Rent A Sauna Avis 

213
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The team installing the sauna were quick, polite, and happy to go through how it all works and operates. From the moment I booked to have the sauna installed, I have had constant communication with th... Voir plus

Noté 5 sur 5 étoiles

My family has used & owned various infrared saunas for well over a decade. Rent a sauna have been fantastic with communication, installation & the quality of their products. Couldn't be happier with m... Voir plus

Noté 5 sur 5 étoiles

I am LOVING our sauna. I arranged a 3 month rental and I know already after a week I want to keep it forever! Super friendly staff, great communication and installation was so fast. Delivery took a fe... Voir plus

Noté 5 sur 5 étoiles

I would like to strongly recommend Rent A Sauna. As à customer I could not dream of a better experience. Faultless. In fact it is simple, straight forward and therefore rare and previous. Nowadays it... Voir plus

À propos de l'entreprise

  1. Sauna

Écrit par l'entreprise

Infrared home saunas from only $59 a week. Rent from just 1 month! Free delivery and installation. No hidden fees. Love it and don't want to give it back? Option to buy after renting.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

213 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(213)

82 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The best purchase I have made in a long…

The best purchase I have made in a long time !! Love my 2 person Nook sauna.
Customer service has been 5 star, the service on the delivery and installation was first class and the product itself is just amazing !! My whole family love it !! Thank you

14 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

You won’t be disappointed

We absolutely love our 3 person nook sauna!
Very easy process, it arrived on the time they said it would! It’s a quality product with extremely quick and easy installation. The installers were really kind and easy to talk to and gave me all the information I needed!
The follow up check in after as well shows how great they are with customer service !

15 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Rent a sauna has excellent customer service

Rent a sauna has been an excellent and streamlined experience.
From the customer experience to the installation and automated payments.
We absolutely love our sauna and are likely to purchase once the trial period is over.

8 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Nook Sauna Review

I am very with my Nook Sauna. From the first point of contact the staff I dealt with were lovely. The delivery personnel were very accommodating and kept in contact with us right through to the installation. Such a smooth transaction. The sauna itself is amazing. It has exceeded my expectations. I did some research and the Nook sauna was by far the best bang for your buck. The customer service by all involved was top notch. Very satisfied customer and would definitely recommend.

21 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic!!!

I was looking for an infrared sauna for a long time. There are so many brands out there and prices can vary wildly so I was taking my time to do my research, until one day I was just talking to one of the moms from my son’s school and she mentioned Nook. She said she rented hers for 4 weeks and loved it so much that she decided to purchase it.
I contacted nook the next day and went ahead with the renting process. It took them about 3 weeks to deliver my sauna, the communication was great, the boys that delivered and installed my sauna were absolutely amazing and now I have my own infrared! After 3 days my husband and I knew we were ready to purchase it. We couldn’t believe how easy everything was, and how beautiful the sauna looks! We got the 3 person one that is big enough for me to lie down with my knees bent also comfortable for my husband. There is Bluetooth which I play some meditation music or sometimes listen to my audiobook. A+!!!! 10 out of 10!!! Highly recommended it!!!

14 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Check your Bank Accounts

What a disappointing outcome, trying to resolve an accounts issue, simply asking for a statement as we have dishonored amounts while a positive account bank balance has now turned into debit collection and legal from the CFO. Seem excessive - Customer Series is one star. I tried to call and asked to be called but they would only hide behind emails

14 octobre 2025
Avis spontané
Logo de Rent A Sauna

Réponse de Rent A Sauna

Hey Liz,

I’m sorry to hear you feel disappointed, though I do want to clarify that we’ve done everything possible to help resolve your account over the past few weeks. Our team spent considerable time reconciling payments, resending invoices, and communicating next steps clearly, including offering several chances to finalise the balance before any escalation.

Unfortunately, with multiple dishonoured payments and no resolution, the matter had to be closed in line with our rental terms. I understand that’s not the outcome you wanted, but it was the only fair and practical option left.

