The team installing the sauna were quick, polite, and happy to go through how it all works and operates. From the moment I booked to have the sauna installed, I have had constant communication with th... Voir plus
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My family has used & owned various infrared saunas for well over a decade. Rent a sauna have been fantastic with communication, installation & the quality of their products. Couldn't be happier with m... Voir plus
I am LOVING our sauna. I arranged a 3 month rental and I know already after a week I want to keep it forever! Super friendly staff, great communication and installation was so fast. Delivery took a fe... Voir plus
I would like to strongly recommend Rent A Sauna. As à customer I could not dream of a better experience. Faultless. In fact it is simple, straight forward and therefore rare and previous. Nowadays it... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Infrared home saunas from only $59 a week. Rent from just 1 month! Free delivery and installation. No hidden fees. Love it and don't want to give it back? Option to buy after renting.
Coordonnées de contact
25 Gympie Way, 6155, WILLETTON, Australie
- hi@rentasauna.com.au
- rentasauna.com.au
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A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Friendly and great communication
Friendly and great communication . Love our new sauna easy to use and heats up quickly
The best purchase I have made in a long…
The best purchase I have made in a long time !! Love my 2 person Nook sauna.
Customer service has been 5 star, the service on the delivery and installation was first class and the product itself is just amazing !! My whole family love it !! Thank you
Amazing service Rent A Sauna
Rent a sauna has been amazing from enqueries to delivery and set up of the sauna. Not complicated the sauna is great and the service is amazing.
You won’t be disappointed
We absolutely love our 3 person nook sauna!
Very easy process, it arrived on the time they said it would! It’s a quality product with extremely quick and easy installation. The installers were really kind and easy to talk to and gave me all the information I needed!
The follow up check in after as well shows how great they are with customer service !
Rent a sauna has excellent customer service
Rent a sauna has been an excellent and streamlined experience.
From the customer experience to the installation and automated payments.
We absolutely love our sauna and are likely to purchase once the trial period is over.
Nook Sauna Review
I am very with my Nook Sauna. From the first point of contact the staff I dealt with were lovely. The delivery personnel were very accommodating and kept in contact with us right through to the installation. Such a smooth transaction. The sauna itself is amazing. It has exceeded my expectations. I did some research and the Nook sauna was by far the best bang for your buck. The customer service by all involved was top notch. Very satisfied customer and would definitely recommend.
Fantastic!!!
I was looking for an infrared sauna for a long time. There are so many brands out there and prices can vary wildly so I was taking my time to do my research, until one day I was just talking to one of the moms from my son’s school and she mentioned Nook. She said she rented hers for 4 weeks and loved it so much that she decided to purchase it.
I contacted nook the next day and went ahead with the renting process. It took them about 3 weeks to deliver my sauna, the communication was great, the boys that delivered and installed my sauna were absolutely amazing and now I have my own infrared! After 3 days my husband and I knew we were ready to purchase it. We couldn’t believe how easy everything was, and how beautiful the sauna looks! We got the 3 person one that is big enough for me to lie down with my knees bent also comfortable for my husband. There is Bluetooth which I play some meditation music or sometimes listen to my audiobook. A+!!!! 10 out of 10!!! Highly recommended it!!!
Check your Bank Accounts
What a disappointing outcome, trying to resolve an accounts issue, simply asking for a statement as we have dishonored amounts while a positive account bank balance has now turned into debit collection and legal from the CFO. Seem excessive - Customer Series is one star. I tried to call and asked to be called but they would only hide behind emails

Réponse de Rent A Sauna
We are very happy with our one person…
We are very happy with our one person sauna from Nook Saunas!! The customer services excellent and the delivery and set up was very quick and efficient.
Even though our delivery time was a little longer than we would have liked, I'm still giving this five Star review as I would assume being such good value for money the demand is very high.
Absolutely stoked with my Nook Sauna 🙌🔥…
Absolutely stoked with my Nook Sauna 🙌🔥 It’s honestly become my little happy place at home. Super easy to use, heats up so quick, and the quality is next level! feels like I’ve got a luxury spa sitting in my house 😍
Shoutout to the customer service too, they’ve been so friendly and helpful, they made the whole thing a breeze. It’s rare to get that kind of service these days and it really topped off the experience 👏
My body feels more relaxed, stress melts away, and I’m sleeping better too. 10/10 recommend! best investment I’ve made in ages!
Amazing customer service and great team…
Amazing customer service and great team on our install. Product is fantastic we are loving it
Sauna is life!
I can’t imagine my life without a Sauna now. I love it so much and it helps me to wind down after a busy day at work. Everything has been great from the installation to the quality of the sauna. I would definitely recommend!!
Amazing experience!
Amazing experience! From the installation, the sauna quality to the customer service check ins. I couldn’t be happier and I highly recommend!
Amazing experience from the first point…
Amazing experience from the first point
Of contact.
Delivery and installation was a breeze!
We have had so much more time with family as everyone wants to come sauna with us.
It’s so amazing! The best thing we have ever done is rent this sauna!!
For health and for mental health as it brings people together 🥰
Not sure if we will ever be able to give it back, may end up having to buy it out 🤷🏼♀️
Really happy with our sauna
We researched so many infrared saunas & so happy we went with Nook. The heat panels are amazing and the quality of the sauna is really good compared to some others I’ve been in.
Sauna was on time the install was quick…
Sauna was on time the install was quick in and out in 20 mins and easy to deal with.
The team were fantastic to deal…
The team were fantastic to deal with—super accommodating and quick to respond. They set up the sauna smoothly and even made it easy for me to upgrade to a larger model. Couldn’t recommend them more for both service and flexibility!
Ripping you off Please read email chain
Please read email chain. This company is ripping you off and won't answer basic questions.
If I am buying the sauna I don't want a second hand one. I want a new one. How does this work? Will I still get my rental amount deducted if I say I want a brand new one? You shouldn't be charging people the cost of a brand new one if it isn't brand new. You will find in consumer law that's actually illegal.
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I asked questions that were not answered. If you fail to answer I will just review the company on every site possible for not answering basic questions. Your choice.
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Hi Megan,
After careful review, we must respectfully decline to proceed with a rental arrangement at this time.
As a business, we reserve the right to determine when we are able to offer services, and on this occasion we are unable to accommodate your request.
We appreciate your understanding and wish you well.
Warm regards,
Henry Lambert | Head of Operations
rentasauna.com.au

Réponse de Rent A Sauna
Everything is brilliant about this…
Everything is brilliant about this sauna, delivery and installation, easy to use, beautiful, efficient, Australian owned, very low EMF’s. It is my go to at the end of a working day to take some time out and rejuvenate, what a bonus it’s good for me. Oh and my 88year old father loves it too, it gets that cold out of his bones, and helps his heart health.
Love this sauna
Love this sauna
Set up quick and easy so cute and compatible and aesthetically pleasing!
Suzy x
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