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Lisez les avis des autres

Noté 5 sur 5 étoiles

Square MDF Skirting Ordered around 45 metres of product, pre painted. Delivered within a week, in fantastic condition. No dints, knocks, lumps or bumps. Delivery service was great too, with a frien... Voir plus

Noté 5 sur 5 étoiles

Product was top quality, primed with a smooth finish. Items in perfect condition ready to install. The Dado was particularly good, very nice design which allowed us to add panelling below. Being avail... Voir plus

Noté 5 sur 5 étoiles

Super fast delivery considering they are profiled, primed and shipped to order! They were wrapped and protected really well which helps a lot when you are running several jobs at once. Also, and most... Voir plus

Noté 5 sur 5 étoiles

Very impressed. I ordered 10x 4m lengths of skirting board. The communication was excellent. The package arrived so well protected. Price was unbeatable, and I did a good bit of research. Never buying... Voir plus

À propos de l'entreprise

  1. Fournisseur de matériaux de construction
  2. aussi dans
  3. Fabricant
  4. Magasin de design et de décor intérieur
  5. Magasin de rénovation

Écrit par l'entreprise

MDF skirting board & architrave available in 60+ designs & custom sizes to suit your home. Quantity discounts available with skirting from £1.08/m. UK wide delivery to trade & public.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

276 avis

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4,6

Tous les avis

(276)

45 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Woeful customer service to say the…

Woeful customer service to say the least. Delivery driver crashed into my neighbours car - i am new to the area and this has caused friction end embarrassment with myself and my neighbours. Instead of being apologetic and offering compensation like i asked, 'Will' responded saying it is dealt with through insurance and no 'compensation' is owed. Rude, sarcastic and unempathetic. Not a way to treat your paying customers. Do not use them.

5 juin 2025
Avis spontané
Logo de Skirtings R Us

Réponse de Skirtings R Us

Hi Maria,

In the unlikely event a transport accident occurs we are happy to engage and assist with parties suffering any loss and direct them to the correct 3rd party delivery contractor as necessary.

This process led to the affected party (your neighbour) being compensated by the delivery company via an insurance claim. Unfortunately (although its normally fortunate not to suffer a loss), being a party that hasn’t suffered a loss, means there is no loss to compensate.

We offered apologies in many responses, and in one, explained the situation in the above terms, but this was described as sarcastic. It appears difficult to have conveyed the message of this email any more politely.

Again, we apologise if the pre existing neighbourly tensions you described in emails were exacerbated.

Regards
Skirtings R Us

Noté 1 sur 5 étoiles

Won’t use again

I’m really disappointed with my experience ordering from Skirtings R Us. I accidentally ordered far too much MDF architrave due to their confusing website, and when I reached out to return the excess, they flatly refused (pretty rude actually). We’re not talking about custom cuts, this is a fairly standard product that anyone could use, yet they showed no flexibility or understanding. Now I’m left with materials I don’t need, totally wasted my money, and to make matters worse, the product isn’t even even that great for my project. I won’t be using them again and wouldn’t recommend them to others.

22 avril 2025
Avis spontané
Logo de Skirtings R Us

Réponse de Skirtings R Us

Hi Christopher,

Thank you for your review. We are sorry to hear that you ordered too much.

Due to the vast number of product variations we offer — running into the tens of thousands — the majority of our products are not held as standard stock. They are manufactured specifically to the specifications selected by each customer at the time of ordering and are unfortunately not returnable on that basis.

For this reason, it is critical that customers carefully check and confirm that they are ordering the correct product and dimensions before placing an order. We highlight the made-to-order nature and importance of checking specifications on product pages, order confirmations and throughout customer service communications.

I would please implore all customers to double check the items/qty's being ordered, online or in person, and will review your feedback internally.

Regards,

Skirtings R Us

Noté 5 sur 5 étoiles

Skirtings R Us is absolutely brilliant

Skirtings R Us is absolutely brilliant. It has been nothing but smooth and efficient from order to delivery and everybody I’ve come across from calling the office and speaking to Sales to dealing with the delivery guy Dave today has been so courteous and helpful. It has been an absolute pleasure to deal with them - and even more gratifying to hear they are a family run business - and I will definitely be buying again!

16 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service from start to finish

Fantastic service from start to finish. The delivery driver was exceptional - very friendly and polite, providing updates on what time he was due to deliver to us and helping to unload the products.

Would highly recommend!

1 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

received extremely poor customer…

received extremely poor customer service and dealt with rudeness with each and every person I came across at Skirtings R Us, to the point where they were confrontational and unprofessional. We unfortunately received 2 lengths of skirting out of the 6 we ordered that were damaged. We signed the delivery note as unchecked as I was caring for my 4 month old baby, and two other small children. This was not taken into consideration and I was told, ‘what am I supposed to say to the courier’ and ‘as far as we know it was delivered in good condition’. At no point did we receive an apology and was told that we should expect our decorator (which they advised) to spend more labour time fixing the problem (at our cost), having spent more money on the primed product. We only received a refund upon enforcing our legal right to raise a charge back through our credit card company for unsatisfactory goods. I strongly advise using other companies that offer the same products.

19 février 2025
Avis spontané
Logo de Skirtings R Us

Réponse de Skirtings R Us

Thank you for your review.

