Everytime I have to call there's always a pleasant,friendly helpful response.Very efficient and user friendly company.Would highly recommend,thank you to Declan for his very professional assistance to... Voir plus
L'entreprise a répondu
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I had a phone call today with Anastasia- she was unbelievably helpful and was able to solve a huge problem for me. She was so patient even though it was close of business on a Friday.
I called customer support with an enquiry and my call was answered quickly. Talked to a very friendly, informative and helpful staff member, Declan Kidd, who resolved my issue immediately. They have a... Voir plus
L'entreprise a répondu
The communication was perfect, there was no much waiting time, Declan and the lady I spoke to first were very helpful. I really appreciate for their service
À propos de l'entreprise
- Compagnie d'assurance
- aussi dans
- Assurance de protection des revenus
- Compagnie d'assurance aux entreprises
- Compagnie d'assurance de personne-clé
- Compagnie d'assurance vie temporaire
- Fournisseur de pension de retraite
Écrit par l'entreprise
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Coordonnées de contact
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Irlande
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de Royal London Ireland
Hi Loris,
Thank you for the review, really glad to hear the team met your needs.
Kind regards,
Royal London Ireland
Helpful and easy to deal with
Had some questions regarding the current policy and a small issue that needed to be resolved. Lorraine got those answered and pointed me to the correct method to resolve my issue. Very happy with the service provided.
17 août 2026
Réponse de Royal London Ireland
Hi Alan,
Really great to hear you were happy with our service, thank you for the review.
Kind regards,
Royal London Ireland
I have been with Royal London for over…
I have been with Royal London for over 8 years and overall I am very satisfied with their service. I have found them reliable, professional and supportive throughout the years. I would be happy to recommend Royal London based on my experience.
17 août 2026
Réponse de Royal London Ireland
Hi Justyna,
Thank you for taking the time to leave a review - it's great to hear that our service makes things a little easier.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Mena,
Thanks for recommending!! Really appreciate the review.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Margaret,
Thank you for the review, really appreciate you taking the time.
Kind regards,
Royal London Ireland
Lovely helpful Irish lady that was easy…
Lovely helpful Irish lady that was easy to understand and left me feeling confident that I was heard post call
11 août 2026
Réponse de Royal London Ireland
Hi Paula,
Thank you for the review, really great to hear the team were able to assist.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi David,
Thanks for sharing your feedback. We're glad to hear our team were helpful.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Rita,
Great to hear you had a positive experience, thanks for the review.
Kind regards,
Royal London Ireland
Staff member that took phonecall was…
Staff member that took phonecall was friendly and helpful, good customer service
10 août 2026
Réponse de Royal London Ireland
Hi Elaine,
Glad to hear the team left a positive impression, thank you for the review.
Kind regards,
Royal London Ireland
Customer service agent was very…
Customer service agent was very knowledgeable and so curtious on the phone
4 août 2026
Réponse de Royal London Ireland
Hi Sandra,
Thank you for taking the time to review - great to hear our agent gave a positive experience
Kind regards,
Royal London Ireland
Quick and responsive
Quick and responsive. The customer service agent addressed my query and sent through a policy letter immediately.
11 août 2026
Réponse de Royal London Ireland
Hi Stephen,
Really glad to hear we were able to help, thanks for the review.
Kind regards,
Royal London Ireland
Was talking to a lovely lady called…
Was talking to a lovely lady called lorraine in dublin office , very helpful and courtesy in every way.
11 août 2026
Réponse de Royal London Ireland
Hi Mareka,
Thank you for taking the time to leave a review. We're glad to hear that it was a positive experience.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Thomas,
Thanks for the positive review, glad we were able to help.
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Michael,
Glad we could assist, thanks for the positive review.
Kind regards,
Royal London Ireland
Knowledge customer support agent who…
Knowledge customer support agent who went through all options and possible issues and ways to correct them
17 juillet 2026
Réponse de Royal London Ireland
Hi,
Really good to hear our agent was able to help you. Thank you for taking the time to review.
Kind regards,
Royal London Ireland
didn't get it sorted straight away had…
didn't get it sorted straight away had to chase twice and ask for confirmation that the issue was sorted.
placing todays date but it wasnt.
11 août 2026
Réponse de Royal London Ireland
Hi Camila,
Thank you for taking the time to review, we're glad you were able to get sorted, but very sorry to hear we didn't meet your expectation from a time perspective. We will look into the experience and see where we could improve.
If you would like to contact us for further assistance, or to discuss please email us at service@royallondon.ie and we can arrange a call back to understand bit better where any issues might be.
Kind regards,
Royal London Ireland
Kind regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Nicola,
Really glad to hear we were able to help. Thank you for the review.
Kind Regards,
Royal London Ireland
Réponse de Royal London Ireland
Hi Ronald,
Thanks for taking the time to review. Glad to hear we could help.
Kind Regards,
Royal London Ireland
Very helpful staff member with good…
Very helpful staff member with good knowledge base.. dealt with my query in an efficient manner.
10 août 2026
Réponse de Royal London Ireland
Hi Gillian,
We're very happy to hear the team were able to support you. Thanks for taking the time to leave a review.
Kind Regards,
Royal London Ireland
Great customer service
Great customer service, very informative, helpful, efficient and quick
7 août 2026
Réponse de Royal London Ireland
Hi Denise,
We are delighted to hear that our customer service was informative, helpful, efficient, and quick. We appreciate your positive feedback!
Kind regards,
Royal London Ireland
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