Everytime I have to call there's always a pleasant,friendly helpful response.Very efficient and user friendly company.Would highly recommend,thank you to Declan for his very professional assistance to... Voir plus
L'entreprise a répondu
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I had a phone call today with Anastasia- she was unbelievably helpful and was able to solve a huge problem for me. She was so patient even though it was close of business on a Friday.
I called customer support with an enquiry and my call was answered quickly. Talked to a very friendly, informative and helpful staff member, Declan Kidd, who resolved my issue immediately. They have a... Voir plus
L'entreprise a répondu
The communication was perfect, there was no much waiting time, Declan and the lady I spoke to first were very helpful. I really appreciate for their service
À propos de l'entreprise
- Compagnie d'assurance
- aussi dans
- Assurance de protection des revenus
- Compagnie d'assurance aux entreprises
- Compagnie d'assurance de personne-clé
- Compagnie d'assurance vie temporaire
- Fournisseur de pension de retraite
Écrit par l'entreprise
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Coordonnées de contact
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Irlande
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Excellent Knowledge
Immediate understanding of my issue, Clear and extensive knowledge and very well explained.
3 septembre 2026
Réponse de Royal London Ireland
Hi Mark,
We are delighted to hear that we were able to understand your issue and provide clear, extensive, and well-explained knowledge. Thank you for your positive feedback.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Kelly,
We're delighted to hear that you had such a positive experience with us. We always aim for quick and pleasant interactions, and we appreciate you sharing your feedback.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi John,
We are so pleased to hear that you found our service trustworthy and that our attention to detail met your expectations. Thank you for your wonderful feedback!
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
We are so glad we could answer all your questions. Thank you for your kind feedback, we really appreciate it!
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Trina,
We're happy to hear that our staff member was well-informed and provided you with excellent service. We appreciate your kind words.
Kind regards,
Royal London Ireland
Exceptional customer service
Phone was answered quickly, customer service agents were knowledgeable and friendly and didn't sound like they were sticking to script. They were genuinely helping me. Thanks Lorraine and Irwin.
2 septembre 2026
Réponse de Royal London Ireland
Hi Niamh,
We're so pleased to hear that our customer service agents were able to provide such helpful and genuine assistance. We appreciate you acknowledging their friendly approach.
Kind regards,
Royal London Ireland
Excellent customer service
The customer service is excellent and welcoming. Each query is resolved promptly.
1 septembre 2026
Réponse de Royal London Ireland
Hi Abhimanyu,
We're delighted to hear that our customer service was excellent and welcoming, and that your queries were resolved promptly. Thank you for your positive feedback!
Kind regards,
Royal London Ireland
The people on the phone calls with me…
The people on the phone calls with me were so nice and helpful..
26 août 2026
Réponse de Royal London Ireland
Hi David,
We're so pleased to hear that our team was nice and helpful during your phone calls with us. Thank you for your kind feedback!
Kind regards,
Royal London Ireland
Customer service agent was very nice…
Customer service agent was very nice and informative and explained everything about my inquiry.
20 août 2026
Réponse de Royal London Ireland
We're so pleased to hear that our customer service agent was very nice and informative, and explained everything clearly regarding your inquiry. Thank you for sharing your positive experience!
Kind regards,
Royal London Ireland
Lorraine was extremely helpful
I had an issue and Lorraine was extremely helpful, reassured me and got everything sorted out quickly..
1 septembre 2026
Réponse de Royal London Ireland
Hi Ciara,
We're so happy to hear that our colleague was extremely helpful and quickly resolved your issue. We appreciate you sharing your positive experience with us!
Kind regards,
Royal London Ireland
Competitive Quotes
Their quotes were competitive and quicker turnaroud from the agent.
1 septembre 2026
Réponse de Royal London Ireland
Hi Vinoth,
We're so happy to hear our competitive quotes and quick turnaround met your expectations. Thank you for sharing your positive experience!
Kind regards,
Royal London Ireland
Excellent customer service from Declan…
Excellent customer service from Declan Kidd
I had a great experience speaking with Declan today. He was extremely helpful, professional and patient, and took the time to explain everything clearly and help me with my query.
Thank you, Declan, for making the whole process so easy and stress-free. I really appreciate your help and excellent customer service!
1 septembre 2026
Réponse de Royal London Ireland
We are so pleased to hear about your positive experience with one of our team members. It is wonderful to know that we were able to provide clear explanations and make the process easy and stress-free for you. We truly appreciate you taking the time to share your kind words and acknowledge the excellent service you received. Your feedback is incredibly valuable to us.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
We're so happy to hear that our staff were helpful. We truly appreciate your positive feedback!
Kind regards,
Royal London Ireland
The lady I dealt with on the phone was…
The lady I dealt with on the phone was so helpful and nice. I felt better coming off the phone despite paying a bill
31 août 2026
Réponse de Royal London Ireland
Hi Fidelma,
We're so glad to hear that our team provided such helpful and reassuring support. Thank you for sharing your positive experience!
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Partha,
We're happy to hear that our customer support team was able to assist you appropriately with your queries.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Laura,
We're so glad we could help with your query in such an efficient and helpful manner. Thank you for your wonderful feedback.
Kind regards,
Royal London Ireland
For the past few years Ive been in…
For the past few years Ive been in Royal London for my Life Insurance. I havent really experience anything bad. They were even very considerate and easy to access if I have questions regarding my insurance.
31 août 2026
Réponse de Royal London Ireland
Hi Mary,
We're so happy to hear about your positive experience with our services over the past few years. It's wonderful to know that we've been considerate and accessible when you've had questions. Thank you for sharing your kind feedback!
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Ronan,
We are so pleased to hear that our staff made your transaction easy over the phone. Thank you for your positive feedback!
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Bert,
We're delighted to hear that you found our service to be professional and swift. Thank you for taking the time to share your positive feedback.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Cryton,
We are so pleased to hear that everything was perfect for you. We truly appreciate your kind words about our customer service!
Kind regards,
Royal London Ireland
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