Everytime I have to call there's always a pleasant,friendly helpful response.Very efficient and user friendly company.Would highly recommend,thank you to Declan for his very professional assistance to... Voir plus
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I called customer support with an enquiry and my call was answered quickly. Talked to a very friendly, informative and helpful staff member, Declan Kidd, who resolved my issue immediately. They have a... Voir plus
L'entreprise a répondu
The staff member (Declan) that dealt with my call was friendly and very happy and explained the process and advised next steps. It was great to get through to a helpful person instead of a bot, I woul... Voir plus
L'entreprise a répondu
Lorraine handled my issue with professionalism and was very helpful on the phone. Sorted within 5 minutes, policy back up and running.
À propos de l'entreprise
- Compagnie d'assurance
- aussi dans
- Assurance de protection des revenus
- Compagnie d'assurance aux entreprises
- Compagnie d'assurance de personne-clé
- Compagnie d'assurance vie temporaire
- Fournisseur de pension de retraite
Écrit par l'entreprise
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Coordonnées de contact
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Irlande
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Very good and efficient customer service
A very good manner on the phone, was interested in why I was calling. Despite the time of the call, 5.45pm he sounded like he was in a good mood which is very nice to hear on the phone.
8 octobre 2026
Avis spontané
For starters they talk like people.very…
For starters they talk like people.very polite and helpful. Pleasure contacting royal London.
8 octobre 2026
Avis spontané
Everytime I have to call there's always…
Everytime I have to call there's always a pleasant,friendly helpful response.Very efficient and user friendly company.Would highly recommend,thank you to Declan for his very professional assistance today.
8 octobre 2026
Avis spontané
Issue handled with care and speed
Lorraine handled my issue with professionalism and was very helpful on the phone. Sorted within 5 minutes, policy back up and running.
8 octobre 2026
Avis spontané
Customer Care Service
Yes, The experience was great and the customer care service was really helpful.
8 octobre 2026
Avis spontané
Helpful friendly service
Lorraine was very helpful in explaining my policy contents as well as answering all of my questions. Great service
8 octobre 2026
Avis spontané
Very friendly and no long waiting times on customer support
Great customer support!
7 octobre 2026
Avis spontané
Excellent customer service and staff…
Excellent customer service and staff was so friendly on the phone and helpful
7 octobre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very pleasant to deal with.answered my…
Very pleasant to deal with.answered my query. Very professional.
6 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Gillian,
Thank you for taking the time to share your feedback. We are delighted to hear that our team was professional, pleasant to assist you, and able to clear up your question efficiently.
Kind regards,
Royal London Ireland
Clear and concise information provided.
Clear and concise information provided.
6 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Killian,
We are glad you enjoyed your experience with our team. Thank you for your feedback.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Carol,
We are glad you enjoyed your experience with our team. Thank you for your review regarding our clear and thorough explanations.
Kind regards,
Royal London Ireland
Declan was a gentleman to talk to even…
Declan was a gentleman to talk to even if he couldn’t understand me thank you so much
5 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Kyle,
We are so pleased to hear that our team member was polite, patient, and such a pleasure to speak with. Thank you very much for taking the time to share your lovely feedback and positive experience with us.
Kind regards,
Royal London Ireland
Very helpful quick and efficient…
Very helpful quick and efficient service and was not waiting long to speak with an agent
5 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Emma,
We are glad you enjoyed your experience. Thank you for your feedback regarding our prompt assistance and short wait times.
Kind regards,
Royal London Ireland
I called customer support and my issue was resolved immediately in a friendly and helpful manner.
I called customer support with an enquiry and my call was answered quickly. Talked to a very friendly, informative and helpful staff member, Declan Kidd, who resolved my issue immediately. They have always been extremely helpful and communicate very well.
5 octobre 2026
Avis spontané
Réponse de Royal London Ireland
It is wonderful to hear that your phone call was answered so promptly and that your inquiry was resolved right away. We appreciate your kind feedback regarding the clear communication and friendly, informative service you received.
Kind regards,
Royal London Ireland
Excellent customer service
Excellent customer service, Declan made me feel very welcome and sorted my issue in seconds. Kudos
5 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Mark,
We are delighted to hear that our team member made you feel so welcome and resolved your issue so quickly. Thank you for taking the time to share your positive experience with us.
Kind regards,
Royal London Ireland
Amazing customer service
Amazing customer service, any queries are sorted right away, all questions answered. It's always a pleasure to deal with Royal London
Lubica
5 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Lubica,
We are glad you enjoyed your experience with our customer support team. We appreciate your positive feedback regarding how quickly our team addresses your inquiries and answers your questions. Providing reliable assistance is always our priority, and we look forward to helping you again whenever you need us.
Kind regards,
Royal London Ireland
Staff member was very helpful and human :)
The staff member (Declan) that dealt with my call was friendly and very happy and explained the process and advised next steps. It was great to get through to a helpful person instead of a bot, I would recommend the company
2 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Carole,
We are delighted to hear that you had such a positive experience over the phone. It is wonderful to know that our team provided clear guidance on your next steps and offered a helpful, human touch. Thank you for your recommendation and for taking the time to share your feedback.
Kind regards,
Royal London Ireland
Went really smooth
Went really smooth, the agent was very kind and helpful
2 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Michal,
We are so glad to hear that your experience went so seamlessly and that our team member provided such attentive, pleasant assistance. Thank you very much for taking the time to share your positive feedback with us.
Kind regards,
Royal London Ireland
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