Everytime I have to call there's always a pleasant,friendly helpful response.Very efficient and user friendly company.Would highly recommend,thank you to Declan for his very professional assistance to... Voir plus
L'entreprise a répondu
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I had a phone call today with Anastasia- she was unbelievably helpful and was able to solve a huge problem for me. She was so patient even though it was close of business on a Friday.
I called customer support with an enquiry and my call was answered quickly. Talked to a very friendly, informative and helpful staff member, Declan Kidd, who resolved my issue immediately. They have a... Voir plus
L'entreprise a répondu
The communication was perfect, there was no much waiting time, Declan and the lady I spoke to first were very helpful. I really appreciate for their service
À propos de l'entreprise
- Compagnie d'assurance
- aussi dans
- Assurance de protection des revenus
- Compagnie d'assurance aux entreprises
- Compagnie d'assurance de personne-clé
- Compagnie d'assurance vie temporaire
- Fournisseur de pension de retraite
Écrit par l'entreprise
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Coordonnées de contact
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Irlande
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Excellent
3 k avis
Demande des avis aux clients
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Helpful support
Declan was very polite and helpful. I needed a document I had to send to the bank and he sent that less than 15min after we finished our call.
26 août 2026
Réponse de Royal London Ireland
Hi Fabricio,
We're delighted to hear that our colleague was polite and helpful, and that your document was sent so quickly after your call. We appreciate you sharing your positive experience with us.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Pauline,
Thank you for taking the time to leave a review, glad to hear we were able to help.
Kind regards,
Royal London Ireland
Excellent customer service
I rang Royal London today and the helpful staff dealt with my query efficiently and politely with no fuss.
26 août 2026
Réponse de Royal London Ireland
Hi Rudi,
We're delighted to hear that our staff efficiently and politely handled your query. Thank you for sharing your positive experience with us.
Kind regards,
Royal London Ireland
I rang about a policy that is expiring…
I rang about a policy that is expiring the lady I spoke to was very informative and gave me great info on my options .
25 août 2026
Réponse de Royal London Ireland
Hi Ann,
We're delighted to hear that our colleague was informative and provided you with great options regarding your expiring policy. Thank you for sharing your positive experience!
Kind regards,
Royal London Ireland
Brilliant staff
21 août 2026
Réponse de Royal London Ireland
Hi Elizabeth,
Thank you for the review, great to hear our team were able to impress!!
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Nicky,
Really great to hear our team were able to assist. Thanks for the review.
Kind regards,
Royal London Ireland
Staff member I sp
Staff member I spoke with, I believe Derek was his name, was so polite and helpful!
21 août 2026
Réponse de Royal London Ireland
Hi Michelle,
Thanks for taking the time to reply - really great to hear that our colleague was able to help!
Kind regards,
Royal London Ireland
They were very helpful and friendly on…
They were very helpful and friendly on the phone and sorted my issues straight away.
17 août 2026
Réponse de Royal London Ireland
Hi Rebecca,
Glad to hear you were able to get sorted! Thanks for the review.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Martin,
It's really great to hear of our team's efficiency. Really appreciate the review.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Rajesh,
Thank you for taking the time to leave a review, glad to hear we were able to help.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi,
Thanks for taking the time to review, glad that we were able to help.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Paul,
Really glad to hear the team helped with your query, thanks for the review.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Edward,
Thank you for taking the time to review, glad we were able to help.
Kind regards,
Royal London Ireland
Lovely lady and very helpful got trough…
Lovely lady and very helpful got trough stright away when I called.
That’s missing in most customer related services now! Well done to this company.
19 août 2026
Réponse de Royal London Ireland
Hi Adrian,
Really great to hear we were able to support. Thanks for the review.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Fiona,
Really glad that you found our service supportive, thanks for taking the time to review.
Kind regards,
Royal London Ireland
Excellent service
Lorraine was very knowledgeable and very helpful,explained things very well
19 août 2026
Réponse de Royal London Ireland
Hi Kevin,
Thank you for the review - great to hear your experience with us was a positive one.
Kind regards,
Royal London Ireland
Received a lot of good information
Got great information from Lorraine and gave me plenty of things to do to further our conversation and what I want to get complete
19 août 2026
Réponse de Royal London Ireland
Hi Karen,
It's really great to hear we were able to assist and help you move thing forward.
Thanks for the review.
Kind regards,
Royal London Ireland
Very helpful
19 août 2026
Réponse de Royal London Ireland
Hi Mark,
Thank you for the review - glad to hear we could help.
Kind regards,
Royal London Ireland
Lorraine was very helpful and…
Lorraine was very helpful and professional answered all the questions i had and made me feel at ease 10/10 👏
18 août 2026
Réponse de Royal London Ireland
Hi Lisa,
We really appreciate the review and kind word, much appreciated.
Kind regards,
Royal London Ireland
Charming agent
A very positive experience. The agent I dealt with was extremely polite and helpful, a charming and efficient woman.
18 août 2026
Réponse de Royal London Ireland
Hi Susan,
Thanks for taking the time to review, it's great to hear the team were able to support.
Kind regards,
Royal London Ireland
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