Rent A Sauna Avis 

213
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The team installing the sauna were quick, polite, and happy to go through how it all works and operates. From the moment I booked to have the sauna installed, I have had constant communication with th... Voir plus

Noté 5 sur 5 étoiles

My family has used & owned various infrared saunas for well over a decade. Rent a sauna have been fantastic with communication, installation & the quality of their products. Couldn't be happier with m... Voir plus

Noté 5 sur 5 étoiles

I am LOVING our sauna. I arranged a 3 month rental and I know already after a week I want to keep it forever! Super friendly staff, great communication and installation was so fast. Delivery took a fe... Voir plus

Noté 5 sur 5 étoiles

I would like to strongly recommend Rent A Sauna. As à customer I could not dream of a better experience. Faultless. In fact it is simple, straight forward and therefore rare and previous. Nowadays it... Voir plus

À propos de l'entreprise

  1. Sauna

Écrit par l'entreprise

Infrared home saunas from only $59 a week. Rent from just 1 month! Free delivery and installation. No hidden fees. Love it and don't want to give it back? Option to buy after renting.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

213 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(213)

82 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have the 1 person Sauna and…

I have the 1 person Sauna and absolutely love it. I am 6 foot 3 and was a little worried that I’d be too big to be comfortable, but that is not the case at all. There is more than enough room. It heats up fast and holds the heat incredibly. The speakers are perfect, so I can listen to podcasts or even meditate in there, without overheating my phone. Then having the lights with different functions really does take it to the next level. It has become part of my daily routine and I feel so much better for it. I’m even sleeping better.
We had two very helpful people deliver and set it up. They were at my house less than half an hour and that included taking the time to explain all the features and answer all of my questions. I highly recommend this. The sauna, the service. Everything.

18 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, great communication. Quick and fast delivery and installation. Product is great. 😊

12 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience from word go

Great experience from word go. They communicated very well the process. Which was great. Installation guys where great. Sauna is amazing. Highly recommend 👌 👍

5 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I had a a great experience with Rent A…

I had a a great experience with Rent A Sauna, very grateful for the service, efficient service from the get go.. Installation guys were so professional, fast with no hassles at all. I would highly recommend Rent A Sauna. They are fair priced for a great product. Too many over priced saunas flooding the market, so your homework.

23 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Exhausting & expensive lesson

This whole experience has honestly been exhausting and disappointing, and I truly regret choosing this company. I have paid over $4,000 for a sauna that is nowhere near worth that amount. The quality is extremely underwhelming, the sauna itself isn’t properly sealed when closed, so cold air comes through around the door. It feels cheaply made, and the display was installed incorrectly (though I never followed up on fixing this until now so no fault to Nook here). The contract process, in my experience, felt incredibly predatory. There is a minimum $999 buyout fee, and I was never clearly informed when I exceeded that amount. I ended up paying a significantly inflated price without transparency or proper communication. The customer service was the most frustrating part. There was little to no communication, my calls went unanswered & it felt like I was constantly chasing them and playing phone tag. I felt that unless you aggressively follow up, you’re left in the dark while invoices continue to arrive & the responses were always they can’t offer me anything bc of the contract. I now fully own the sauna and honestly, it’s been the biggest relief knowing I never have to deal with this again. This has been an expensive lesson & I hope anyone considering signing a contract with Nook Saunas takes the time to read reviews and understand exactly what theyre agreeing to

3 mars 2026
Avis spontané
Logo de Rent A Sauna

Réponse de Rent A Sauna

Hi S,

I’m genuinely sorry you've had this experience with us, and I really hope we can make it right.

If the sauna is not up to the Nook standard, our technicians will come out free of charge. I don't have your contact information, so if you email hi@rentasauna.com.au we can have someone come and look right away.

In relation to the contract and pricing, our agreement is structured as a rental. There isn’t a predefined “buyout” amount built into the contract - customers can continue renting for as long as they wish, and ownership only occurs if they choose to purchase separately. If at any stage there was confusion around this structure, I’d really like the opportunity to review your comms and ensure everything was communicated clearly.

The communication concerns are the most disappointing to read. No customer should feel like they’re chasing us or left in the dark. That’s not how we operate, and if we fell short there, I want to understand why.

Please reach out to us so we can make things right (sorry I can't see your contact information from this review). Thank you, and sorry for the inconvenience and hassle.

Noté 5 sur 5 étoiles

We love our Sauna

Our sauna got installed on Wednesday. we love the sauna and especially how hot it gets so you don't need to spend an hour in there to get the benefits. We were sweating from been in there after about 2 minutes and it only takes about 30minutes to heat up. So safe to say we love it so far ☺️ I can put in my favourite podcast with the Bluetooth.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Best post workout recovery

We honestly use our Nook 2 Person Sauna every single day now. It’s become part of our post-workout ritual — train, sauna, reset. It heats up quickly, fits us both comfortably, and is the perfect way to unwind and recover.
Hands down one of the best things we’ve added to our home routine. Couldn’t imagine not having it now 🔥

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Very happy with the sauna and even more…

Very happy with the sauna and even more happier with the process of getting it here and the 2 lads set it up really quick and were great to deal with, we got the single person sauna and it works a treat and we use it up to 5 days per week. Would highly recommend

22 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely love my Sauna,it is…

Absolutely love my Sauna,it is everything that I had expected and more. Excellent Professional customer service from start to finish. Installation was super fast. Great instructions on use and extra tips. Very happy highly recommend 👌

20 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Everything from enquiry to receiving…

Everything from enquiry to receiving the Sauna was so easy and for someone that has very little time between managing a company and five kids I need easy and fast . The Sauna it's self is the perfect size and easy to use and now I don't have to leave my home to attend the Sauna.

12 février 2026
Avis spontané
Noté 5 sur 5 étoiles

From first message to delivery day

From first message to delivery day, the whole experience was seamless. Amazing communication, zero stress, and delivery was as easy as 1-2-Sauna! 🔥👏 Five stars all the way!

12 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Loving our Nook Sauna

Loving our Nook Sauna! We've hired it initially to ensure we are happy before purchasing. The customer service is amazing, very responsive. We have used our sauna daily since receiving it. Life changer!

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service and such an awesome

Great service and such an awesome, premium looking product (not to mention the health benefits!!) If you’re thinking about it, just do it, you won’t regret it.

2 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing sauna and service

Amazing sauna and service! So happy with our nook! Service was fantastic and super quick with installation. We love it.

13 février 2026
Avis spontané

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