We are sorry to hear that you were unhappy with your experience. We appreciate that discovering damaged products is frustrating.

Our delivery process requires customers to inspect products in order to sign for them appropriately. This is agreed during the delivery organisation process with each customer before hand, so that appropriate arrangements can be made to accommodate it. Its important because it allows any damage to be identified and reported promptly so that we can investigate the matter with the delivery company and determine the appropriate resolution.

That said, we are sorry that you felt your interactions with our team were rude or confrontational. This is not the service level we aim to provide, and always review concerns of this nature.

We can confirm that the matter was investigated and ultimately resolved through a refund. Although disappointed that you felt unable to recommend us, we appreciate your feedback.

Regards,

Skirtings R Us

Noté 5 sur 5 étoiles

Positive Experience.

Easy to use, good value in comparison to elsewhere.
Fast delivery with a good product. Well primed which will make painting easier.

21 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Customer Experience

Great service from start to finish. Personalised emails so the customer is not just a number. Great communication throughout. Prompt delivery. Friendly driver. And the product - wow - fantastic quality - thick, quality skirting and for a great price. Skirting looks bloody great and barely needs re-touching after fitting. Thank you for a refreshingly top service. Keep up the good work.

24 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Spot on in every way! 👌🏻

Super fast delivery considering they are profiled, primed and shipped to order! They were wrapped and protected really well which helps a lot when you are running several jobs at once. Also, and most importantly as a carpenter it's always nice to see a consistently good profile across the linear meterage when joining lengths, scribes etc. Will definitely be using Skirtings R us again for all my mouldings. Thanks!

3 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great all round

Good quality product, very good communication and delivery was quick. Delivery was good too, very helpful. We've ordered from them twice and had great experience both times. Would definitely use again and would recommend.

15 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Incredible service and products!


Great service. Great product. Prompt
Great service. Great product. Prompt delivery. Would certainly recommend and use again ! The quality and design of our skirting is AMAZING

20 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Awful service and quality!

I recently ordered skirtings and architraves from Skirting R Us, and unfortunately, my experience was far from satisfactory. The delivery driver was super rude and refused to unload the items inside my house, leaving me to handle everything on my own. After managing to bring the items inside, I discovered that they were damaged.
I contacted the customer service to request a replacement for the damaged items, but they informed me that they could not do it. This level of service is unacceptable. I expected better quality control and customer service. I hope they take steps to improve their delivery process and ensure that their products arrive in good condition. Until then, I cannot recommend their services.

4 novembre 2024
Avis spontané
Logo de Skirtings R Us

Réponse de Skirtings R Us

Hi Carla,

Thanks for your review and apologies you feel this way, as this stands in contrast to our other reviews mentioning delivery, and you raise some important points.

Unfortunately, we can’t offer delivery into the building for insurance reasons, so delivery is a kerbside service. We outline this on the website, order confirmations and delivery bookings, signposting adequate labour will be needed. Based on this review, this appears not to have been read.

I understand you were upset with this to the extent that unless the driver complied with your expectation that he laboured them through the site, you would not engage with him or his paperwork, choosing to observe each piece being unloaded to the driveway.

Regrettably, this is an ultimatum we cannot comply with, resulting in there being no record of any damage upon delivery, and subsequently no means of recourse with the courier.

Its apparent that, despite above level of observation, damage wasn’t observed or reported when the goods were delivered. Rather, from your review, this damage was found after you had handled the products through site yourself. This is corroborated by your outdoor photography showing the products in good condition, but your damaged shots having been taken indoors, once goods were moved inside the property by yourself.

All customers are offered the opportunity to record any issue they may have with an order on their paperwork, but should this not be engaged with or signed unchecked, regrettably we are unable to take responsibility for the goods for the above reason.

As you hung up before our conversation had concluded we have reached out via email but have yet to receive a reply.

Regards,

Skirtings R Us

Noté 5 sur 5 étoiles

First time for Skirting

This was the first time I have bought skirting board along with architraves. After viewing different types we selected one which we liked and received a free sample so we could view it en-situ to check we'd got the sizes right. Ordering was an easy process and we added 10% to the length we required to allow for any wastage. We also ordered the longest length they supplied as this makes fitting easy with less joints to make. Delivery was speedy and everything was delivered as ordered and in good condition. After fitting they look exactly as we envisaged for our rooms.

23 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommended

Good quality skirtings and quick delivery considering they were made to order. Good price and easy to order exactly what I wanted. Tammy was very communicative throughout the process too. I would recommend this company.

3 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

A proper company with proper service

I have used this company twice now and will definitely use them again when i require more skirting and architrave. The ordering process through their website is very easy to use. I was kept up to date with delivery dates and times via email and the delivery driver even calls ahead to let you know when he will be arriving and assists with carrying them in through the door
The products arrive well packaged and i have no issues with the quality

4 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Can't complain

Primed Large Victorian skirting boards and architraves ordered. Good communication and delivered in a timely manner. No issues with the items.

29 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Order and forget.

Absolutely delighted with Skirtings are us. From delivery to communication, to product quality. Very happy they look great, nice and high which I love.
Highly recommend them.

12 juin 2024
Avis spontané

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