Everytime I have to call there's always a pleasant,friendly helpful response.Very efficient and user friendly company.Would highly recommend,thank you to Declan for his very professional assistance to... Voir plus
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I called customer support with an enquiry and my call was answered quickly. Talked to a very friendly, informative and helpful staff member, Declan Kidd, who resolved my issue immediately. They have a... Voir plus
L'entreprise a répondu
The staff member (Declan) that dealt with my call was friendly and very happy and explained the process and advised next steps. It was great to get through to a helpful person instead of a bot, I woul... Voir plus
L'entreprise a répondu
The communication was perfect, there was no much waiting time, Declan and the lady I spoke to first were very helpful. I really appreciate for their service
À propos de l'entreprise
- Compagnie d'assurance
- aussi dans
- Assurance de protection des revenus
- Compagnie d'assurance aux entreprises
- Compagnie d'assurance de personne-clé
- Compagnie d'assurance vie temporaire
- Fournisseur de pension de retraite
Écrit par l'entreprise
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Coordonnées de contact
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Irlande
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Excellent
3 k avis
Demande des avis aux clients
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Staff member was very helpful and human :)
The staff member (Declan) that dealt with my call was friendly and very happy and explained the process and advised next steps. It was great to get through to a helpful person instead of a bot, I would recommend the company
2 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Carole,
We are delighted to hear that you had such a positive experience over the phone. It is wonderful to know that our team provided clear guidance on your next steps and offered a helpful, human touch. Thank you for your recommendation and for taking the time to share your feedback.
Kind regards,
Royal London Ireland
Went really smooth
Went really smooth, the agent was very kind and helpful
2 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Michal,
We are so glad to hear that your experience went so seamlessly and that our team member provided such attentive, pleasant assistance. Thank you very much for taking the time to share your positive feedback with us.
Kind regards,
Royal London Ireland
The staff member was easy to understand…
The staff member was easy to understand and very polite and helpful.
2 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Luke,
Thank you for sharing your feedback with us. We are delighted to hear that our team member provided clear communication and valuable support during your interaction.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Paul,
We are so pleased to hear you had a positive experience with our customer service. Your kind words are appreciated.
Kind regards,
Royal London Ireland
Declan Just was very calm explained…
Declan Just was very calm explained everything thoroughly and clearly and it was an overall very good customer service experience.
1 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Lee,
We're delighted to hear that our colleague was calm and explained everything so thoroughly and clearly. We appreciate you sharing your positive customer service experience with us.
Kind regards,
Royal London Ireland
Declan Kidd always comes across so…
Declan Kidd always comes across so professional & helpful. He is extremely efficient & a pleasure to deal with at any time. Thank you.
1 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Ashling,
We're delighted to hear that our colleague was professional, helpful, and efficient. We truly appreciate your kind words and positive feedback.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Carolyn,
We are so pleased to hear you had a positive experience with our customer service. Your kind words are appreciated.
Kind regards,
Royal London Ireland
The service was really Good
The service was really Good. Easy to reach them and i was able to get the information quickly from them.
1 octobre 2026
Avis spontané
Réponse de Royal London Ireland
Hi Azharuddin,
We're so pleased to hear you found our service good and that you were able to reach us easily. Thank you for letting us know you received information quickly.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Christoph,
We are so pleased to hear you had such a positive experience with our customer service and support. Your kind words are truly appreciated!
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Shantha,
Thank you for taking the time to share your positive feedback; we truly appreciate it.
Kind regards,
Royal London Ireland
Friendly staff
Friendly staff, Declan made all tasks easy and completely my enquiry efficiently.
12 septembre 2026
Réponse de Royal London Ireland
Hi Mark,
We're delighted to hear that our staff were friendly and that your enquiry was handled efficiently. We appreciate you sharing your positive experience with us.
Kind regards,
Royal London Ireland
I find your staff so very helpful in…
I find your staff so very helpful in every matter. Also polite and obliging. They sound happy and upbeat.
11 septembre 2026
Réponse de Royal London Ireland
Hi Angela,
We are so pleased to hear that you found our staff helpful, polite, and obliging. It's wonderful to know they sounded happy and upbeat, and we appreciate your kind words.
Kind regards,
Royal London Ireland
Friendly knowledgeable service agent
11 septembre 2026
Réponse de Royal London Ireland
Hi Lindsey,
We're so happy you found our service agent friendly and knowledgeable. Thank you for your positive feedback; we appreciate it greatly!
Kind regards,
Royal London Ireland
Very polite and was a great help to me…
Very polite and was a great help to me ,wat a nice guy he was
10 septembre 2026
Réponse de Royal London Ireland
Hi Helen,
We are so glad to hear that our team member was polite and a great help to you. Thank you for your kind words.
Kind regards,
Royal London Ireland
Very professional and friendly staff…
Very professional and friendly staff member, with clear instructions which was very much appreciated
8 septembre 2026
Réponse de Royal London Ireland
Hi John,
We're so pleased to hear that our team provided such professional and friendly service, along with clear and helpful instructions. Thank you for sharing your positive experience!
Kind regards,
Royal London Ireland
Quick and easy
Declan was fantastic to deal with on the phone , such a quick yet professional service provided , easy and quick access to policy documents required
11 septembre 2026
Réponse de Royal London Ireland
Hi Lauren,
We're happy to hear that our colleague provided such quick and professional service, and that you found it easy to access your policy documents. We appreciate your positive feedback.
Kind regards,
Royal London Ireland
Anastasia was very helpful and resolved…
Anastasia was very helpful and resolved my problem. Ty
10 septembre 2026
Réponse de Royal London Ireland
We're so glad to hear that our team member was able to assist you and resolve your problem effectively. Thank you for your positive feedback.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Leslie,
Thank you for taking the time to share your positive feedback; we truly appreciate it.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Fiona,
We are so pleased to hear that you found our service helpful and friendly. Thank you for taking the time to share your positive feedback with us.
Kind regards,
Royal London Ireland
A very efficient service.
10 septembre 2026
Réponse de Royal London Ireland
Hi Conor,
We are so pleased to hear that you found our service efficient. Thank you for taking the time to share your positive feedback; we truly appreciate it.
Kind regards,
Royal London Ireland
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