Everytime I have to call there's always a pleasant,friendly helpful response.Very efficient and user friendly company.Would highly recommend,thank you to Declan for his very professional assistance to... Voir plus
L'entreprise a répondu
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I had a phone call today with Anastasia- she was unbelievably helpful and was able to solve a huge problem for me. She was so patient even though it was close of business on a Friday.
I called customer support with an enquiry and my call was answered quickly. Talked to a very friendly, informative and helpful staff member, Declan Kidd, who resolved my issue immediately. They have a... Voir plus
L'entreprise a répondu
The communication was perfect, there was no much waiting time, Declan and the lady I spoke to first were very helpful. I really appreciate for their service
À propos de l'entreprise
- Compagnie d'assurance
- aussi dans
- Assurance de protection des revenus
- Compagnie d'assurance aux entreprises
- Compagnie d'assurance de personne-clé
- Compagnie d'assurance vie temporaire
- Fournisseur de pension de retraite
Écrit par l'entreprise
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Coordonnées de contact
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Irlande
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Anastasia was very helpful and resolved…
Anastasia was very helpful and resolved my problem. Ty
10 septembre 2026
Réponse de Royal London Ireland
We're so glad to hear that our team member was able to assist you and resolve your problem effectively. Thank you for your positive feedback.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Leslie,
Thank you for taking the time to share your positive feedback; we truly appreciate it.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Fiona,
We are so pleased to hear that you found our service helpful and friendly. Thank you for taking the time to share your positive feedback with us.
Kind regards,
Royal London Ireland
A very efficient service.
10 septembre 2026
Réponse de Royal London Ireland
Hi Conor,
We are so pleased to hear that you found our service efficient. Thank you for taking the time to share your positive feedback; we truly appreciate it.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Mohamed,
We are delighted to hear that you are very happy with the service you received. Thank you for your positive feedback; we appreciate it greatly.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Derek,
We are delighted to hear you had such a positive experience with our customer service team and found our staff efficient. Your feedback is greatly appreciated!
Kind regards,
Royal London Ireland
We had some issues with computations
We had some issues with computations, gladly they were able to sort things out. They were quick to respond.
8 septembre 2026
Réponse de Royal London Ireland
Hi Remarose,
We're glad we could promptly resolve the issues on your policy. We appreciate you acknowledging our quick response and your positive feedback.
Kind regards,
Royal London Ireland
Very professional and most helpful.
8 septembre 2026
Réponse de Royal London Ireland
Hi Roy,
We are so pleased to hear that you found our service professional and helpful. Thank you for taking the time to share your positive feedback; we truly appreciate it.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Caroline,
We appreciate your positive feedback regarding our efficiency in assisting you. Thank you for sharing your experience.
Kind regards,
Royal London Ireland
I've been with royal London Ireland for…
I've been with royal London Ireland for a few years now and anytime I have needed help with anything they have been there straight away no hassle and never any issues just nice genuine people.
7 septembre 2026
Réponse de Royal London Ireland
Hi Aaron,
We are so pleased to hear about your positive experiences with us over the years. It's wonderful to know that our team has consistently provided you with hassle-free and genuine support. We truly value your kind words.
Kind regards,
Royal London Ireland
Very helpful and polite great…
Very helpful and polite great experience on the phone
7 septembre 2026
Réponse de Royal London Ireland
Hi Carol,
We're happy to hear that your phone experience was helpful and polite. We appreciate your feedback.
Kind regards,
Royal London Ireland
Great customer service
Lorraine and Caroline were both very helpful. They answered any questions I had and were very knowledgable. They were very efficient in emailing documents, etc.
7 septembre 2026
Réponse de Royal London Ireland
Hi Yvonne,
We're delighted to hear that you found our colleagues to be very helpful and knowledgeable. We appreciate your positive feedback regarding their efficiency in assisting you. Thank you for sharing your experience.
Kind regards,
Royal London Ireland
Good customer service
I called them to change the account my DD comes from and it was quick and easy with friendly customer service.
4 septembre 2026
Réponse de Royal London Ireland
Hi Laura,
We are so pleased to hear that changing your direct debit account was a quick and easy process, and that you experienced friendly customer service. Your feedback is greatly appreciated!
Kind regards,
Royal London Ireland
I spoke with a super helpful man named…
I spoke with a super helpful man named Declan Kidd. He was very friendly and informative.
4 septembre 2026
Réponse de Royal London Ireland
Hi Elaine,
We're happy to hear that our team member was friendly and informative. We appreciate you sharing your positive experience with us.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Sinead,
We're so pleased to hear that you found our service extremely helpful and friendly. Thank you for taking the time to share your positive feedback with us.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Treasureu,
We're so happy to hear that our team member was very helpful. Thank you for taking the time to share your positive feedback with us.
Kind regards,
Royal London Ireland
Declan was extremly helpful and was…
Declan was extremly helpful and was able to put my mind at ease over payments not recived.
3 septembre 2026
Réponse de Royal London Ireland
Hi Catherine,
We're happy to hear that our team member was extremely helpful and was able to put your mind at ease regarding your payments. We appreciate you sharing your positive experience with us.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Amanda,
Thank you for your wonderful feedback. We are so pleased to hear that you had a positive experience with our customer service team. We always strive to provide excellent support.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Renars,
We're happy to hear that we were able to provide a quick solution for you. We appreciate your kind words!
Kind regards,
Royal London Ireland
Super professional company to deal with
I was dealing with Anastasia today, she couldn’t have been more professional and helpful. I just wish I could always deal with people like this in all business dealings. A pleasure. Thank you!
3 septembre 2026
Réponse de Royal London Ireland
Hi Maria ,
We're delighted to hear that our team member provided such a professional and helpful experience. It's wonderful to know that your interaction was a pleasure. Thank you for your kind words!
Kind regards,
Royal London Ireland
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