Rawlings Opticians & Hearing Care Avis 

1 651
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

How refreshing! From the moment I walked in I felt welcome. No pushy sales pitching assistant. The eye test by Helen was thorough and well carried out. Helen explained things not even done by the hosp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited Rawlings Opticians and Hearing Care on 9th September for a follow-up on my hearing aid. I received wonderful service as always from Mike he's professional, welcoming, pleasant, and gives... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My first visit to Rawlings, wish I had made the change-over years ago! Very efficient and friendly - Kim my optician made me feel at ease and didn't rush my appointment at all. No pressure to purcha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very thorough and caring eye tests at Bookham. The subsequent discussion re the new glasses that I required was also very thorough and helpful. There was no hard selling or if you buy today you g... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en lunettes
  2. Audiologiste
  3. Magasin d'appareils auditifs
  4. Optométriste

Écrit par l'entreprise

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(1 651)

482 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

This was my first visit to Rawlings…

This was my first visit to Rawlings Opticians in Stockbridge. All the staff were extremely professional and helpful. They listened to my needs and I am very happy with the end result. I would definitely recommend them without any hesitation.

2 septembre 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Welcome to Rawlings Linda! Really appreciate you choosing us and the recommendation.

Noté 5 sur 5 étoiles

My Optician was exceptional

My Optician was exceptional. She made me feel extremely comfortable which really helped to make my visit a positive experience.

4 septembre 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thi is great to read, thank you Beverley! Really appreciate the feedback and 5-stars.

Noté 5 sur 5 étoiles

Mike

Friendly reception, no waiting to be seen, friendly and efficient service from competent staff.

4 septembre 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Great feedback, thank you Mike!

Noté 5 sur 5 étoiles

Excellent

I had my hearing and eyesight tested at Rawlings. Great experience both times - friendly and efficient service, within a nice, calm environment. Reassuringly comprehensive, and the optician wrote up a follow up report for my GP.

1 septembre 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you fr choosing Rawlings for your optical and audiology needs Verity! Thank you for taking the time to leave a kind review.

Noté 5 sur 5 étoiles

Had trouble with my hearing aids

Had trouble with my hearing aids, and through time and and determination the problem was solved. Also friendly reception staff and also my optician where the service is excellent.

28 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

So pleased we could help David! Thank you for the 5-stars.

Noté 5 sur 5 étoiles

Always an excellent and professional…

Always an excellent and professional service, with a friendly team of people. Time is given for everything, you are never rushed but listened to. I thoroughly recommend them.

27 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

That is exactly how we want our appointments to feel Janet! Thank you so much for sharing.

Noté 5 sur 5 étoiles

Superb Hearing & Eye Services at Stockbridge Branch .

Highly recommend the Team at Stockbridge .

Booked an annual Hearing Test with Bill Mills, I received an excellent service , very clear instructions during the audio test and a very helpful explanation of the results .
Hearing Care is a valuable addition to the services on offer at Rawlings in Stockbridge .

Annual eye tests services are excellent , I have purchased new glasses and the attentive service from all the staff involved in the choosing & fitting is superb .
A complete excellent experience .

20 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you so much for the recommendation Ann! Really appreciate you taking the time to write such a kind review for the team at Stockbridge. It would have been Bill you saw who is an excellent audiologist.

Noté 3 sur 5 étoiles

Very expensive OCT scan

Very thorough eye test, but OCT scan at £65, which only takes a few minutes is excessive and much more than the multiple opticians charge.

19 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you for your feedback. Very pleased to hear you found your eye examination so thorough. We do believe our OCT fee reflects the advanced technology used, together with the clinical expertise required to assess and interpret the detailed images of the eye. This provides valuable additional insight into eye health and forms part of the high standard of care we aim to provide every patient.

Noté 5 sur 5 étoiles

Urgent appointment - excellent service

I phoned for an urgent appointment for an eye infection and was lucky to be able to go to Banstead branch the same day. Simon did a detailed examination and gave me good information and the necessary prescription, and also offered a telephone call if I needed further advice in the coming days. I was impressed by the very personal service and genuine care taken. Thank you Rawlings!

25 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

So pleased we could help you out with everything Gillian! Simon is a wonderful Optometrist, so you were in safe hands. Thanks for the 5-stars.

Noté 5 sur 5 étoiles

A follow up appointment to have a photo…

A follow up appointment to have a photo of my retinas taken after 2 small bleeds seen in February. This was due to be done after 3 months but had a total knee replacement in May and when the appointment was due Rawlings waited until I was able to get there. Photos and I was reassured the problem had now resolved naturally. Very reassuring service.

20 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

No problem at all Mary and i hope your recovery is still continuing well! Thank you for taking the time to leave such kind feedback.

Noté 5 sur 5 étoiles

Positive experience from start to finish. 👍

Online appointment booking system easy to use. Clean, attractive environment and very helpful staff. Positive experience from start to finish.

19 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you for your kind feedback Christine! Much appreciated.

Noté 5 sur 5 étoiles

Rawlings - Bookham

I have been using Rawlings for years. Great service & friendly staff. I particularly want to mention Helen. She is very thorough and explains things clearly in layman’s terms. She addresses any questions I have with patience and professionalism. I could not recommend highly enough.

29 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Thank you so much for your recommendations Dawn! Helen and the team at Bookham are amazing, so it's lovely to read this review.

Noté 5 sur 5 étoiles

Excellent eye examination from Katie

Excellent eye examination from Katie, very thorough. No pressure to purchase glasses afterwards. Very happy with this optician.
(Incidentally, they do ask for feedback)

20 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Haha we do ask for feedback Philip and it is very much appreciated! Thank you so much.

Noté 5 sur 5 étoiles

Very thorough and caring eye tests at…

Very thorough and caring eye tests at Bookham.
The subsequent discussion re the new glasses that I required was also very thorough and helpful.

There was no hard selling or if you buy today you get this offer discussion unlike other chain opticians which was very reassuring. Just good old fashion service putting the customer first.

28 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

This is a wonderful review to read, it's so nice to hear you had such a positive experience Alan! Thank you so much.

Noté 5 sur 5 étoiles

Always friendly

Always friendly, helpful & trustworthy

25 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Good to hear! Thank you.

Noté 3 sur 5 étoiles

I had ear-wax removal

I had ear-wax removal. £70 for about 7 minutes seems a bit excessive to me. Otherwise it was fine.

28 août 2026
Avis spontané
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Réponse de Rawlings Opticians & Hearing Care

Sorry you felt this way Michael, but thank you so much for choosing us.

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