We genuinely wish you all the best and appreciate the opportunity to have had you as a customer.

Noté 5 sur 5 étoiles

We are very happy with our one person…

We are very happy with our one person sauna from Nook Saunas!! The customer services excellent and the delivery and set up was very quick and efficient.
Even though our delivery time was a little longer than we would have liked, I'm still giving this five Star review as I would assume being such good value for money the demand is very high.

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely stoked with my Nook Sauna 🙌🔥…

Absolutely stoked with my Nook Sauna 🙌🔥 It’s honestly become my little happy place at home. Super easy to use, heats up so quick, and the quality is next level! feels like I’ve got a luxury spa sitting in my house 😍

Shoutout to the customer service too, they’ve been so friendly and helpful, they made the whole thing a breeze. It’s rare to get that kind of service these days and it really topped off the experience 👏

My body feels more relaxed, stress melts away, and I’m sleeping better too. 10/10 recommend! best investment I’ve made in ages!

25 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Sauna is life!

I can’t imagine my life without a Sauna now. I love it so much and it helps me to wind down after a busy day at work. Everything has been great from the installation to the quality of the sauna. I would definitely recommend!!

27 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience!

Amazing experience! From the installation, the sauna quality to the customer service check ins. I couldn’t be happier and I highly recommend!

8 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience from the first point…

Amazing experience from the first point
Of contact.
Delivery and installation was a breeze!

We have had so much more time with family as everyone wants to come sauna with us.
It’s so amazing! The best thing we have ever done is rent this sauna!!
For health and for mental health as it brings people together 🥰
Not sure if we will ever be able to give it back, may end up having to buy it out 🤷🏼‍♀️

22 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Really happy with our sauna

We researched so many infrared saunas & so happy we went with Nook. The heat panels are amazing and the quality of the sauna is really good compared to some others I’ve been in.

22 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The team were fantastic to deal…

The team were fantastic to deal with—super accommodating and quick to respond. They set up the sauna smoothly and even made it easy for me to upgrade to a larger model. Couldn’t recommend them more for both service and flexibility!

16 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ripping you off Please read email chain

Please read email chain. This company is ripping you off and won't answer basic questions.

If I am buying the sauna I don't want a second hand one. I want a new one. How does this work? Will I still get my rental amount deducted if I say I want a brand new one? You shouldn't be charging people the cost of a brand new one if it isn't brand new. You will find in consumer law that's actually illegal.
Show quoted text
I asked questions that were not answered. If you fail to answer I will just review the company on every site possible for not answering basic questions. Your choice.
Show quoted text
Hi Megan,

After careful review, we must respectfully decline to proceed with a rental arrangement at this time.

As a business, we reserve the right to determine when we are able to offer services, and on this occasion we are unable to accommodate your request.

We appreciate your understanding and wish you well.

Warm regards,
Henry Lambert | Head of Operations

rentasauna.com.au

11 septembre 2025
Avis spontané
Logo de Rent A Sauna

Réponse de Rent A Sauna

Hi Megan,

We chose not to move forward with your rental request because of the way communication unfolded. While we always aim to answer enquiries clearly, our team was met with unnecessary hostility and threats. That’s not something we can accept. You then threatened to leave a bad review if we did not proceed.

To clarify, we never sell second-hand saunas as new. Any sauna that has been part of our rental program is offered at a discounted price, while saunas sold as new are always brand new.

Noté 5 sur 5 étoiles

Everything is brilliant about this…

Everything is brilliant about this sauna, delivery and installation, easy to use, beautiful, efficient, Australian owned, very low EMF’s. It is my go to at the end of a working day to take some time out and rejuvenate, what a bonus it’s good for me. Oh and my 88year old father loves it too, it gets that cold out of his bones, and helps his heart health.

10 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Love this sauna

Love this sauna
Set up quick and easy so cute and compatible and aesthetically pleasing!
Suzy x

7 août 2025
Avis spontané

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