBT.

8 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Our Feedback

Jan was absolutely incredible with Charlie. She made the sessions fun, was extremely patient when he got fidgety, and engaged brilliantly with him. The information she gave was really helpful
and almost immediately I noticed a change in his behaviour. He was calmer and less anxious.
From Charlie: Dear Jan, I really liked the sessions. You’re the best person I’ve ever met! You are the star of my skies, thank you!

7 janvier 2026
Avis spontané

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